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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the HP01 Pure Hot + Cool Air Purifier's heating and cooling capabilities, as well as its ability to improve air quality. Many appreciate its quiet operation, ease of use, and stylish design. However, some find the price to be a drawback, and a few have noted issues with the oscillation feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,469 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description indicates air Purifier but it's just a fan, the price is hight for this item... I have tried to call customer service to get info on how to use and is on hold for a long time message says go online.. NO HELP

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that you weren't able to reach our support team, to learn more about your HP01. Your unit is an air purifier, fan and heater, all in one machine. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support. 

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    The air I needed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a costly product like all their products. But for some reason I keep coming back. I believe it is the quality. Am there products work aspected. Which let's be honest, that is not an guarantee these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 3 n 1 product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I began purchasing dyson products about 5 years ago. Not one of them has disappointed! I do not mind paying for quality and dyson is just that - quality products. I own 4 of the hp01 now! Would highly recommend this product if you can find them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modern fan that cools well and heats ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help keep our air more clean and circulated. So far it has been holding up to its promise with me running it about half the day. I have tried the heat a couple of times and it doesn't seem to be able to keep a constant heat up. but it does work well in the short term.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk…

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s junk. All it does is give me error code 2 and 3 all the time. My home was built in the 70’s so my electrical should be able to handle a fan no way should I be getting error code 2 all the time. Error code 3 is due to room temp too hot. It’s 70 in my house. I’ve even turned it down to 68 to try and get it turn on. Nope. Can’t return it so I’m giving it to family to see if they want to fiddle with it. I’m not paying Best Buy any money to “diagnose” a problem.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support. Dyson-EN_US

  • Rated 5 out of 5 stars

    Well-designed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two of these (one for bedroom, one for main floor). Well-designed, quiet and effective air cleaner, and it's quite nice to be able to add some warmth to a room using the small, unobtrusive remote controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heat/air cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its seem HP01 is not heating as you advertise, 800 square foot called Dyson and they said this model only heats 400 square feet. So your information is incorrect. What I would want is you to send me another heater at Big discount or I will return for a full refund. On HP01.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Oscillation

    Rated 1 out of 5 stars

    Non-returnable after two weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscillating making noise after I bought it two weeks later. It can’t be returned nor exchanged after two weeks policy at Bestbuy.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there Jed, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine and assure you our support team is always at the ready, should you need us.

      If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!

      Best wishes,
      Tia
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Air quality

    Rated 3 out of 5 stars

    Dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the dyson products I own. If you are looking for a fan only then may be this is not a great product. I just wish the dyson bladeless fan speed is as good as the one's with blades. It is a great air purifier.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Kranthi, this is Kelly with Dyson. We are happy to hear that you've been enjoying all of your previously purchased Dyson products. We're also happy to her that you've been happy with the purification that the HP01 Pure Hot + Cool provides. The Dyson Pure Hot + Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings. It also features 10 speeds of adjustable airflow, as well as the ability to set the temperature whilst using the heater mode. We would value the opportunity to ensure that your Dyson is performing as designed, or address any questions or concerns you may have. Please feel free to email [email protected] we are happy to provide you with support. 

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Not perfect. Not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does make a difference but you have to nearly leave it running for hours to get rid of odors. It looks great too but I’d rather have more function than flare. We have pot smokers in our building and needed something with a good square foot range.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    wish to have control on the body

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product even a bit overpriced compare to other brand. The complain I have is you can ONLY control wind speed and temperature via remote. there is only on/off button on the body. What if the remote is lost?

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Shaun, this is Kelly with Dyson. The remote control for your Dyson HP01 is curved, and magnetic, attaching to the top of the HP01 main body, for easy storage. This model is not our connected model, so it's not compatible with the Dyson Link App. Should you ever misplace your remote control, we do carry replacements on our website. If we can address any other questions or concerns, please don't hesitate to reach out to us directly via email at [email protected].

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Heating

    Rated 3 out of 5 stars

    Average fan, maybe a better heater?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best fan available in the market, I believe it's probably a better heater than a fan but not needed in hot South Florida.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Danny, this is Kelly with Dyson. Thank you for taking the time to share your review of the Dyson HP01 Pure Hot + Cool. Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.  We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Versatile product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it for the versatility, adjustability and quality. Emits quiet, effective heat for a medium size room and I like the vertical angle adjustment and horizontal sweep angle adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my living room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bladeless fans are the best out now. No dust accumulating in the room and safe for my child. It does not have the quiet mode like the other model I had bought before but it's okay since I'm using it in my living room. The other model best for a bedroom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Power User

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works well, but it uses lots of power. That may be the trade off if clean air is your goal. The fan wind flow is closer to the floor because it's a short unit. You can, however, tilt it upward a bit, but it still does not offer and good flow of air unless you turn the unit air flow volume bottom up higher at which time, its becomes a bit more noisy. My power bill went up $40 monthly with daily use. So if you are interested in this Dyson fan, please take a moment to factor in your annual usage cost as well. I just unplugged it after seeing my power bill and will only use it occasionally and as needed to clean my home air as needed.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Kelly with Dyson. We're glad to hear that you've found the Dyson HP01 Pure Hot + Cool to work so well. I can confirm this unit will draw more power when using in heat mode; when using the heat you're able to adjust the airflow speed settings from 1-10 levels, as well as adjust the temperature up to 99 degrees Fahrenheit. In cool mode, the temperature won't adjust, but you'll have the same airflow speed settings.

      We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support. 
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    All year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is perfect for all year around comfort I’m actually a plumber and HVAC specialist and when I bought one of these I was kind of overwhelmed at how well and efficient it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. I don't feel as though it heats 800 sq. ft. but it is good for the space that I purchased it for. The style goes great with the decor in my she-cave. Overall, it is a good quality product and I would recommend it to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warm it up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale for Black Friday and at first I was hesitant. After using it for about a month now, I’ve saved money on my heating bill as I use this to heat my bedroom up. It’s amazing and almost TO good. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quality Dyson product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed with the build quality of this Dyson heater/fan. We needed a space heater for winter and a fan for warmer weather. Haven’t been able to run the heater through some extreme conditions, but the fan is all I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price - especially on sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the heat function on cool mornings and it heats a large room quickly. The fan is not super strong but I bought it for the HEPA filter feature and being able to use both heat and cool fans from the same device.

    I would recommend this to a friend