Customer Ratings & Reviews
- Model:
- 306982-01
- |
- SKU:
- 6373041
Customer reviews
Rating 4.5 out of 5 stars with 2469 reviews
(2,469 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the HP01 Pure Hot + Cool Air Purifier's heating and cooling capabilities, as well as its ability to improve air quality. Many appreciate its quiet operation, ease of use, and stylish design. However, some find the price to be a drawback, and a few have noted issues with the oscillation feature.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 3 out of 5 stars
$400.00 Dollars for this unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit hoping it would cool down my office. It is just okay. I have to get other fans as well. I only hope that the heater will work better this winter. Very expensive for just a fan.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. Thank you for your review. With regard to cooling the air, our purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Rated 5 out of 5 stars
Basic Fan!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expect this fan to blow cooler air it works just like any other fan. I expect cool quality air like a plug in indoor AC would of been nice. But the heater works amazing for winter. So I give this a 50/50
No, I would not recommend this to a friendRated 5 out of 5 stars
Very nice machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has done well for us. It is easy as long as you have the remote control. It does magnetically attract to the top. It warmed my 800 sq ft "back room" in about 6 hours by itself. It does purify the air as well.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
I would recommend this to a friendRated 5 out of 5 stars
Great Device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a Heater/Fan and an air purifier. This is all 3. The big bonus is that I don't have to worry about my cat trying to play with a spinning fan blade. That was always a concern for me with other fans. Also it functions great.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friend- Cons mentioned:Oscillation
Rated 3 out of 5 stars
Stopped oscillating after 6 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a Dyson, did not expect this to break but it stopped oscillating within 6 months. Called Dyson and they sent us a replacement but makes me weary of spending this much on a Dyson fan.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Tya, this is Kelly with Dyson. We're sorry to hear that after just a few short months of use, you experienced an issue with your HP01 Pure Hot + Cool no longer oscillating. This is unusual to hear, and not at all the experience we would expect for you to have with this or any other Dyson product. We're glad to hear that you were able to reach us for support, and get your unit exchanged. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Rated 5 out of 5 stars
Just what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little unit is great! We put this up in the frog to compensate for the poor air circulation, heating, and cooling. it takes care of the 27'x16' room.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. This dyson product produces Great air circulation throughout my living room. This is my third dyson product and everyone have been amazing. Cannot go wrong purchasing this item.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
I would recommend this to a friendRated 4 out of 5 stars
Good enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good fan but running the heater at 74 degrees consumes as much electricity as my home furnace heater at 71 degrees. Be very aware of the electric costs when using the heater function.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friendRated 4 out of 5 stars
So far so good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’ve only used the heat function and it does warm up the small space that I keep it in. Can’t wait until summer so that I can use the air function. My only gripe is the cost. Wish that it was a little less expensive.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
No, I would not recommend this to a friend- Cons mentioned:Oscillation
Rated 3 out of 5 stars
Ok for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not oscillate as much as the new model hp04. But all things considered, if price difference is significant, then go with this model else hold out for the newer hp04 model.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I can confirm that the HP01 Pure Hot + Cool does not oscillate as much as some of our newer machines. The HP01 is a non-link model as well, so it cannot connect to the Dyson Link app, through your in-home WiFi. Features such as purification, adjustable airflow settings from 1-10, and the ability to set a target room temperature of 99, remain the same across both units. We're keen to learn more about your experience and provide you with support. Please feel free to contact us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Service
Rated 5 out of 5 stars
Excellent item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second one. We used the first one so much we purchased this for the bedroom. It is really nice to use if you have small children around as it is much safer for them without the extreme heat and no fan blades.
I would recommend this to a friendRated 4 out of 5 stars
Pricey, but I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have an older version of this that has disappeared to another end of the house, so I got this one and I'll try and keep it. Caught it on sale, but it's still not cheap. Good features including the timer. I like Dyson products just wish they didn't cost so much
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friend- Pros mentioned:Heating
Rated 3 out of 5 stars
Great as a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking. Very good as a cool air fan but it is not an AC. Not as good for warming up 300sq+ spaces.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I can confirm that your HP01 will not function as well as an AC unit would. Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.
If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Rated 4 out of 5 stars
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! BUT it lacked one very important thing that most of dyson fans have... no Bluetooth capability via phone. The heater on this dyson works very good! Shockingly it can easy keep a 200 square foot room very warm.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
I would recommend this to a friendRated 5 out of 5 stars
Dyson - HP01
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own several Dyson products and for my family Dyson is the leader in innovation and Quality. My new HP01 is a good Xmas gift for one member of my family. I love it!
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
I would recommend this to a friendRated 4 out of 5 stars
Great purifier keeps the rooms air feeling clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was working great till it showed a code that stopped all functioning. Although dyson got another one sent my way ASAP. Cant complain about that but hoping this isn’t a usual issue
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
I would recommend this to a friendRated 4 out of 5 stars
Great camera for beginners!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a miracle cure to my allergies stiff wake up with half of face congested but it’s not as bad and definitely less dust in room especially near entertainment center.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
I would recommend this to a friendRated 5 out of 5 stars
Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This produces even heat in my family room. It is the coldest room of the house. The Dyson heater is amazing. It was a bit costly. Not sure if another product could do the same for a much lower cost.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Terrible machine and customer service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LESS THAN 1 star...including customer service. We bought this product in LATE Nov for a 100sq foot space, since our HP04 was too large for the space. Since day 1 there had been issues with product turning off after 8 hrs b/c space did not reach temp (67 degrees). THEN H2 code started happening, we contacted Dyson and they suggested resetting and changing outlets (we did) and were resetting multiple times a day . The H2 code continued increasing to multiple times a day blowing cool air into the space that we were trying to heat. I have been trying to resolve this issue with Dyson and have been in contact with them MULTIPLE times a DAY via email since...EARLY FEB. Dyson then extended an exchange, and now are saying there are "none in stock" and to "check back in 2-3days". We have several products by Dyson, but HOLY COW, this has turned into a part time job for me to get this resolved. This product is 500.00 bucks!! what a piece of junk. I expect MORE from this company. Making me rethink this company and product line. I give you my money you give me a superior product that works.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry that you're not having a 5-star experience with your Dyson HP01 Pure Hot + Cool. We can confirm that your machine does have an auto-shutoff while in heat mode, and as a safety feature, it does shut off after 9 hours of use. This will shut off regardless of the target temperature set in the room. It is unusual, however, to hear that your room would not heat beyond 67 degrees. We're sorry to learn as well of the frustrating experience in trying to exchange your machine, and we'd value the opportunity to look further into this for you. Please consider sending us an email to askdysonUS@dyson.com and it will be our pleasure to step in and assist you.
Best wishes,
Kelly
Dyson Customer Support
Rated 2 out of 5 stars
It’s OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too small to put in a corner. It works great. Blows heat right away and the cool air. It’s OK.
This review is from Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - Iron/Silver
No, I would not recommend this to a friend
