Customer Ratings & Reviews
- Model:
- 368341-01
- SKU:
- 6451331
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Outsize Cordless Vacuum's excellent battery life and strong suction power as major strengths, frequently praising its ease of use and the inclusion of multiple attachments. However, some customers find the vacuum's weight to be a significant drawback, and a few mention concerns about the price point and trigger mechanism. The larger dustbin is also a plus for many users.
This summary was generated by AI based on customer reviews.
Great Product, works wonders around our house
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best vacuum that I have ever purchased.
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would purchase again very dependable.
I would recommend this to a friendGreat product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend to anyone who is looking
I would recommend this to a friendBest
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product especially on a 2 floor house.
I would recommend this to a friendDyson heavyweight
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy to push thru rugs other than thin carpets. They need to start making it smaller not bigger
I would recommend this to a friendDyson Vacuum Cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum cleaner is not as easy to push across my carpet as appeared in the store. But like not having to deal with a cord.
I would recommend this to a friendDO NOT BUY!!!!!!!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both batteries died 8 months into owning this piece of garbage. It cost $800.00 and Dyson thinks someone will pay another $300.00 for replacement batteries within 8 months of purchasing.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Call me Ilean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it could stand on its own. That’s my only problem. Everything else is A+
I would recommend this to a friendBig bugger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it should. The dust case is bigger than what i expected.
I would recommend this to a friendRun time is shorter when cleaning carpets.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Run time is shorter when cleaning carpets then floors.
I would recommend this to a friend- Pros mentioned:Suction power
Dyson vacuum cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried when I read that the cleaner was heavy, but I don’t think it is. I can handle it just find. I love, love the power of the suction when cleaning the rugs.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Pattie, this is Tia with Dyson. We appreciate your feedback! It seems you're not having a 5-star experience with your Dyson Outsize. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
- Pros mentioned:Battery life, Suction power
Light and convenient. Strong suction.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: -Strong suction -Full size head and bin -Auto floor sensor -Converts to handheld -Lightweight -2 batteries and charging adapter -Up to an hour per battery Con: -Four hour charge time per battery -Expensive Usage The Outsize is a convertible, going from full upright to a handheld. The actual body is about 1.5 foot long and is very light. It has a trigger switch, making it easy to hold and operate. As an upright, it’s easy to push and turn. It’s like a smaller version of the ball design. As a handheld, it can be a bit big to try to get into smaller spaces, and would have been better if there was a hose attachment. The attachments included are the full size cleaner head (upright), two brush heads, a general cleaning convertible head, the slim nozzle, and a tangled free pet hair brush. It has a LCD display that shows battery life, and if there’s an error, will tell you how to resolve it. Overall it’s much more convenient to use than a corded vacuum since I can just go from one room to another, while the auto mode takes care of the adjusting. Suction I don’t have a comparison to other cordless vacuum, but the suction is strong. It picks up fine dust from the carpet and larger debris without any issue, but it’s not as strong as my corded Dyson. I tried going over the same area with the bigger vacuum, and it would still pick up a bit of dust and hair the Outsize didn’t. It has three settings, Boost, Auto, and Eco, with the Auto being the recommended setting. Boost will max out the power but drains the battery within minutes. I found the Eco mode ok for light cleaning over a large area. It also has a filtration system that traps the particles so the air expelled is cleaner. Auto floor sensor On Auto, this vacuum will learn and adjust its power according to the floor type, increasing its power on carpet and decreasing for hardfloor. It takes about an hour of use before it calibrates itself. At first use on carpet, the suction seemed too strong and it was hard to push the vacuum, while the battery indicator showed only about 15 minutes. Once calibrated, I was able to go from carpet to hard floor effortlessly and the vacuum adjusted for optimal battery life. Battery life It comes with two battery packs. On Auto, I can get about 20 minutes on carpet per battery, and about 40 minutes on hardfloor. So with two packs, it should last up to about two hours, and longer in Eco mode. The one drawback is that it takes almost four hours to fully charge the battery. Luckily it comes with two chargers. Final thought I think, for what it is, is a great vacuum. It’s light, has great suction, auto mode, and cordless makes it convenient to use while sacrificing a bit of power. Being a convertible is a huge plus, making it a nice all rounder vacuum. The battery life is pretty good, enough for a typical cleaning. It does take a while to charge, so it can be a problem if I need to instantly use it and it is out of battery. I think that if it’s for a big, mostly carpeted house, it may be better to get the corded models.
I would recommend this to a friend Too Big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good vacuum but the body size is way too big to make it convenient to use as a chordless. Its top heavy and does not fit into spaces the other dysons do.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Hilo, this is Kelly with Dyson. We're sorry to hear that you've found the Outsize to be too top-heavy in your use. I can confirm that this machine does have a bit more bulk or heft to it. The clear dust bin is full size and the XL torque drive cleaner head does also add to the overall weight. The larger head and bin do allow you to clean more of your home, faster. Rest assured, we're keen to learn more about your experience and provide you with support. Please feel free to contact us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Service
Bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even last a year. Battery life isnt great. Bad customer service.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
- Pros mentioned:Battery life
Not worth all the $$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Better off buying the less inexpensive one. The only plus to this vacuum is the double battery.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Marce, this is Kelly with Dyson. I'm sorry to hear that in your use, you've found the Outsize cord-free to not be worth the price. I'm not sure from your review if you're having issues with your machine, but we'd value the opportunity to learn more about your experience, and provide you with any needed support. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Not what I expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expect so much more from this vacuum. it's hard to keep pressing the button all the time you're vacuuming, the pressure is not strong at all.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're sorry that the Dyson Outsize cord-free vacuum hasn't met or exceeded your expectations. We know that battery run time is a very important aspect of performance for our owners, so we developed a trigger that helps maximize the amount of time you can clean on one charge. We chose a light-touch trigger over an on/off switch to ensure that battery life is never wasted by letting the machine run when it's not in active use. We would value the opportunity to learn more about your experience along with ensuring that your vacuum is performing as intended. Please do not hesitate to contact us at askdysonUS@dyson.com. We are keen on providing you with support.
Best wishes,
Kelly
Dyson Customer Support
Bummer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but a bit disappointed with performance Don’t think It works as well as all The hype suggests
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that in your own experience, you've been disappointed with the performance from your Dyson Outsize. We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much money for a vacuum and have to keep pressing button to keep vacuum on
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for taking the time to share this feedback. We love to hear from our customers and learn from them. We're sorry that we've missed the mark with our Outsize's run-time enhancing trigger. Our trigger is designed to power your machine, and only use the battery when and where you want it. Power isn't wasted when moving from room to room or around obstacles such as furniture. If you have any questions/concerns on your machine, please feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Price
Dyson v11
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok I guess a bit expensive but overall a very nice vacuum..
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Tubonyu,
Thank you for your review. This is Miella from Dyson. We're happy to hear you've enjoyed your Dyson Outsize cordless machine. We engineered the Dyson Outsize to give you the power of an upright, but with the versatility of a cordless machine.
Our engineers listened to our consumers, making several changes to the Dyson Outsize that revolutionized the Dyson cordless line. The Dyson Outsize features a clickable battery, so you can own an extra battery for the machine; each battery provides up to 60 minutes of run time. The bin was re-imagined to make emptying the debris even easier, and without any need to touch any debris at all. With the High Torque XL Cleanerhead, the sensors automatically adjust the power to the flooring it's being used on, making it a very versatile machine.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Very heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very heavy but overall great vacuum If you have pain on your hands not recommended
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Mahan, this is Kelly with Dyson. The Outsize cord-free is a heavier machine; the extra weight comes from the XL cleaner head and full size dust bin. The operational weight of this machine is 7.9 pounds. We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support