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Customer Ratings & Reviews

Model:
368341-01
SKU:
6451331
Your price for this item is $185.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 519 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the Outsize Cordless Vacuum's excellent battery life and strong suction power as major strengths, frequently praising its ease of use and the inclusion of multiple attachments. However, some customers find the vacuum's weight to be a significant drawback, and a few mention concerns about the price point and trigger mechanism. The larger dustbin is also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-519 of 519 reviews
  • Rated 3 out of 5 stars

    Carpet trouble

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for hardwood floors. has trouble on the carpet.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We really appreciate your feedback and I'm sorry to hear that you are not getting the full quality experience of your Dyson Outsize. If you feel that your vacuum might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Not to crazy about

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very big and uncomfortable to use! I did exchanged for smaller one!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DYSON

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IS NOT ANY LONGER WORKING I WILL HAVE TO TAKE IT BACK!!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Outsize cord-free. While I'm not able to ascertain the exact issue based on your review, we would be more than happy to help run through some troubleshooting checks with you to help make sure your Dyson is performing as intended. As a reminder, we do also back your new Dyson cord-free with a free 2-year guarantee. Please feel free to reach out directly to askdysonUS@dyson.com and we will be in touch.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Dog hair got stock from the fist time use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my V6 cordless vacuum needed to be replaced with a new body after only 4 years of use. So I decided to upgrade to this outsize since other cordless vacuums don't have enough power running to vacuum my house. I was really excited and tried it...... NOPE. It doesn't even vacuum dog hair (it left behind so much) and the hair got stuck from only 1 time use!!!!!!! the floor is hardwood so it's different from carpet but according to the ads it should work with hardwood floor also..... I DON'T THINK SO! I am VERY disappointed and thinking about returning it and just buy the body for my old vacuum. :-(

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Yuko, this is Kelly with Dyson. We're sorry to hear your disappointment with the Dyson Outsize. With regard to picking up pet hair, all Dyson machines, not just the cord-free, will require more regular cleaning and maintenance of you have pets in the home. This is to help prevent pet or human hair from tangling in the brush bar, or getting clogged in other areas of the machine. It's definitely unusual though to hear that pet hair isn't completely getting picked up. This model does offer three modes of suction power to tackle any size mess, in just size home. You also have a control slider at the front of the cleaner head to adjust the suction/power depending on the floor type you're cleaning.

      While I understand you are intending to return your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 2 out of 5 stars

    I do not recommend.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t like this cordless vacuum it doesn’t pick up on the sides. And sometimes I have to roll it twice. Honestly I paid 650 with tax and it’s not worth the price.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that you've been unhappy with your Dyson Outsize cord-free vacuum. Your machine features our XL cleaner head, which is wider than the typical cleaner head on our cordless machines, allowing you to clean more space in less time. With regard to suction power, keep in mind your machine does offer three modes of suction power, allowing you to pick the best level of power for whatever mess you're picking up. We would value the opportunity to learn more about your experience along with ensuring that your vacuum is performing as intended. Please do not hesitate to contact us at askdysonUS@dyson.com. We are keen on providing you with support. 
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Loved it while it worked

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace our 10 yr old regular dyson thinking it would make life easier. Used 3 times and it stopped working. I contacted dyson about it and told the part was out of stock with 2-3 week wait. I'm now far outside of my return window as it's been 4 months. I recommend getting a different dyson. I've had 2 previously with no issues.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Shawna, this is Kelly with Dyson. It's disheartening to hear that after just a handful of uses, your Outsize cord-free stopped working. While it sounds like you have contacted us for support, we're sad to hear that the issue seems to be unresolved. Please feel free to reach out to our warranty team directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Vacuum does not work. Doesn’t turn on!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has not worked since day 1 I have returned and received a replacement, I have also called Dyson several times and received a replacement part once and then a whole new vacuum with the exchange of mine. None of these vaccines have worked. They don’t turn on. I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Kelly with Dyson. We're so sorry to see that you've had issues with your Outsize Cordless vacuum. We appreciate you taking the time to share with us. We always try to provide a prompt resolution to your needs. It seems like your product should still be under warranty so please reach out to our warranty department at askdysonUS@dyson.com. We look forward to helping you resolve this issue as quickly as possible.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an outstanding vacuum. lightweight, powerful, and long-lasting, despite being cordless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Vacuum I have ever used

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used a Dyson vacuum before and the only product from them I have used is the hair drier. I loved the hair drier so i expected a great experience using this vacuum. Inside the box you get a bunch of accessories to use on various surfaces hard and soft, 2 power adapters and 2 batteries! The system is quite easy to use and has a full size bin. The battery can lasts up to 120 minutes but that is probably only using eco mode. It uses a computer inside to determine what power is needed on each surface and tell you how much battery is left between the different modes. I have been getting around 100 minutes or so with eco mode since I really only need that but there is med and Boost mode as well. If you want a quality vacuum that is cordless and great this is well worth the price of a Dyson.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Cordless Vacuum Option

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Outsize Cordless Vacuum is a great cordless vacuum option. We have 2 very large, short haired dogs and so this review is based off how well the vacuum performed with animal hair and dirt. The vacuum came out of the box fairly straightforward and easy to use. We charged both batteries for approximately 4.5 hours prior to use as instructed. I wanted to get an idea how long the battery would last while doing my normal routine of vacuuming our living room, dining room, kitchen, entry way, all hallways, laundry room and front bathroom. I set the toggle switch to the middle setting and began. The LCD screen showed about 60 minutes to start with, so I began cleaning our carpeted living room. The full sized cleaner head and bin quickly filled up with dog hair and dirt. I was impressed by the ease of turning and maneuvering around the couch and under the end table. The suction was great and the clear bin showed just how much the vacuum was pulling up. I emptied the bin when I was about half way done with the living room. I then went to the tiled entry way. The vacuum automatically “knew” that I had switched from carpet to tile and adjusted the battery time left as needed. The battery lasts a lot longer on tile and glides effortlessly too. The bin again filled quickly. I was able to then switch back to the carpeted dining room without having to stop and unplug/replug the vacuum in the other room. This is a high traffic area as the doggie door to the outside is in the dining room. The vacuum was able to get deep down and remove a lot of sand and pet hair here. At this point I was about half way through the first battery. After another bin dump, I moved on to the hallways and laundry room. Both of which are tiled. Again, the vacuum moved right around corners easily and I was able to vacuum under all of the hallway tables/benches without moving them. The vacuum lays almost flat which is great. The front bathroom is tiled and the vacuum easily fit between the toilet and sink. Again, no need to unplug or replug in the cord which cut down on the starting/stopping time. Overall, it took me about 60 minutes switching between carpet & tile to complete all of the rooms mentioned. I emptied the bin 4 times total. The bin opens and empties very easily without a bag to expel the dirt and hair directly into the garbage. There are so many different attachments that come along with the vacuum. We tried out the edge tool and the brush bar and both were great getting into the hard to reach areas. My only complaint is the vacuum didn’t come with an accessories bag or anything to put them in. We had an extra cinch sack lying around that does the job, but it would be nice if Dyson supplied one. Overall, the pros to the vacuum were great: • Great suction with larger cleaner head & full size bin • No cord to deal with saving time moving from room to room • Vacuum automatically switches from carpet mode to hard floor • Easy to swivel and maneuver around and under furniture • 2 rechargeable battery packs allowing almost 120 minutes of vacuuming time • Especially easy to push over tile and laminate There were just a few cons that I noticed, so I thought I should mention those: • No bag to store attachments or accessories • Vacuum does not stand upright by itself. You must lean it against a wall or counter or it will fall over • The on/off switch is a trigger and you must constantly squeeze it to use the vacuum. I noticed my hand/wrist starting to fatigue from gripping. I tried to switch hands back and forth to elevate this. I wish there was a constant on/off switch that could have been utilized for larger rooms. My hand/arm were slightly sore the next day from this. • Some might find it too heavy for prolonged use on carpet. The powerful suction does makes pushing/pulling it on carpet and little more tiresome. • We did not try using it as a handheld to clean shutters, etc. but the weight might make that cumbersome too. Very nice cordless vacuum nonetheless that really does do a great job picking up pet hair and dirt. It is versatile and can easily be used in multiple rooms on multiple surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Dyson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, easy use and does a great job as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has several useful attachments. Much quieter than traditional vacuum cleaners, and far more maneuverable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend this vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum we have ever owned, we haveva German Shepard who never stops shedding, the oversized drum on thus model is great less dumping, battery life is really good too

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far too delicate for the work it's suppose to do. It fell over and now it doesn't work. An internal part is broken. This is a known issue with Dyson. They have parts on "backorder" for over a month now. I now have to purchase ANOTHER vacuum just to be able to clean my home. Additionally, it is very heavy and cumbersome. Huge waste of money. It's very heavy, awkward to use and cumbersome.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Jenifer with Dyson. We're sorry to learn that you are having an issue with your Outsize™ machine. We'd like to help get this resolved for you.

      Please feel free to email us at askdysonUS@dyson.com as we are happy to provide you with support.

      Best wishes,
      Jenifer
      Voice of the Customer Dyson-EN_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It sweeps up all of my dogs hair from the floor. Easy to clean. Easy to charge. All around, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    I like the V8 Animal better for everyday use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is harder to push, manipulate, and empty than the V8 Animal. Does hold a lot and has power, just wish it was easier to push on carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson oversize

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional new cleaning device themst is both fun and effective! Lightweight and the reach goes far beyond traditional vacummes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works very smoothly on my rugs and I have no problem with it. It’s less noisy than our other vacuum cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cordless vacuum on the market. Highly recommend

    I would recommend this to a friend