Customer Ratings & Reviews

It's nice but there are others that are not as expensive

Got it as an addition to my Hot Wheels track course but my wife said that it’s not meant for that so she’s been using it to humidify the house so as to not keep getting static electricity and feeling like Mr.Electro. Definitely helps get rid of static electricity and it can be monitored using your phone so that’s pretty useful

The all-in-one versatility of this air purifier is great! We live in a very large loft and unfortunately our AC doesn’t reach the outer edges so this is great! We can humidify, cool and clean the air and it does so quietly and efficiently! My only issue is that I wish it would do more of a 360 degree sweep instead of only the 90 degrees it can do.

So amazing especially for a newborn when you have 2 dogs.

So easy to use and works amazing. Pricey but worth it

Nothing but problems, it’s always telling me it needs a cleaning, I’ve already sent it back to Dyson once and now the pump is bad, I’m very disappointed with this humidifier!

Don't understand the cleaning of it, does warm the room with the humidifier.

I haven't had this long enough. Returned. Unfortunately it did not fit my living arrangements and my pet was terrified of it. Humidifier and Purifier run together, amazing. Super easy set up. Remote control operated. I was hoping fan would be colder. Fan rotates in various degrees, front and back. Pretty quiet. Best for spacious homes.

Great machine, love that it is a fan and humidifier in one. Easy to use and set up.

For an almost $900 air purifier I definitely expected more. Living in a really dry area the humidifier would need to be filled up at least daily. There are some neat features but for the amount of money I spent I ended up returning it.

Had this 6 months before the humidifier stopped working. Display says it needs a deep clean but when you try to run a deep clean cycle it stops counting down after 10 seconds. Resetting does nothing. IM’ed Dyson via the app and was told to go to their service center where the next available appointment is in two months. The air purifier/fan function works fine. The humidifier function on this is useless. Just buy a cheap humidifier, this one is not worth the expense and hassle.

I have other Dyson products and bought the humidifier based on the brand. What a mistake. This item is horrible. Do not buy it. I contacted dyson when the machine stopped working after less than 2 months and they told me my only option was to return it. I waited 3+ months for the replacement. After setting the replacement up, it worked for 5 minutes before breaking down. I could not recommend this machine less.

Bought this for my severe allergies and I love it! I love all the capabilities it has. Pretty quiet unless it’s on high fan. Water will last in the tank for days. Love that there’s an app to control everything. Pretty pricey but if you have the money it’s definitely worth it!

I have no idea why it is the price that it is. It certainly doesn’t really ‘cool’ things, so don’t but it if you need to cool your room down. Seems to do a good job of purifying though!

Upgraded to this model from the older dyson humidifier. I like the ability to automate different schedules based on the day and time, so I can now run this all day, and in sleep mode at night (quieter operation).

I haven’t had a bad Dyson product yet! Good products.

This was a second device to add to the home. The first was the gold version of the same unit. I could not be more satisfied with this product. Dyson makes unbelievably good products. if i buy a bigger house, i’ll need more fans!

I am an avid Dyson Brand fan! I have purchased I think 5 vacuums and had amazing customer service when something goes wrong! Unfortunately today – with good cause – that I will end up spending $799 + $189 (2 year extended warranty) for a product that just keeps breaking (3 in a row)– the machine stopped working altogether – started up again when reset only to have lost all of its functions. I find it odd that all three machines had the exact same issue. Working for a very short period (1st time 4 days – 2nd time 15 days - 3rd time right out of the box) and then stopped – when reset no functions worked. As I read more reviews, this not an uncommon problem. BTW: Dyson online support staff was underwhelming and in the end couldn’t help after being on the phone with them for over 1 ½ hours. I am grateful that Best Buy has a great customer service staff that didn’t blink an eye at the problem and exchanged the machine, both times and returned the 3rd one, without a single thought or hesitation. I would not recommend this product. I hope that Dyson makes adjustments to it's next generation of the product. I am willing to pay for the Dyson name only when it lives up to expectation.

I have always wanted to buy this Dyson product and it did not disappoint. I feel this is essential, especially for someone who lives in a very dry place like Arizona. I also love it that it serves as an purifier at the same time. I highly recommend this!

So I was super excited to get an air purifier and humidifier all in one .... as I set it up, there was an immediate loud noise and then the service symbol came up. As I downloaded the app to try and figure out what was wrong, and rebooting the fan, was unable to connect it as the service symbol kept coming up. Sorry, for that money, on day 1, I returned it quickly. Dyson products aren’t the same as they used to.