
Automatically purifies and humidifies for a healthier environment. Hygienically removes 99.9% of bacteria in the water¹. The Dyson Pure Humidify+Cool is a multi-functional machine for whole room air treatment - it purifies, humidifies and cools you. Its activated carbon and HEPA filters capture 99.97% of allergens and pollutants as small as 0.3 microns and Air Multiplier technology projects purified, humidified air throughout the room². And with a hassle-free deep clean cycle, thoroughly eliminate mineral build-up and bacteria at the touch of a button. Dyson technology helps create a cleaner, healthier home - Our vacuums and purifiers are scientifically proven to capture particles as small as allergens and bacteria.
A: I had this same problem so I called Dyson and was able to troubleshoot with them. What worked for me was to check that the six connectors on the inside of the pump assembly were dry, then remove the screen from the very bottom of the pump, this will allow the internal plunger to release (its a plastic piece with a plastic radio-antenna-like poker going up into the pump) rinse both the filter screen and the plunger, reassemble and it works! I had the same problem again today and I had to take out, rinse, and reassemble those pieces twice to get things moving. Once everything is working properly you will see a slow drip inside the black plastic cage of the humidifier that circulates back into the water tank; that’s how you know it’s cycling properly. Hope this helps someone else out there!
A: I purchased a pack of citric acid from Amazon. I did mentioned why doesn't the company do a better job of what to buy.
Q: How often do you have to change the water tank or do you change it when the water runs out
A: We keep the dyson humidifier at 40% and haven’t had to change it for 2 weeks... is something wrong with it?
Q: Can the ph01 be used as purifier without using the humidifier?
A: yes but do yourself a favor a read my review - do not buy this thing.
Q: What type of humidifier is this new one? Ultrasonic or Evaporative?
A: From the Dyson Website - this unit "uses Dyson’s advanced evaporative technology. Water is placed onto a biostatic woven mesh evaporator and air is used to convert that water into water vapor so fine that it is invisible. This also means it can’t carry particles or bacteria with it, providing a healthier environment."
A: Hi Mike, this is Kelly with Dyson. Not a silly question at all; we hear this one often. The only Dyson product that does contain Teflon, is the Supersonic hair dryer. Our current Hot + Cool EC products (AM09, HP01, HP02, HP04) do not contain PTFE as part of the heating element. The PH01 Pure Humidify + Cool does not produce heat, so there would be no teflon or any danger to any type of pet. Best wishes, Kelly Dyson Customer Support
Q: Can this be used as a fan with the humidity off, during the summer time?
A: Yes it can. The item can be set to auto air purifier and auto humidifier. It also can be set to a certain level instead of auto. Or you can turn off both humidifier and air purifier and just use as a fan. However, when using the humidifier the fan will need to be on a minimum level for it to work properly.
Q: Is the humidifier/ air purifier of this brand parakeet safe?
A: Hi Pepe, this is Kelly with Dyson. Our Supersonic hair dryer contains PTFE and Teflon which are the chemical elements that make those unsafe for birds. The PH01 Pure Humidify + Cool doesn't have any type of heating element, so this machine would not contain that, therefore being safe for your bird. Best wishes, Kelly Dyson Customer Support