Customer Ratings & Reviews
- Model:
- 419865-01
- SKU:
- 6498122
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Purifier Cool Autoreact TP7A's excellent air quality and impressively low noise levels. Many appreciate its ease of use, effective odor removal, and powerful fan. However, some customers find the price of replacement filters to be a drawback, and a few have experienced issues with the remote control.
This summary was generated by AI based on customer reviews.
Non-replaceable activated carbon filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As much as I like the design and its look, I have to knock 3 stars off because the activated carbon filter isn't replaceable. If you know anything about air purifiers, the activated carbon filter will start to produce a sour, acidic odor once fully saturated, which usually happens way before the HEPA filter should be replaced. This will be my last Dyson air purifier, until they can figure out how to add a fan only mode and make the carbon filter replacable.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Richard, this is Tia from Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson TP7A purifying fan. We recommend replacing your air purifier filter every 12 months. That's because over time, filters can get clogged with pollutants, and even let unpleasant odors back into the room.
We would value the opportunity to learn more about your experience as well as provide you with troubleshooting assistance. Our goal is achieving customer satisfaction so we're committed to addressing any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support