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Customer reviews

Rating 4.6 out of 5 stars with 341 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Purifier Cool Autoreact TP7A's excellent air quality and impressively low noise levels. Many appreciate its ease of use, effective odor removal, and powerful fan. However, some customers find the price of replacement filters to be a drawback, and a few have experienced issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Fan

    Rated 3 out of 5 stars

    Dyson Fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my husband and I bought our first house, this was the only thing I cared to put in it! We went straight to Best Buy after we closed on our first home and made this first minor “large” purchase! I love this thing. The fan is amazing, 10/10! But I will say the air filter isn’t the most amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Fan

    Rated 3 out of 5 stars

    Ok Fan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Dyson!! but this particular model is very noisy, we changed the filters and cleaned it and still making noises. If we wasn't for that will be a great fan

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Nice design but not what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and reasonable air flow but we were looking for something to cool the room and this didn’t really do it. Pretty expensive too. Ended up returning it.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Siriuset,

      Thank you for sharing your feedback. We're sorry to hear that the Dyson Purifier Cool Autoreact wasn't a better fit for your home. While we understand you've returned the product, should you have any further questions or concerns we can help to address, don't hesitate to get in touch with us at askdysonUS@dyson.com. Dyson-EN_US

  • Pros mentioned:
    Odor removal

    Rated 3 out of 5 stars

    Purifying

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good take the smell away but with couple of months start making a weird sound and help take away my dog pee smell away

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Buy extended warranty with it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but it is not a bad product…Make sure to purchase a extended warranty

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, very quiet. Can fit into small spaces

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hey there, this is Kelly with Dyson. We're happy to see that you seem to be having a positive experience this far with your Purifier Cool Autoreact TP7A. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Not so great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure that this was doing anything to the air quality in the house

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Candy, this is Kelly with Dyson. We would be happy to go over your TP7A with you, if you feel like it may not be functioning correctly, or purifying the air in your home. Feel free to get in touch with us at askdysonUS@dyson.com. We are always glad to provide support!

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Sleek but weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, modern looking but the air that it blows seem to feel weak.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Jeff,

      THank you for your review. This is Miella from Dyson. We're happy to hear you like the modern aesthetic of the Dyson TP7A Purifier Cool machine!

      The TP7A is equipped with the Dyson Air Multiplier technology to provide a strong, steady stream of purified air. It features 10 air flow modes and it can be adjusted to your preference.

      We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.

      Best Wishes,
      Miella
      DYson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Dyson TP7A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect to app but overall good product. Works good.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there Lloyd, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson TP7A. We would value the opportunity to learn more about your experience as we're committed to customer satisfaction and want to address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Tia
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Fan review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fan didn't like the fact that it didn't come in black doesn't seem to blow enough air until you turn it up high awfully expensive not to be a five-star review

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Jimmy, this is Kelly with Dyson. We're sorry to hear that you were disappointed with the color choices available for the Purifier Cool Autoreact TP7A. We'll be happy to pass that feedback along to our design team. Your TP7A will feature adjustable airflow settings ranging from 1-10, and an oscillation range of 350 degrees, which helps project purified air around the whole room. If you feel like your purifier fan might be malfunctioning, please get in touch with us at askdysonUS@dyson.com. We'd be keen to help.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Air quality

    Rated 3 out of 5 stars

    Great Filter Weak Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed the difference in air quality in my room. Certainly a lot better and way less dust. However, the fan only keeps me cool if I sleep right next to it.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Rahib, this is Kelly with Dyson. We're glad to hear that you've found a difference in the air quality in your home, after using your TP7A air purifier. With regard to keeping you cool, our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Latest model but no Dyson App connection??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have access to Dyson App. Not convenient at all. Requires physical remote. Not smart at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purifier no wifi happy but returned for a better model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the filtration system the air flow is not as good as a Dyson without filtration.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Scott, this is Kelly with Dyson. We're sorry to hear that thus far in your use, you've found the airflow from the Pure Cool autoreact to be less than some of our previous units. We'd be happy to go over your machine with you, to help ensure it's performing as intended. Please consider getting in touch with us directly via email at askdysonUS@dyson.com for assistance.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Not Blowing Cool Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm returning it because it's not cooling unless the A/C is on in the house.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Thank you for sharing your experience with the Purifier Cool Autoreact™ TP7A. Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.

      We understand that you're intending to return your unit to the store for a refund. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    A fan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fan that quiet but not much help when is 90 degrees in a small room.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air.

      If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US