Customer Ratings & Reviews
- Model:
- 400714-04
- SKU:
- 6554386
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the Refurbished Airwrap Multi-Styler Complete Long for its ease of use, fast drying time, and excellent performance in styling hair. Many reviewers highlight the tool's ability to create salon-quality results while making hair styling quicker and simpler. The product's condition upon arrival is also frequently praised, with many describing it as "like new." Positive feedback consistently emphasizes the Airwrap's efficiency and effectiveness.
This summary was generated by AI based on customer reviews.
Stoped working after 1.5 years!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really Bad experience! In 1.5 years with minimal use it just stopped working! My 20$ blowdryer still working after 5 years perfectly. Waste of money!!!!
No, I would not recommend this to a friendDyson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product ever it smothees my hair really good.
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect new new new beautiful amazing so perfect love
I would recommend this to a friendQuick and Fast
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best hair dryer ever; it's quick and fast.
I would recommend this to a friendAwesome Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, dries my hair super fast and fluffy all at the same time.
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It was easy to order. Came on time. Very easy process.
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems! All ive ever needed in a device! Would reccomend!
I would recommend this to a friendI like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like, excellent product, good quality and great price
I would recommend this to a friendLike new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with the unit, fantastic savings over new
I would recommend this to a friendProduct no longer works (less than 2 months)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately after “less than 2 months” the product stopped working. I know I bought a refurbished product, but that's not the expectation for someone who spends around 500 dollars. Unfortunately I'm no longer in the US (I live in Brazil) and I don't know what I can do. Extremely disappointed.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, we have reviewed your concern regarding the issues that you are experiencing with the machine. We do apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
million dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to buy it for a long time and I loved it …
I would recommend this to a friendDon’t know how to work it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t impressed, mostly because I don’t know how to work it
No, I would not recommend this to a friendFine Hair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it doesn’t work very well for my fine hair… curls hold but get frizzy.
I would recommend this to a friendSuddenly broke after 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refurbished Dyson suddenly broke after 3 months of use. Quite literally - would not work. I’m so glad that the warranty was still active. I was able to go through Dyson to get a brand new refurbished Dyson, but the process took weeks. It’s a great machine, but I expect for it to work for multiple years before having an issue. 3 months of use before breaking was unacceptable. Won’t buy anything refurbished from Best Buy again. I learn my lesson time and time again.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. Do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Stopped working after 6 months. No support options
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife, expecting minor cosmetic issues due to being refurbished. Even though refurbished, it was still several hundred dollars, and did not expect it to stop completely after 6 months. It works great while it works, but the short longevity means it cost $50/month while it worked. I have to believe there are options that work for a much better price.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Avoid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, didnt work right out of box. Keeps flasing to clean filter. Its new... will not turn on. Have tried everything. Do not buy.
No, I would not recommend this to a friendDyson Dud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke almost immediately. Can’t believe I spent so much money for a dud. DON’T TRUST REFURBISHED FROM THIS STORE.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
Broken on first use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts off and flashes red about 5 seconds after turning on
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi Cody,
Greeting of the day!
Thank you for taking the time to share your experience with us. We regret that you had to face an issue with Dyson Airwrap and will work on this feedback for a better experience. Our primary objective is always to help our valued customer in the best possible way and will surely get a better experience ahead. For Future instances, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
Breaks after a few months and Dyson ignores emails
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 11 months ago and it suddenly stopped working. Saw that it was under Dyson warranty for 12 months so immediately emailed them for a replacement. Absolutely ignored, crickets, zero response despite sending two emails. Feels like they are ignoring so they can say it’s out of warranty in a few weeks. For the high price, I’m extremely disappointed in Dyson right now.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Don't waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money on a refurbished airwrap. Mine died right after the warranty ended, and unusable now...
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We’re sorry to hear that your refurbished Dyson Airwrap stopped working after the warranty period, and we sincerely regret any disappointment this has caused. At Dyson, we aim to provide high-quality products and a seamless customer experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. If you’d like assistance in troubleshooting or exploring possible solutions, we’d love the opportunity to help. Please feel free to email us at askdysonUS@dyson.com, and for prompt attention, kindly include "Dyson Review" in the subject line.