Customer Ratings & Reviews
- Model:
- 408010-01
- SKU:
- 6496496
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Supersonic Hair Dryer's fast drying time, quiet operation, and ease of use. Many also appreciate the multiple attachments and powerful performance. However, a common complaint is the high price point. The lightweight design is another frequently cited positive aspect.
This summary was generated by AI based on customer reviews.
Hate it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been wanting to buy this for a few years now and finally bought it. Total let down. I thought maybe if it wasnt good for my processed hair it would be good for my young daughters healthy hair. It was equally horrible. I tried different settings and same end affect. Hair was not smooth and not frizz free. It felt horrible. Would not recommend to anyone. I returned.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I'm sorry to hear that we seem to have missed the mark with the Supersonic hair dryer. There are a few different things you can do to change the method in which you dry your hair. To begin with the unit is designed with a type of thermal control which means it will monitor and control the temperature at all times. When the dryer is held away from your head the dryer reads the temperature of the room and not your hair; this also causes your hair to blow all around which can lead to damage and tangles. In light of this, it may be necessary to use the dryer directly against your hair with a low speed/heat setting (to start with) using either your hand, a paddle brush or roll brush to control the movement of your hair. When applying these tips to your everyday styling you should start to see a difference in the texture of your hair.
We understand that you've decided to return your purchase. If there's anything else we can help with, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Drying time, Hair dryer
Dyson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Dyson! My hair is soft and shiny, it takes me 10 min to blow dry my hair.
I would recommend this to a friend - Pros mentioned:Drying time, Noise level
Best hair dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this hair dryer! Dries my hair so fast. It is quiet.
I would recommend this to a friend 最差的品牌
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.没见过这么差的品牌，价钱够贵，但是一点诚意都没有。换了3个都是新包装开箱后有划痕，看看松下的包装别说里面划痕掉漆，连指纹都没有。
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Leon, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Supersonic hair dryer. We would value the opportunity to learn more about your experience as we're committed to customer satisfaction and want to address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
Hairstylist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iim hairstylist and thjs product is not for black hair!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Crys, this is Kelly with Dyson. It's unusual to hear that you've found that the Supersonic™ hair dryer seems to have missed the mark on your hair type. If you are still experiencing issues we'd like to walk you through the steps to troubleshoot this issue. Please contact our customer service team here for further assistance: https://www.dyson.com/support/contact-us, or email directly at askdysonUS@dyson.com for help.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Drying time
Best purchase I’ve made in decades.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and worth every penny! It usually takes me 15-20 minutes to dry my thick coarse hair this Dyson takes me 5 MINUTES! My only wish is I bought it sooner.
I would recommend this to a friend - Pros mentioned:Drying time
My hair dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It take 15 min to dry qhen i used spend 30/40 min when my old dryer machine. And you Can moderate heat to healthy hair.
I would recommend this to a friend - Pros mentioned:Drying time
Worth the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worthy of the hype! Amazing quality, performance and design. My hair dries in less than five minutes and doesn’t feel dried out or brittle.
I would recommend this to a friend A good hair dryer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good hair dryer and styles extremely well in the lowest settings. Can feel a bit bulky to hold. But you’ll eventually get used to it.
I would recommend this to a friend- Pros mentioned:Drying time
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the colors of this dryer. It is a pretty dryer for sure. It cuts my blowouts/silk press days by 2 hours. The only complaint is the attachment moves around sometimes while your doing your hair. Other than that it is definitely a good blowdryer.
I would recommend this to a friend great dryer, bad switch placement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very powerful. dries hair faster and with more volume but placement of on/off switch is annoying. when holding dryer, my hand keeps accidentally turning it off. otherwise, love attachments and dryer's powerful air flow.
I would recommend this to a friend- Pros mentioned:Drying time
Perfect Birthday Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has exceptionally thick hair. This hairdryer has cut her drying time in half. She loves it!
I would recommend this to a friend - Pros mentioned:Drying time
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing blow dryer and awesome color this drys my hair clients in half the time
I would recommend this to a friend - Pros mentioned:Drying time
New Dyson fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surpassed expectations. Fast drying with healthier looking and feeling hair.
I would recommend this to a friend - Cons mentioned:Price
After Four Dryers, I Give Up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had FOUR of these dryers. Yes, FOUR, and each one starts to shut off randomly (and overheating) after about a year to a year and a half. I clean the filter areas of my dryers after each use, and I only used the dryers 3 times a week, give or take. The filter set up just isn't conducive to getting it truly clean (the first go round, Dyson sent me a small round brush to clean the filter with, which I used religiously with no real help). There are reviews floating around about this issue and I saw a video where someone's husband actually removed the metal grill/filter and found it blocked from underneath) I continued to get new dryers, but only because I got a Best Buy warranty each time. Meanwhile, I have a BaByliss dryer that I've had for TEN years that is working just fine (it's my gym bag dryer). I can't be bothered to get a new Dyson dryer at this point. It's not with the money - I can get two BaByliss dryers for what I paid for the Dyson and they do just as good a job (and actually leave my hair smoother).
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Aileen, this is Kelly with Dyson. We're sorry to hear that you've had so many issues with the Dyson Supersonic. It's very unusual to hear that this issue would occur with four dryers. We'd love to hear more about your experience; please reach out at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
Works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife likes it i dont have much hair so i have no use for it. But turn it on and it blows $300 hot air.
I would recommend this to a friendBest dryers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ability to have more control over air flow and heat compared to conventional hair dryers.
I would recommend this to a friend- Pros mentioned:Noise level
Dyson Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the hair dryer. it is quiet and lite, Beautiful design and color(pink)
I would recommend this to a friend Yes.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color, even though I’m a neutral girl. Love this Dyson and the Best Buy sale price!
I would recommend this to a friendPowerful and quiet.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it, quiet and alot of air power. Qualiyis as expected. Very nice
I would recommend this to a friend