Customer Ratings & Reviews
- Model:
- 386727-01
- SKU:
- 12807147
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the product for its exceptional performance, noting that it significantly reduces drying time while offering impressive power without excessive heat. Users also appreciate the thoughtful design, ease of use, and the inclusion of useful attachments. While some individuals express concerns regarding the premium price point and the potential for hair damage, the overall sentiment remains highly positive.
This summary was generated by AI based on customer reviews.
Great product for hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Best hair dryer ever for thick curly hair.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift. The hair dryer works very well.
I would recommend this to a friendSo overhyped
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of the blowdryer you dont even get anything to hook it on to like is it supposed to leave it on the counter? Plus comparing it to my old 70$ blow dryerits quite literally the same amount of functionality
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi George, this is Kelly with Dyson. We're sorry to hear you found the included accessories for the Supersonic hair dryer to be disappointing. We do include a loop for hanging, and do have other accessories available for purchase separately, on the Dyson website. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Pretty Pretty Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriend loved this product. I enjoy using it once in a while. The settings are great!
I would recommend this to a friendDryer Overheats very easy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have listened to the reviews. I have had this dryer for 4 months and it already started to turn off in the middle of blow drying my hair. So horribly disappointed!!!
No, I would not recommend this to a friendAmazing product!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson has an amazing product right here, recommended.
I would recommend this to a friendWorks great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This blow dryer works amazing! Worth every penny!!
I would recommend this to a friendBad out the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my wife and the on button didn't work straight out of the box and the didn't have one to replace it so i have to wait for a new one
No, I would not recommend this to a friend- Cons mentioned:Price
not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well but not a well as expected from the hype or for the cost. had higher expiations.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jeff, this is Kelly with Dyson. I'm sorry to learn that your expectations were not met with the purchase of your new Dyson Supersonic™ Hair Dryer. While we don't expect problems to occur, you can certainly rest assured the free 2-year guarantee is in place to help protect against any problems that may ever arise or come up with a new purchase. That said, we do find most problems may be resolved via simple, yet effective, troubleshooting at home. Rest assured, we're keen to go over your machine with you to help ensure your Dyson Supersonic hair dryer is performing properly. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Price
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it that long hair will never get caught in the dryer, but the price is preposterous.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Colby, this is Kelly with Dyson. I'm happy to inform you that Dyson Supersonic hair dryers features 3 different attachments - a smoothing nozzle, styling concentrator, as well as a diffuser for use with achieving varying hair styles. Dyson Supersonic also features 4 precise heat control settings to also aid in drying, styling hair, as well as locking in your hair style. We'd value the opportunity to learn more about your experience with your Supersonic, as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us directly at askdysonus@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Good product but somewhat overpriced
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a decent job but not sure if it lives up to the hype
I would recommend this to a friendHigh priced
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good hair dryer if you have the money to spend. Not the best but gets the job done.
No, I would not recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife for Christmas and she loves it
I would recommend this to a friend- Cons mentioned:Price
Good air dryer but overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job but not worth the price , I would by it on sale as cheaper brands do the same job
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review. We would value the opportunity to learn more about your review as comments from consumers who use our products and services over time are very valuable to the development of future products.
Feel free to contact us at askdysonUS@dyson.com and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
wasn't her favorite gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.gave this as a gift to my fiance because she has a long commute and long workdays and other reviews said it would try her hair faster. she doesn't think it actually does. it looks cool and impresses some guests that see it, but truthfully wasn't worth it. it could also use an adapter with one of the comb things as that would make it better for her use.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. I am pleased to hear that you are satisfied with the design. The Dyson Supersonic uses an intelligent heat control which allows you to dry hair without the risk of heat damage. It has high-velocity airflow, allowing you to dry hair faster and it is the only hair dryer with the motor in the handle. This has allowed it to have a perfect balance while handling it.
We would value the opportunity to learn more about your experience. Please contact us at askdysonUS@dyson.com with a description of the issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I don’t like about the Dyson hairdryer is that the end gets very hot So it makes it so you kind of have to use the attachments
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure if I wanted to spend the money, but it was worth it
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how my hair looks and feels with this!!!!!!!!
I would recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not match the hype. I am pretty sure this scorched my hair. It got far hotter than Dyson said it would and I ended up with a lot of broken hair. The dryer and attachments look good, but did not work as described. Maybe I got a lemon, but I was not trying again.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Kara, this is Kelly with Dyson. We're sorry to hear that we seem to have missed the mark with our Supersonic hair dryer. We would not expect to hear that you have any type of heat damage to your hair, as our haircare products do not utilize any type of extreme heat. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Kind wishes,
Kelly
Dyson Customer Support
Decent blow dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a decent blow dryer, but did not meet the value I was expecting for the cost
No, I would not recommend this to a friend