Customer Ratings & Reviews
- Model:
- 386727-01
- SKU:
- 12807147
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the product for its exceptional performance, noting that it significantly reduces drying time while offering impressive power without excessive heat. Users also appreciate the thoughtful design, ease of use, and the inclusion of useful attachments. While some individuals express concerns regarding the premium price point and the potential for hair damage, the overall sentiment remains highly positive.
This summary was generated by AI based on customer reviews.
Overall decent
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would have more power being a dyson. Overall works well
I would recommend this to a friendDo not buy it, buy a cheap one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I shouldn't buy that, very expensive, a lot of freez and it doesn't style my hair as a normal hair dryer.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, we are sorry to see from your review that our Dyson technology did not meet your expectations, and you did not get the desired results. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. Our team is here to help resolve any issues you’re facing and ensure that your experience with our product improves. We also recognize your concerns regarding the price. Please rest assured that our pricing reflects the quality and advanced technology that goes into our products. We believe in providing long-term value to our customers, and we stand behind the durability and performance of our products. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Definitely recommend anyone . Worth the price
I would recommend this to a friend- Cons mentioned:Hair damage
NOT WORTH THE MONEY!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Dyson hair dryer for my honey. She spends around six minutes drying her hair each day. I thought this dryer would reduce the drying time, and reduce frizzyness. Wrong on both issues! Took same amount of time to dry, and caused frizzles. She also took it to her hair dresser who tried it and also didn't think it was worth the money.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review. I am sorry to hear she was less than satisfied with the results. It may help to know that changing up hair products can also determine the results you get.
We would value the opportunity to address this in more detail. Please contact us at askdysonUS@dyson.com with a description of the issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hair dryer just was not for me. It made my hair very tangled during drying which broke off my hair in places since I ger highlights.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Space age hair dryer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're in the market for the best hairdryer you could possibly find this quite possibly might be what you want. I've never had any hairdryer over $20 so anything I could compare this to isn't even in the same ballpark. The Dyson hairdryer is incredibly quiet for a hairdryer. This Dyson is so much quieter than a normal hairdryer that you can actually have a conversation while it's on. For how quiet the hairdryer is it has some nice power behind it. The dryer has three speed settings and three heat settings along with a button that will turn the heat off on demand. The dryer comes with three attachments; two funnel type things and a defuser. All attach magnetically and stay on pretty well. Overall this is a great hairdryer and if you are in the market for a top of the line hairdryer, really give this one a look.
I would recommend this to a friend Recipient hasn't tried it out yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a Christmas present too early to tell how product is
I would recommend this to a friendAnother Dyson Success
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying it but the wind is not as strong as expected.
I would recommend this to a friendHair dryers
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, to expensive and I have bad experiencie.
No, I would not recommend this to a friendNice dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice hair dryer. Works well looks great and she loves it
I would recommend this to a friendMixed emotions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came defective and I have mixed emotions. I hear a lot of good reviews but I also hear that they just shut off on people after a year. I want to purchase this item in the future but only if they upgrade the technology and make it actually worth $400
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're sorry to hear that your Supersonic hair dryer arrived not working. While this is not something we would ever expect to occur, I'm happy to share that we do have Dyson experts standing by to assist in the event that support is ever needed. We include our contact info directly on our machines, as well as make ourselves available via live chat on the Dyson website as well as through 24-hour email support. Also, as a reminder, Dyson backs all new Supersonic dryers from an authorized retailer with a free 2-year guarantee. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
$400 dryer that quits after 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this just over 2 years and it quit working. Not happy.
No, I would not recommend this to a friendGreat Hair Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this hair dryer - variable settings for heat and speed are awesome
No, I would not recommend this to a friendDyson rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anything made bye dyson you know it’s well made it’s expensive but worth it
I would recommend this to a friendthe Dyson name stands true
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.while spendy, the dryer is amazing with its different settings.
I would recommend this to a friendWife is happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Wife is happy. It's too expensive, but it is better than a regular hair dryer.
I would recommend this to a friendThey Have Two Defects
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Starts off great. After several months the product would overheat and turn off. Further the cord at the base of the dryer was not secure causing the dryer to short out. I have returned two of these high priced items, both with the same issue. Be sure to purchase the warranty.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to see that you've had some issues with your Supersonic™ hair dryer. When purchased brand-new, from Dyson directly or an authorized retail partner, your dryer will include a free 2-year warranty. Even when the warranty matures, we're always on hand to help with any needed diagnostic support. If we can assist with any other questions/concerns, feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Not sure it worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the cost. Poor durability for the amount one pays. Bought as gift. Only have heard complaints.
No, I would not recommend this to a friend- Pros mentioned:Drying time
Dyson Supersonic Hair Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was dissappointed with the Dyson hairdryer. It seemed to make my hair more frizzy and dried out. It did dry it faster, but I did not achieve a smooth blowout using it. Unfortunately, I returned it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Dani,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with the Dyson Supersonic™ hair dryer. The Dyson Supersonic hair dryer is designed with the Dyson air multiplier technology and an intelligent heat control. Because of this combination, it provides faster drying times and less heat damage than the conventional hair dryer.
Because of that intelligent heat control, there isn't a need for heavy hair products with use. We recommend minimal to no product usage with your Dyson Supersonic hair dryer; using excessive product can cause frizziness and a straw-line texture.
We hope you continue to consider Dyson products for your home in the future.
Best Wishes,
Miella
Dyson Customer Support
- Pros mentioned:Drying time
Hard to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it dries hair much faster, it is difficult
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Eric. Thank you for taking the time to provide a review on the Supersonic Hair Dryer. We are pleased to hear that you are enjoying how fast the dryer dries hair, it does feature ultra fast drying and with the V9 motor in the handle, it is more balanced and lighter than other dryers.
We would value the opportunity to learn more about your experience and address any questions or concerns. Please contact us at askdysonUS@dyson.com and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service