Customer Ratings & Reviews
- Model:
- 386727-01
- |
- SKU:
- 12807147
Customer reviews
Rating 4.8 out of 5 stars with 7743 reviews
(7,743 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the product for its exceptional performance, noting that it significantly reduces drying time while offering impressive power without excessive heat. Users also appreciate the thoughtful design, ease of use, and the inclusion of useful attachments. While some individuals express concerns regarding the premium price point and the potential for hair damage, the overall sentiment remains highly positive.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do not buy. Expensive and cheap and broken.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged. For this amount of money the pieces like an on/off switch should not have fallen off when taken out of the packaging. Very disappointed. Disappointed in the product quality from manufacturer and from the seller. Would not waste your money.
This review is from Dyson - Supersonic™ Hair Dryer - Nickel/Purple
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to read your review, and to hear that your Dyson Supersonic™ Hair Dryer arrived damaged. This is incredibly disappointing to hear. We're keen to learn more about your experience, and to provide you with support. Please consider contacting us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Weight
Rated 5 out of 5 stars
Great hair dryer with many attachments
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly lightweight and heats up/cools down so fast. I love using it daily to fix my hair up a bit and love the attachments it brings.
This review is from Dyson - Supersonic Hair Dryer - Nickel/Copper
I would recommend this to a friend Rated 4 out of 5 stars
With Great Blow Dryer comes Great Price Tag
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Dyson products - and my wife has mixed-race, crazy thick curly hair, so when I saw this I thought we'd give it a shot. She currently has a CHI blow dryer right now and honestly, it's too big and unwieldy for me to use as well. I was interested in the Dyson because, putting aside its price, I've had great experience with Dyson products - you definitely get what you pay for with this brand. I've been using the same Dyson Animal vacuum since 2004. It did a fantastic job on my wife's hair so much that I was tempted to try it - it looks very similar to the Dyson Air Multiplier fans - no visible blades. This thing is awesome - it dried my wife's hair in nearly half the time as the CHI without leaving her hair frazzled, wiry or with typical blow dryer fatigue. Since my hair is nowhere near that long, and much more fine, it had my hair dry in a matter of seconds. It's also lighter and more manageable than typical blow dryers. The attachments that came with it are of little benefit for me, but my wife seems to appreciate them. The biggest drawback for the Dyson is it's cost - it's a $400 hair dryer. For someone like me - that's more than excessive, but it's also worked great for my wife's hair for now, so I'll rate it a 4. My wife is a picky person, so if she likes something, then it's pretty good in my book. Pros: Speed and heat control Size and weight Portability Attachments Cons: Cost - the $400 price point makes this not an average user's hair dryer. Bottom Line: The Dyson SuperSonic Hair Dryer delivers typical Dyson-quality performance with the typical Dyson-price tag. If you're serious about hair - or maybe a hairstylist - this is a great hair dryer. If you're an average joe, then you're probably better off with a traditional type of hairdryer at a fraction of the Dyson cost.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend- Pros mentioned:Drying time
Rated 5 out of 5 stars
I didn't want to like it but...I love it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously? $399 for a hair dryer? I scoffed at the idea and the price. All the review videos and hype got to me. I was curious. I am not even a person that blow dries their hair(I feared it would fry my hair). I usually let it air dry but it has gotten to cumbersome lately. Let me just tell you, I have hair past the knees, nearly mid-calf (I plan to donate it) and I actually got it decently dry and combed out in...15 minutes? It typically takes me longer to comb it out because my hair is wet and it gets tangled with itself due to its length. I HATE how well this beast can tackle my hair. I will have to tighten my belt for months to come for this ridiculous purchase but I am glad I took the plunge. There are three wind strength and three heats. There is also a cool option but when the heat lights aren't selected, the hair dryer blows cool air. I can't believe I've fallen for this hair dryer. I am serious. It took be forever to air dry my hair, I would walk around the house leaving PUDDLES of water. Now I can sleep without wetting the bed(haha, because of my hair). And I can take morning showers and dry my hair in no time.
This review is from Dyson - Supersonic™ Hair Dryer - Nickel/Purple
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Price
Rated 5 out of 5 stars
Best I've Ever Used
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best hairdryer I've ever used (and also most expensive). My wife loves it. She gets her hair done on a regular basis, and is always concerned about over drying her hair. This dryer is awesome. It constantly measure temperature so it doesn't burn the hair. Not only that, it much more quiet than conventional hair dryers.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend - Pros mentioned:Drying time, Noise levelCons mentioned:Hair damage, Price
Rated 4 out of 5 stars
Great hairdryer, not sure if worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hair dryer is amazing. Leaves hair smooth, less frizzy (there is some frizz, of course), pretty quiet and dries hair relatively quickly. Hopefully the price goes down, however, since you still pay so much for brand mostly. Great investment if you're a professional hair stylist, otherwise overpriced in my opinion - although do not get me wrong - it's an awesome hairdryer.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend Rated 1 out of 5 stars
Too much hype
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Would return for a refund but I’ve waited to long now. Does nothing different than a $25 travel hair dryer. Save your money
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. The Dyson Supersonic is unlike other hair dryers as it uses an intelligent heat control which allows you to dry hair without the risk of heat damage. It has high velocity airflow, allowing you to dry hair faster and it is the only hair dryer with the motor in the handle. This has allowed it to have the perfect balance while handling it.
We would value the opportunity to learn more about your experience. Feel free to contact us at askdysonUS@dyson.com and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
Rated 1 out of 5 stars
Died after 15 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$425 for a hairdryer was a special splurge as a gift for my wife. I bought it late 2016 and it's already dead. Terrible and expensive mistake
This review is from Dyson - Supersonic Hair Dryer - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review. I am sorry to hear this about your Supersonic. The Dyson Supersonic does include a 2-year warranty. We would value the opportunity to address this in more detail and want to ensure your hair dryer is working as intended.
Please contact us at askdysonUS@dyson.com with your serial number, description of issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
Rated 2 out of 5 stars
too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work any better, then my $100 dryer I have now....
This review is from Dyson - Supersonic™ Hair Dryer - Nickel/Purple
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. I am sorry to hear you are less than satisfied with the hair dryer and would value the opportunity to learn more about your experience. Feel free to contact us at askdysonUS@dyson.com and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
Rated 2 out of 5 stars
Dried fast, tangled hair faster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, except tangled hair really badly. Returned it.
This review is from Dyson - Supersonic Hair Dryer - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Bobby, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. I am pleased to hear it worked well, however, sorry to hear about the issue with it tangling hair. We would value the opportunity to address this in more detail. Please contact us at askdysonUS@dyson.com with your serial number, description of issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
Rated 1 out of 5 stars
Takes forever to arrive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak air flow. This item took two months to arrive. I was unable to gift this for Christmas as it was intended. Then the quality was very poor when it eventually arrived. Price points are also very expensive.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendRated 1 out of 5 stars
Must be defect.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one didn't work properly so we had to return on next day. When plugged in it didnt turn on couple of times and when turns on only last for less than a min and shuts off.
This review is from Dyson - Supersonic Hair Dryer - Iron/Iron/Fuchsia
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Solo, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine and assure you our support team is always at the ready, should you need us.
As a mention, if you're ever in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
Rated 1 out of 5 stars
Not for naturally curly hair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for naturally curly hair. Just an ok hair dryer but definitely not worth the price. I returned.
This review is from Dyson - Supersonic Hair Dryer - Nickel/Copper
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Sabrina, this is Kelly with Dyson. We're sorry to hear we missed the mark with the Dyson Supersonic hair dryer and your naturally curly hair. We do have our diffuser attachment, which features long prongs to reach deep into hair for even diffusion to define curls, and the wide tooth comb attachment has robust teeth to help lengthen curly and coily hair to help create volume and shape. We understand that you have returned your purchase, but if you ever have any questions or concerns that we can help with, you can get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Drying time, Weight
Rated 5 out of 5 stars
We LOVE it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE how it's light and how quickly it dries my hair. I have long hair and hubby has short hair, and we both love it. Easy to style too.
This review is from Dyson - Supersonic Hair Dryer - Nickel/Copper
I would recommend this to a friend Rated 1 out of 5 stars
Do not waste your money!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to replace this product once every 5-6 months. It’s awful, for a $500 hair dryer I expect it to last much much longer!
This review is from Dyson - Supersonic Hair Dryer - Iron/Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you've been having multiple issues with your Dyson Supersonic. While I'm not able to tell from your review what issue(s) have occurred, it would be rather unusual to have anything occur repeatedly. We'd value the opportunity to learn more about your experience with your Dyson, and to provide you with support. Please feel free to contact us directly at askdysonUS@dyson.com. It will be our pleasure to provide support once we have received your correspondence.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Hair damage
Rated 5 out of 5 stars
Wavy curly girls
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast dryer , even on Type 2c curly hair. Love flyaway attachment. Faster blowouts with less frizz.
This review is from Dyson - Supersonic Hair Dryer - Ultra blue/Blush pink
I would recommend this to a friend - Pros mentioned:Drying time, Ease of use
Rated 5 out of 5 stars
Buyer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend absolutely loves it. Says it's easy to use,drys her hair in half the normal time
This review is from Dyson - Supersonic Hair Dryer - Ultra blue/Blush pink
I would recommend this to a friend - Pros mentioned:Drying timeCons mentioned:Hair damage
Rated 5 out of 5 stars
Dyson’s products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!!! Dries your hair in minutes without damaging it. It is worth the price by all means
This review is from Dyson - Supersonic Hair Dryer - Ultra blue/Blush pink
I would recommend this to a friend Rated 1 out of 5 stars
Wanted to love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have naturally curly hair and wanted this to help straighten my hair. It does not get hot enough and blows so much my hair just kept getting tangled. I really wanted this to be great but just didn't work well for my type of hair.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Noon14. Thank you for leaving your review on the Supersonic. The Supersonic features an intelligent heat control which allows you to dry your hair without the risk of extreme heat damage. The use of hair treatment products can affect the outcome as well depending on your type of hair.
We would like to learn more about your experience, please feel free to send us an email to askdysonUS@dyson.com and we will be in touch.
Best Wishes,
Krystal
Dyson Customer Service
- Pros mentioned:Drying time
Rated 5 out of 5 stars
Best on the market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best hair dryer on the market. Dried my hair quickly while protecting my bleached blond fragile hair. Creates a smooth finish. Dyson is the best!
This review is from Dyson - Supersonic Hair Dryer - Nickel/Copper
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Theresa, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Supersonic Hair Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
