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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7743 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the product for its exceptional performance, noting that it significantly reduces drying time while offering impressive power without excessive heat. Users also appreciate the thoughtful design, ease of use, and the inclusion of useful attachments. While some individuals express concerns regarding the premium price point and the potential for hair damage, the overall sentiment remains highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 7,743 reviews
  • Rated 5 out of 5 stars

    Genius

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product accurately describes the benefits and usage.

    I would recommend this to a friend
  • Pros mentioned:
    Drying time

    Rated 5 out of 5 stars

    Wow, my hair is smooth and shiny!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of thick coarse wavy hair. My hair is not curly or wavy just big. I used to spend an hour drying my hair. Not in a good way. Best Buy had a sale on the Dyson and I couldn’t resist. Wow, used it for the first time and drying time was shorter. My hair was smooth and shiny. I would highly recommend this product. well worth the splurge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Color is much better than original one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hair dryer ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products is great, what I was looking for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made me feel smooth and better hair protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and practical He'll never let you down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and it works even better! I'm so glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hair care

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, better than expected. Price was good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hair dryer for my wife two years ago. Loved it until it stopped working while she was drying her hair last week. I brought it to Dyson and they took it in the back and returned a few minutes later with it completely back together and told me "one side of the motor is fried, as if there was an electrical surge." Unlikely since it has a built in surge suppressor...and in the 13 years in our house we haven't had this happen to any other appliance. He then told me that the newer models use a different motor and they don't have the old ones, so it can't be fixed. Plus, he said, since it's out of warranty, it would be around $250 minimum to fix even if they could. So he suggested buying a new one. While it worked, it did a great job. My wife has a lot of hair and with the motor in the handle, she was able to hold the dryer for longer to get her hair fully dry. We all know $400 is an absurd amount of money for a hair dryer. If it worked for 5+ years, it would have been worth it. But 2 years? Not hardly.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Summer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Supersonic. We would value the opportunity to learn more about your experience as we're committed to customer satisfaction and want to address any questions or concerns you may have. Please feel free to email askdysonus@dyson.com and we are happy to provide you with support.

      Best wishes,
      Summer
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Best Hair Dryer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was researching a lot before investing a lot of money on a hair dryer, but this blow dryer is amazing, worth every penny! I have extra long and very thick hair, it takes forever to dry and style. It made my hair so smooth, silky and straight. Didn’t burn my scalp while drying. I don’t even have to use Flat Iron anymore. Thank you Dyson❤️

    I would recommend this to a friend
  • Pros mentioned:
    Drying time, Noise level

    Rated 4 out of 5 stars

    great hair dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hair dryer, excellent quality, quieter than my old hair dryer and fast

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2 years ago and it stopped working just before the warranty lapsed. I was supposed to get a replacement directly from Dyson, but it never arrived and their customer service is AWFUL so 2 months later and I’m still out a $400 hair dryer. While I loved it when it worked, the fact that a hair dryer this expensive doesn’t even last 2 years (and if it does stop working during the warranty period, you can’t trust customer service to actually ship a new one) makes it the worst financial mistake I’ve ever made. Save yourself the money!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi, this is Summer with Dyson. We are very concerned to hear about your experience with our support team and your machine. We would value the chance to learn more and see how we can assist. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Summer
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Hair damage

    Rated 1 out of 5 stars

    Looks amazing, doesn't perform that way

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this. There is really nothing quite like it. I really thought this would be the best thing ever with all the technology it boasts, but unfortunately it was not. This thing absolutely dried the life out of my hair. It fell like straw, like I never put any product on my hair to begin with. I played with the air flow and heat settings to see if my results would change but it did not. I went back to my old dryer (Elchim 3900) and my hair started to come back to what it was before the Dyson. I stopped using the Dyson dryer all together and returned it as I did not want to risk further damaging my hair.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Steph, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. I am sorry to hear you are less than satisfied with the results. The Dyson Supersonic is unlike other hair dryers in that it does use an intelligent heat control which allows you to dry hair without the risk of heat damage. It has high-velocity airflow, allowing you to dry hair faster and it is the only hair dryer with the motor in the handle. This has allowed it to have a perfect balance while handling it.

      Different hair products may also help with the outcome.

      We understand that you may have already returned the hair dryer. However, we would value the opportunity to learn more about your experience. Please contact us at askdysonUS@dyson.com with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 3 out of 5 stars

    No removable filter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay not that happy about finding it cheaper elsewhere and it came with a stand & could not return it because of the 15 days only you have to return. Also you cant remove the filter at the bottom to clean just have to pull it off still wrapped on the cord.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Drying time

    Rated 5 out of 5 stars

    Worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this for me for Christmas and I love it! It cut my drying time from 45 minutes that it took with my other dryer (rusk speak freak) down to 8 minutes with the dyson! My hair feels softer, less frizzy, and it stayed feeling cleaner longer! Worth every penny!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Good but not revolutionary

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dries my hair much straighter. It still leaves static on thicker heads of hair. It is a little heavy. Its nice but not sure the cost vs value is there. Would be a better value at $99-149.

    I would recommend this to a friend
  • Pros mentioned:
    Drying time

    Rated 5 out of 5 stars

    Wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hair drier is a life saver. It dried my hair so well, my hair started to fall off because it was so dry. It felt really nice in my hand, and i'm not talking about the hair drier. I would recommend this to anyone with very wet hair

    I would recommend this to a friend
  • Pros mentioned:
    Drying time

    Rated 5 out of 5 stars

    Best blow dryer ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson supersonic hair dryer one of the best hair dryer in the market. I love using it every single day. Its just phenomenon. It Doesn't make loud noise like other hair dryers and it gets the job done very quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Hair damage

    Rated 1 out of 5 stars

    Dyson Hair Dryer is amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is the best ever, i take it everywhere and I’ve never had an issue with it until it blew out and stopped working completely. I contacted customer service and they were horrible with me. I cannot believe that’s how they handled a situation that was out of my control. Very disappointed in their professionalism. Other than that the product itself is beyond amazing. I had to go ahead and purchase a second dryer just to replace my first one, hoping that it doesnt give up on me again because i dont wanna go through what i did with my first one.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Amy with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. I'm very sorry to hear that your experience hasn't been up to our normal high standard. We do our best to provide a first class service to all our customers, I'm concerned to see that we've disappointed you on this occasion.
      Please reach out to us via email at: askdysonus@dyson.com Dyson-EN_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this hair dryer. I have had it for 3 years and it still works as great as the day I got it

    I would recommend this to a friend