Customer Ratings & Reviews

About a year after purchasing this it started to turn off in the middle of being used. We performed all of the appropriate cleaning and recommendations for proper use and it has the same problem. Unfortunately we missed out on the warranty timeline. When it works it is great but it almost always has to be turned on and off multiple times for my wife to dry her hair fully.

After reading a lot about this "game changer" hair dryer I went to best buy with the intention of replacing my old good babyliss pro RAPIDO. My hair is THICK, strong and hard to blow dry. So I need something powerful. The only reason I returned it was because I blow dried half of my hair with dyson and the other with RAPIDO. Dyson is quicker than RAPIDO, however when I finished looked like my fingers could not go through the side of dyson. No balance, no shine. My Rápido was slower, but hair looked beautiful shiny blowdried. Dyson cost $400 while RAPIDO $189.

This hair dryer was great at first. Then after about 8 months, the filter gets full of lint. Cleaned it out after youtube videos. Lasted one year before it stared overheating and shutting off. Only worked while in the lowest setting and lowest heat. Total life span about 2 years.

Ive spent most of my life fighting my curly hair. Since purchasing the dyson, ive been able to stop using costly keratin treatments! My hair is dry, smooth and so shiny in TEN minutes, its a lifesaver!

Works ok not as powerful as expected but the build quality is decent

This hair dryer just stopped powering on after light use. The product was a few years old but after several phone calls the only resolution that was offered was for me to buy a new one or a refurbished one at retail cost. I'd avoid buying this.

I will never buy another Dyson product. They are very expensive and Dyson does not stand behind them when they fail. They will act like they care cause you to spend lots of time on the phone and mailing the product in to them only for them to do nothing but call regularly and ask what the status is.

Bought this for my wife. She used it maybe 2 times a week. 2 years later its dead. Conveniently right after warranty ran out. Took it to a dyson repair shop and they want $200 to replace the motor which MIGHT be dead. They won't even confirm its the motor. Useless junk. Checked online and there are so many people with the same problem. Don't waste your money.

While I love the end result, I cannot recommend this dryer to anyone. Seven months in, my dryer stopped working. I take good care of it and clean the filter constantly. Luckily I’m in the warranty window still so I will be getting a replacement. However, I don’t feel confident that the replacement will last longer than the first one. It’s absurd they charge so much money for a subpar product. If it actually lasted years, I wouldn’t mind shelling out that kind of money. I wish returning it and getting my money back was an option because I’d definitely take that route instead.

Such a huge disappointment!!!!! Too pricey for a 2-3 year lifespan. Loved the hair dryer... when it was working. Shortly after the 2 year warranty was up (by 2 months) it died!! Upon researching online for a fix, I found that it was extremely common. Many stories just like mine. Yes, it was maintained and only light to average use. Taking it for repair was pricey and not economical and customer service can only offer you a 10% discount on a new one if you send it in. (Wow!) Really expected more from Dyson

It appears that my daughter spent a lot of money for this gift for me and the diffuser doesn’t have the magnetic attachment. Respectfully, I know that mistakes happen but when you spend this kind of money from a company like Dyson, you would expect quality control to be better. Now I fear it will be a hassle to replace.

Dyson is worth the money. I will never buy another brand again. Hands down this styles my hair with ease. Don’t think just buy.

Always hearing great things about the dyson hair dryer, I can't wait to try one by myself. It's nice that the gift set includes free brush and comb.

Too expensive for what it does. Cheaper dryers out there that would do the same.

I just got off the phone with a Dyson service rep. I told her my dryer stopped working. She asked me when was the last time I cleaned the filter and how I cleaned it. I told her I just cleaned it (and I clean it regularly) with a toothbrush. She told me to try to clean it again and if the dryer didn't work after that, there was nothing they could do because that's the only problem they have with the dryers and they don't service them. So I said, You mean to tell me I should just throw it away and I'm out $400? And she said Yes. Wow, I can't believe a dryer that cost that much would only last as little more than 2 years. And it's not like I used it every day. I've had dryers I've purchased at Target that lasted longer than that. Even if my warranty expired, they could at least offer to fix it for a price. What a complete waste of money. I can buy 10 dryers for $40 each and it would probably last a lifetime.

After 3 yrs stop working, bad for the price will not recommend.

Great product!!!love this product it smoothens your hair and no more frizz

Before I use it I thought it is very good because it is very popular, but when got it , not really!it blew my hair very mess .

Excellent in every way truly grateful and happy with this purchase

Thanks for going the extra mile in locating this item.