Customer Ratings & Reviews
- Model:
- 309698-01
- SKU:
- 5916203
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Supersonic Hair Dryer's ability to drastically reduce drying time, its overall performance, and its manageable noise level. Many appreciate its ease of use, powerful performance without extreme heat, and the usefulness of its attachments. However, some customers have concerns about potential hair damage and consider the price to be high.
This summary was generated by AI based on customer reviews.
FAST DRY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast hair dryer, that has great balance due to motor placement. Hair also feels softer than the old hair dryer.
I would recommend this to a friend- Pros mentioned:Overall performance
Great hair dryer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works very well. Don't have any problems.
I would recommend this to a friend Pricey, but nice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to treat myself. Love this Dyson. Not completely convinced it's worth the price, but after years of buying cheap ones, I wanted one that will hopefully last a very long time. I love that it doesn't have a high pitched sound like some hair dryers. You basically just hear the air flow.
I would recommend this to a friend- Pros mentioned:Overall performance
Powerfull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this and my wife and daughter are super happy. Great product.
I would recommend this to a friend - Pros mentioned:Weight
Stay Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this product. Although it looks great and it's very light weight, Dyson is seriously dealing with quality issues. I originally purchased this hair dryer and it stopped working in less than a month, after using it two times! Had to go thru Dyson Warranty and get a replacement which took almost 3 weeks because of how Dyson chooses to processes returns. It first has to go to a 3rd party Distributor and then they ship one out. Mind you, through out the return/exchange process there is zero communication. So I had to call in various times to inquire about the status of the order. Fast forward to today, now my replacement dryer does not turn on when connected (after 2 months of use) and mind you this is for personal use. Once, maybe twice a week at most. It's not like this is used in a salon or barber shop. So having this product fail twice with light use is very frustrating to say the least. Now I'm having to deal with Dyson and go through warranty services again and wait for another replacement. Thought this was a quality product from Dyson but that doesn't seem to be the case. Because of that I strong advise against. However, If you decide to purchase this product I would strongly recommend getting the extended coverage through GeekSquad.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. I'm sorry to hear of the very unusual experience you have had, thus far, with your Dyson Supersonic hair dryer. Dyson takes feedback from our owners seriously as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing our technology we are conscious to make sure that our products interact most efficiently for and with our customers.
Please know that this experience is not at all what we want nor expect for our valued customers. We appreciate your support for Dyson technology and know that purchasing a Dyson is definitely an investment. Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Overall performance
awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Not cheap but well worth the Money.
I would recommend this to a friend - Pros mentioned:Drying time
Best hair dryer ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dries my hair in half the time as before. Highly recommend this dryer.
I would recommend this to a friend - Pros mentioned:Overall performance
Worth the $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and well worth the cost. Dyson quality!
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to used, and has strong air, can change onky air
I would recommend this to a friend - Cons mentioned:Price
Great hair dryer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little expensive, but worth it. I would recommend it.
I would recommend this to a friend - Pros mentioned:Drying time
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great dryer if you need a fast and sleek one
I would recommend this to a friend - Pros mentioned:Drying time
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Faster than all the rest. The cord is heavy though
I would recommend this to a friend - Cons mentioned:Price
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but too expensive. Good product, but too expensive. Good product, but too expensive. Good product, but too expensive.
I would recommend this to a friend - Pros mentioned:Overall performance
This is light and powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this product she has wanted one since it came out
I would recommend this to a friend - Pros mentioned:Drying time
Beyond Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is crazy, cuts your blow drying time in half at a minimum!
I would recommend this to a friend - Pros mentioned:Drying time
Game changer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer! Makes my hair smooth and it dries so fast!
I would recommend this to a friend - Pros mentioned:Overall performance
Almost perfect.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good hair dryer and I would recommend it to friends. 4 stars because there is always room for improvement.
I would recommend this to a friend - Pros mentioned:Overall performance
GOOD ITEM, PRICE is GOOD TOO!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD ITEM, PRICE is GOOD TOO! GOOD ITEM, PRICE is GOOD TOO!
I would recommend this to a friend My wife loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it, says it's the best blow dryer she's ever had.
I would recommend this to a friend- Pros mentioned:Overall performance
Great gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked real well, my gf never shuts up how she’s was happy I can actually make her life easier everyday
I would recommend this to a friend