Customer Ratings & Reviews
- Model:
- 309698-01
- SKU:
- 5916203
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Supersonic Hair Dryer's ability to drastically reduce drying time, its overall performance, and its manageable noise level. Many appreciate its ease of use, powerful performance without extreme heat, and the usefulness of its attachments. However, some customers have concerns about potential hair damage and consider the price to be high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drying time
heavy cord, high pitch sound, disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to a quiet, light and high performance hair dryer but while the performance is there, it is neither quiet not light. The unit has a heavy and bulky power cord and an in-line power converter which is not shown on any of the pictures. When selecting the lowest fan speed there is a high pitch whining noise (~17KHz) that is really annoying. At higher fan speeds this is not there but when trying hair around the ears you will want to reduce the fan speed to low. Last, the air intake is at the bottom of the handle so I routinely cover it up with my hand and have to move my hand up to allow air flow. It does dry the hair faster than the regular hair dryers, but this feels like a first generation design where corners were cut and Dyson has a long way to go to meet my expectations.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear that in your use, you've found the Dyson Supersonic to be heavy and bulky to use. The Dyson Supersonic hair dryer is engineered for balance in the hand. It is also the only manufactured hair dryer with the motor in the handle. With the center of mass being close to the handle, it is less arduous when maneuvering the hair dryer from side-to-side as it is not top heavy. We certainly would not expect that there would be any type of whining noise coming from your dryer. We would also make the recommendation that when using your dryer, to ensure your hand is not covering the air intake at the bottom of the handle. This can cause your dryer to overheat, and malfunction.
We'd value the opportunity to learn more about your experience with your Dyson Supersonic, as we'd like to help ensure you are having a 5-star experience. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Poor packaging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They shipped box out of package and wife got the gift which was no longer a surprise!! Christmas gift got ruined left on my steps!
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for all your hair dry fast I love it my family’s likes
I would recommend this to a friendFantastic product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife during the Black Friday in July sale at 20% off.
I would recommend this to a friendMothers Day Present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. I haven't used it... yet. Not sure if I'm allowed.
I would recommend this to a friendThis is a great blow dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope this helped anyone that is interested in this blow dryer
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. My wife and HS daughter battle over it. They both love it.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it best hear dryer ever if u buy this you would not regret
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am pretty sure my would love that gift for Christmas:)
I would recommend this to a friend1/2 the time blow drying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this and it cut her blow dying in half
I would recommend this to a friendAbsolutely fabulous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stain is priced high, but I feel it’s worth every cent!
I would recommend this to a friendEpic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hairdryer is epic. Best I ever used. Dyson kills it again.
I would recommend this to a friendMore than a hair dryer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blows away the competition. Very gentle on the hair.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product for my wife for Christmas. It’s a great Christmas present pricey but it works better than most hairdryers I would recommend this as a gift for spouse
I would recommend this to a friendThe best hair dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best hair dryer with variable speeds and temps
I would recommend this to a friendPowerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stain brand is very good. And nice product and I would recommend it
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. best gift ever!! Seriously reduced my drying time.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrive on time even during the rush season I have been looking forward for this for a really long time this is the gift to my sister-in-law she loves it that’s it
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functions exactly as advertised. You will not be disappointed.
I would recommend this to a friendVery nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this hair dryer. Great balance and doesn't burn her hair
I would recommend this to a friend