Customer Ratings & Reviews
- Model:
- 309698-01
- SKU:
- 5916203
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Supersonic Hair Dryer's ability to drastically reduce drying time, its overall performance, and its manageable noise level. Many appreciate its ease of use, powerful performance without extreme heat, and the usefulness of its attachments. However, some customers have concerns about potential hair damage and consider the price to be high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Excellent hairdryer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hair dyer is awesome, very powerful with great attachments and they are magnetic, such a great idea. It comes standard with 3 attachments, a large diffuser, small diffuser and directional attachment. Controls are smaller buttons but easy to operate and have LED indicators for low/med/high. The motor even on high setting is more of a hiss than the old fashion fan sound of a hair dryer. it is much more quiet, but has a noise to it. The air intake is on the base of the handle so you can't hold it at it's lowest point but that has not been a problem. My wife has fine hair and says it is great. She also believes for those with thick hair this would be an excellent choice for the air volume and heat ability. The ONLY con of this item is the electric cord, it is an industrial strength cord which is great because it will last but it outweighs the actual hairdryer and will drag it off the counter. Luckily they include a silicon mat to set the dryer on that fixes that problem. Although it is a heavy price tag, it is a quality piece of hardware that is very capable.
I would recommend this to a friend Dyson hair dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife says its great. The box on the cord is heavier than the dryer itself. Good product so far.
I would recommend this to a friendGreat gift idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great gift. Very pricey but for that special person that would never spend the money, this was a great gift!!
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Build quality is superb and hard to not want to like it.
I would recommend this to a friendHair dryers
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, to expensive and I have bad experiencie.
No, I would not recommend this to a friend$400 can't buy you a blow dryer that works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First and foremost, this blow dyer died after semi-regular use in 90 days. I called Dyson, mailed it to them and they sent me a replacement. That one died in 30 days. So I've had two of these blow dyers go out after semi-daily use and now Dyson is fighting with me to send another one. They weren't dropped at all, the filters were cleaned out, etc. Aside from the fact that a $400 blow dryer isn't capable of lasting beyond 30 days, it's heavy relative to other blow dryers for someone with arthritis, the cord is obnoxiously thick (I know it draws a lot of power, but there are more efficient ways of wiring), and the power supply box is a joke. Most blow dryers require 2 prongs, this one requires 3 with a Dryer Machine thick cord.
No, I would not recommend this to a friendawful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this company has the worst customer service i’ve ever seen in my life i’ll never big anything here EVER.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi Nathalia, thank you for bringing this to our attention. We really appreciate your time and effort and are extremely sorry for the inconvenience that you had to face with the customer services. We can totally understand the sentiment. We strive to provide the highest quality products to our customers and care about their requirements. Kindly contact our Customer Support Channels if you have any queries or concern, we will try our best to provide you with the best possible resolution.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Dyson Customer Support
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product. good to have for the family use. happy purchase.
I would recommend this to a friendWife likes it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife likes it. This review must be at least 50 characters long. I think I made it. Yay.
I would recommend this to a friendHare hair raising
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson hare dryer. Well, it definitely dries rabbits, cept they don’t like it very much.
No, I would not recommend this to a friendBest hair dryer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Dyson quality, but can have internal damage if dropped, even on soft carpet.
I would recommend this to a friend- Cons mentioned:Price
Not worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice idea of Dyson Tech, However not worth the price.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Jane, this is Kelly with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Supersonic hair dryer. We would value the opportunity to ensure that your dryer is performing as designed, or address any questions or concerns you may have. Please feel free to email [email protected] we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
New tool
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for Christmas solids feeling on hand little bit heavy,
I would recommend this to a friend- Cons mentioned:Hair damage
not worth the money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good hair dryer but I don't think its worth the price
No, I would not recommend this to a friend - Cons mentioned:Price
Not thrilled with this hairdryer. Isn't great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I wouldn't purchase this hairdryer compared to a regularly priced hairdryer
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Lisa, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. I am sorry to hear that you are less than satisfied with your purchase. The Dyson is unique in that it is engineered for balance in the hand. It intelligently controls the temperature to help protect hair from extreme heat damage.
We would value the opportunity to address any questions or concerns you have about your hair dryer. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you.
Best Wishes,
Krystal
Dyson Customer Support
Do not buy it, buy a cheap one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I shouldn't buy that, very expensive, a lot of freez and it doesn't style my hair as a normal hair dryer.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, we are sorry to see from your review that our Dyson technology did not meet your expectations, and you did not get the desired results. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. Our team is here to help resolve any issues you’re facing and ensure that your experience with our product improves. We also recognize your concerns regarding the price. Please rest assured that our pricing reflects the quality and advanced technology that goes into our products. We believe in providing long-term value to our customers, and we stand behind the durability and performance of our products. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Quality is great but Reliability?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps turning off in the middle of use, but hope it is one or two time thing.
I would recommend this to a friend- Cons mentioned:Price
Same function, over priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any regular dryer would do the same, but with way less cost.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. I'm sorry to hear that you've only rated your Dyson Supersonic™ hair dryer 3-stars. While we can definitely respect your opinion, I'm happy to share that the Dyson Supersonic™ hairdryer has been designed to completely blow dry and style your hair. It's a great option for those who want fast drying and smooth, controlled styling with techniques and additional tools such as a brush. I'm also happy to share that we do offer styling guides directly on our Dyson Hair YouTube channel, for great examples and styling ideas. We've also received great feedback regarding reduce the drying times, along with improved hair texture as a result of using Dyson Supersonic™. We'd value the opportunity to go over your machine with you to help ensure you're getting the best from your Dyson Supersonic™ hair dryer. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Noise level
High tech design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love it but just didn't fall in love. Very high tech quiet and streamlined
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Diane. Thank you for taking the time to leave a review on the Dyson Supersonic. We are pleased to hear that you are satisfied with how quiet the Dyson Supersonic is. We are sorry to hear that you are not fully satisfied and would value the opportunity to address any questions or concerns you have about this machine. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you.
Best Wishes,
Krystal
Dyson Customer Service
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this dryer works good and luv the defuser but I do not think it dries my hair any faster
I would recommend this to a friend