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Customer reviews

Rating 4.8 out of 5 stars with 8940 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the Supersonic Hair Dryer's ability to drastically reduce drying time, its overall performance, and its manageable noise level. Many appreciate its ease of use, powerful performance without extreme heat, and the usefulness of its attachments. However, some customers have concerns about potential hair damage and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 8,940 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Hair damage

    Rated 5 out of 5 stars

    Quality and Efficiency

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really something. Design, quality, and efficiency. My hair has never felt as good after a dryer and I don't feel damage like I have from others. I hope I don't have to ever buy another because this one is the real deal.

    I would recommend this to a friend
  • Pros mentioned:
    Drying time, Weight
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Best hairdryer and you will pay for it

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is well known for cutting edge product development all the way up to how they package their products is top of the line. This hairdryer is no different as everything is very well protected. That being said, I've always had bargain bin hairdryers in the past I was naturally very skeptical of one this expensive. I mean, how much can you improve a hand held device that heats up air to dry your hair? Well, a decent amount apparently because this device is impressive. It is built solid, feels great in your hand, and is fairly light weight. The magnetic attachments are very handy. The sound generated is noticeably lower than less expensive units. Performance wise it does seem to dry a bit quicker as well. So what's the downside? The price! This is extremely expensive for a hair dryer and I can't really justify it being THAT much better than less expensive models. That being said, if money is a non issue and you want the best hairdryer out there, look no further!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Way expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, great company. Not sure why so much more expensive than other high end blow-dryers. Not much difference in results.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there! Thank you for taking the time to provide a review on the Supersonic. We are pleased to hear that you are enjoying the hair dryer. Unlike other hair dryers, the Supersonic uses a built in heat sensor to control the amount of heat the machine produces to prevent heat damage to hair. It is also the only one designed with the motor in the handle which makes it lighter and easier to handle.

      We would value the opportunity to address any questions or concerns you may have. Please contact us at [email protected] and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 2 out of 5 stars

    High Price, Medium Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful hairdryer. My wife loved it, BUTTTTTT after almost a year it has quit and I have had no luck getting it replaced.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that your wife's Supersonic hair dryer isn't working as intended. This is disappointing to hear and we'll be very happy to provide you with assistance. Please contact us directly at askdysonUS@dyson.com, and it'll be our pleasure to help.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 2 out of 5 stars

    I don't get the hype

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't get the hype. I bought this based on all the hype from the curly girl community. I got the dang Orchid diffuser (which i still love) and the rubber attachment thing to make it fit. I just don't get it. Even normal blow drying doesn't really seem that much faster than my regular ol' blow dryer. Not to justify the price tag! It is pretty and it doesn't take up much space. I love Dyson products. This one I just don't get.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty expensive for what it does

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought as a gift for the wife. she was not impressed enough to keep this for the premium price. ended up returning. the device itself is built well and good quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Dyson supersonic - Amazing hair dryer!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the normal Dyson quality, I really didn't know what to expect from the Dyson Supersonic hairdryer. I own a Dyson cordless vacuum and love it, so I thought why not try the hair dryer. I am SO GLAD I DID! What an amazing hair dryer!! So you ask what could make a hair dryer amazing? The answer is DYSON! First, the item is expertly packaged, with padding built right into the box for protection. Then you see the hairdryer itself, it is like nothing I have ever seen. The Fuchsia/iron combination is very attractive. I was concerned it would be heavy, due to the weight of the box. But after removing it from the box, the weight isn't in the dryer, but the box itself along with the padding and attachments in the box! The hair dryer is actually light weight. Plug it it and you're ready to go. The dryer is very comfortable to hold and well balanced. With the motor in the handle, the head is much more well-balanced than previous dryers I have used. As for speed and heat settings, they are all shown by LED indicators. It was simple to adjust the heat setting - low, med, hot and even a constant cool setting along with a button for a blast of cool. And there are also 3 speed settings to choose from. For me, medium heat, high speed and my short hair was dry in no time. It is well balanced while styling and surprisingly quiet with power to spare! This unit comes with a smoothing nozzle, a styling concentrator and a diffuser which attach via magnets! Easy on and off. Yes, the unit is expensive but give it a try and you will be pleased! Dyson has done it again and it is amazing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as great as people describe it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great of people describe it, It is a nice compact blow dryer, but not as fast as people make it seem, I think it is about the same time as the normal blow dryer

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. I'm sorry to hear that you're not having a 5-Star experience with your Dyson Supersonic™ hair dryer. While we can definitely respect your opinion, I'm happy to share that the Dyson Supersonic™ hairdryer has been designed to completely blow dry and style your hair. It's a great option for those who want fast drying and smooth, controlled styling with techniques and additional tools such as a brush. I'm also happy to share that we do offer styling guides directly on our Dyson Hair YouTube channel, for great examples and styling ideas. We've also received great feedback regarding reduce the drying times, along with improved hair texture as a result of using Dyson Supersonic™. We'd value the opportunity to go over your machine with you to help ensure you're getting the best from your Dyson Supersonic™ hair dryer. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Dries fast - not much shine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flyaway attachment but not finding it’s worth money. I have other high-end dryers that provide more shine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great hair drier, but power is too heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hair drier is awesome and stand looks great, but the attachments don’t stick to the stand very well and the power cord is so heavy it easily knocks the drier of the stand.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Thank you for sharing your review of the Dyson Supersonic hair dryer. We're sorry to learn that thus far in your use, you've found that the attachments aren't staying firmly attached to the stand. Rest assured, we're keen to learn more about your experience and provide you with support. Please feel free to contact us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Service Dyson-EN_US

  • Rated 3 out of 5 stars

    Wife didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    let me tell you that Dyson looks pretty nice, anyway, my wife didn't like at all. She was complaining about the dryer doesn't dry her hair completely. She kept her old regular one :(

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. The Dyson Supersonic is designed to work with most hair types and may take longer to dry depending on hair type, such as thickness and length.

      We would value the opportunity to address any questions or concerns you may have in more detail. Feel free to contact us at [email protected] and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rated 2 out of 5 stars

    Dies quickly, Dyson nor best buy make it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hair dryer was solid until it died completely in less than 2 years. Dyson wanted $299 to replace the motor. 1 star to best buy's geek squad insurance purchase. Their own words "enhances and extends" your purchase with graphics selling it as an extension to the manufacturer warranty, when in reality, it isn't. Completely false advertising on the protection, even the small print terms you can't even find once you click on the link.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't live up to expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awkward for my wife to use, being that the intake fan is in the handle, and she kept covering it while using it. And it wasn't blowing out her hair like her other blow dryer was.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. The Supersonic was engineered for balance with the motor being in the handle making it lighter and easier to handle. The filter is located at the base of the handle and with that, we recommend placing your hand up higher where you have better access to the controls.

      We would value to address any questions or concerns you have about this machine as comments from consumers who use our products and services over time are very valuable to the development of future products.Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for this blow dryer being as it’s a Dyson. It does blow dry the hair and has good blowing power but it’s known to shut off if it senses too much heat. So if you have thick hair it can shut itself off if it feels the heat has been used too much. Honestly a cheap Con-air dryer would do the same job and not shut off at least. I do not recommend this. I’ve had to get it replaced twice because they are so fragile and break so easily.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Haley, this is Kelly with Dyson. We're sorry to hear that in your use, you experienced an issue with your Dyson Supersonic shutting off during use. We would certainly not expect your machine to shut off without the power button being engaged. One tip I can recommend would be ensuring the filter inlet area is not covered by your hand while using Dyson Supersonic, as well as that the filter remain clean through regular routine maintenance. Please also note that, if Dyson Supersonic is purchased new and from an authorized retailer, Dyson does back your machine with a free 2-year guarantee. We're always keen to assist if needed and would value the opportunity to learn more about your experience. Please consider emailing us directly at [email protected]

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Overpriced

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How are you feel this is an overpriced item. You can get the same Quality from a cheaper hairdryer.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi William, this is Kelly with Dyson. I'm sorry to hear that you've only rated your Dyson Supersonic™ hair dryer two stars. While we can definitely respect your opinion, I'm happy to share that the Dyson Supersonic™ hairdryer has been designed to completely blow dry and style your hair. It's a great option for those who want fast drying and smooth, controlled styling with techniques and additional tools such as a brush. I'm also happy to share that we do offer styling guides directly on our Dyson Hair YouTube channel, for great examples and styling ideas. We've also received great feedback regarding reduce the drying times, along with improved hair texture as a result of using Dyson Supersonic™. We'd value the opportunity to go over your machine with you to help ensure you're getting the best from your Dyson Supersonic™ hair dryer. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Eh not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the price. Overheats constantly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Reinvents the hair dryer for good

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this blow dryer, it's by far the best I've ever used. There are few draw backs but they are far outweighed by the pros. It's really ergonomic, the balance and grip are both really comfortable. It feels lighter than other hair dryers, but not drastically - the fact that all the weight is in the handle instead of behind your arm makes as much of a difference as advertised. Due to the lack of coils it doesn't get clogged with hair no matter how close to your scalp you get. The temperature regulation is really good, I never feel like I need to adjust settings while in use unlike with other blow dryers where I need to turn them up and down as I work my hair. The air intake and filter are at the base of the handle, this could be a little problematic for some as you may cover it up with your hand during use, but the handle is long enough that it would be a uncommon problem. The micro mesh metal filter with lint trap is much easier to clean then other models. The magnetic attachments are super nice and stay attached well during use. The cord is kinda bulky and heavy, probably because it's thick and well insulated to make it durable. It doesn't wrap well like traditional models. I would've like trigger buttons on the front of the handle instead thumb buttons on the back. If there were ridges and other tactile indicators on the buttons so you can install by feel which button your pressing that would also be nice. The final thing to talk about is price, it's cost 4 times more than traditional models. It's hard to really say at this point that it's durable enough and that my hair is improved enough to really be worth it. With the vacuums (which I own a cinetic ball and v6) you can tell the first time you run them across the floor that they're superior and worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it and great speed and no frizzniess Ended up returning cause I wanted the one w the brush though

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Supersonic hair dryer. We would value the opportunity to ensure that your Dyson is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support. 
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this Dyson Hair Dryer, but it made a very strange humming noise. Not sure if I had a defective dryer or not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work out for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It caused very dry look with fuzzy ends. maybe its too strong i dont know. will return it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that in your use, you have found that the Supersonic leaves your hair texture dry or frizzy. While everyone is different, we certainly wouldn't expect hair to become fried or frizzy as a result of using Dyson Supersonic. The Dyson Supersonic hair dryer will feature intelligent heat control, which means it will monitor and control the temperature at all times. This helps prevent extreme heat damage and protects hair's natural shine. It also will feature negative ions to help prevent hair from becoming frizzy. One quick tip I would recommend, as outlined in our Dyson Supersonic support videos, will be using the dryer directly against your hair with a low speed/heat setting (to start with) using either your hand, a paddle brush or roll brush to control the movement of your hair. When the dryer is held away from your head the dryer reads the temperature of the room and not your hair, this also causes your hair to blow all around which can lead to damage and tangles. Please also note that each heat and airflow setting is designed to provide varying outcomes depending on the style you have in mind for any particular drying session.

      While I understand you are considering returning your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US