Customer Ratings & Reviews
- Model:
- 309698-01
- |
- SKU:
- 5916203
Customer reviews
Rating 4.8 out of 5 stars with 8940 reviews
(8,940 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Supersonic Hair Dryer's ability to drastically reduce drying time, its overall performance, and its manageable noise level. Many appreciate its ease of use, powerful performance without extreme heat, and the usefulness of its attachments. However, some customers have concerns about potential hair damage and consider the price to be high.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Can't handle heavy use
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lasted about 1 year. It now overheats and shuts off after about 10 minutes.
This review is from Dyson - Supersonic Hair Dryer with Display Stand - Fuchsia/Iron
No, I would not recommend this to a friendRated 1 out of 5 stars
BB delivery terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't get a chance to use it, BB need to learn how to package and deliver. When package arrived.. it look like it went thru big bad storm. So I return it.. I wish I had order from some where else, because I missed a very good deal on BlackFriday Common, BB, best thing about xmas is to open a gift (not garbage)
This review is from Dyson - Supersonic hair dryer Copper Gift Edition - Copper/Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Product is not as per review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the high priced Dyson hair dryer from Best Buy store and not satisfied with product. When we try to return bestbuy store not talking it back because we didn’t buy insurance from them and dyson company not talking it back because we bought it from Lewisville Best Buy. End of the day we are not able to return this unsatisfied product and burned 400+ $
This review is from Dyson - Supersonic Hair Dryer - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Prince, this is Kelly with Dyson. I'm sorry to learn that you've been disappointed with your Dyson Supersonic™ Hair Dryer. While we find most problems may be resolved via simple, yet effective troubleshooting at home, this is certainly not the kind of experience we expect for any of our valued owners. Rest assured, we're keen to learn more about your experience and provide you with support. Please feel free to contact us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Service
Rated 2 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. It isn't quiet or faster drying. Disappointed:(
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're sorry to hear that you've found your experience with the Supersonic™ Hair Dryer to be so disappointing. We would value the opportunity to ensure that your dryer is performing as designed, or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dyson?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok they make interesting good quality vacume but so do other companies for half the cost but a 400$ blow dryer all thix shows me is there is people ghat have more money than they know what to do with so they buy things like this because they can im sorry but this blows hot air just like any other dryer is it was made out of titanium and would last a lifetime i would buy but we make thingd yo break on purpose i csn only imagine if it was built for s one time purchase it would cost 5000$ and people would still buy it
This review is from Dyson - Supersonic Hair Dryer - Ceramic Pink/Rose Gold
No, I would not recommend this to a friend Rated 1 out of 5 stars
Horrible Experience
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT FALL FOR IT! I loved it when I bought it but the machine stopped working 6 months after use. Dyson said they will send a replacement only after I ship my current machine. So in summary, I have to live without a hair dryer for 7 to 10 business days.
This review is from Dyson - Supersonic hair dryer gift edition - Fuchsia/Nickel
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Dyson Hair Dryer for my wife (XMAS 2019)! She loved it...up until 12/17/2020 when it died.. hardly worth the cash you put out for 12 months of service. Luckily I had purchased the "Product Replacement" warranty.. WOULD NOT PURCHASE AGAIN....SAVE YOUR CASH Scott M.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Scott, this is Kelly with Dyson. We're sorry to hear that you encountered an issue with your Dyson Supersonic. Dyson does back all new units from an authorized retailer with a free 2-year guarantee. Please consider emailing us directly at [email protected], and we will be happy to assist you further with this. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Weight
Rated 5 out of 5 stars
Great hair dryer with many attachments
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly lightweight and heats up/cools down so fast. I love using it daily to fix my hair up a bit and love the attachments it brings.
This review is from Dyson - Supersonic Hair Dryer - Nickel/Copper
I would recommend this to a friend Rated 1 out of 5 stars
stop working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is no like the other dyson products , about the time frame for drying your hair is a lied, i buy this for my daughter and is the same time like other normal hair dryer, don't waste your money.
This review is from Dyson - Supersonic Limited Edition Mother's Day Hair Dryer - Fuchsia/iron
No, I would not recommend this to a friendRated 1 out of 5 stars
Your kidding me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not cool, it seems someone returned this one and BB resold it to us on the website. Didn't even inspect it because it didn't work and had scratches. They did a return and gave us a new one but come on!! For a hair dryer that cost this much!!!!
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Thopp, this is Kelly with Dyson. We're sorry to learn of your experience with the purchase of your Dyson Supersonic. Machines should arrive to you, or be purchased in a still sealed box, that's never been opened. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Rated 2 out of 5 stars
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have short thin hair. I used the product like twice and on the third day it wouldn't turn on.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Supersonic. I am sorry to hear of the difficulty with your Supersonic. Shutting off is uncommon unless the filter is clogged, being covered up during use or incorrect voltage.
We would value the opportunity to address your issue and want to ensure your Supersonic is working as intended. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you.
Best Wishes,
Krystal
Dyson Customer Service
Rated 1 out of 5 stars
Do not buy. Expensive and cheap and broken.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged. For this amount of money the pieces like an on/off switch should not have fallen off when taken out of the packaging. Very disappointed. Disappointed in the product quality from manufacturer and from the seller. Would not waste your money.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to read your review, and to hear that your Dyson Supersonic™ Hair Dryer arrived damaged. This is incredibly disappointing to hear. We're keen to learn more about your experience, and to provide you with support. Please consider contacting us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Rated 1 out of 5 stars
good for one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Nov 2018 and used until Mar 2020. A year and 4 month later, it stop working. It's not even powered on. No. 100% Not recommend. I paid $400 for this king of trash.
This review is from Dyson - Supersonic Hair Dryer - White/Silver
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear you were so disappointed in your use with your Dyson Supersonic hair dryer. Have you taken the opportunity yet to reach out to us for support? I'm happy to inform you that, while we don't expect any problems to occur, if you purchase your machine new and from an authorized retailer Dyson will back your purchase with a free 2-year guarantee. That being said, we're also always keen to assist with troubleshooting any issues regardless of warranty status. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Drying timeCons mentioned:Hair damage
Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Dyson! It’s not as damaging for the hair and it dries my hair super fast. I can’t live without it!
This review is from Dyson - Supersonic hair dryer gift edition - Fuchsia/Nickel
I would recommend this to a friend Rated 1 out of 5 stars
Sucks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts off every minute it seems. Can’t be dirty because it’s new, out of the box, unless it’s sent dirty but I have checked the filter and it doesn’t appear to be dirty.
This review is from Dyson - Supersonic hair dryer gift edition - Fuchsia/Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're sorry to hear that you're having trouble with your Supersonic hair dryer, and we'd be very happy to help troubleshoot the issue. Please get in touch with us directly, at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Rated 4 out of 5 stars
With Great Blow Dryer comes Great Price Tag
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Dyson products - and my wife has mixed-race, crazy thick curly hair, so when I saw this I thought we'd give it a shot. She currently has a CHI blow dryer right now and honestly, it's too big and unwieldy for me to use as well. I was interested in the Dyson because, putting aside its price, I've had great experience with Dyson products - you definitely get what you pay for with this brand. I've been using the same Dyson Animal vacuum since 2004. It did a fantastic job on my wife's hair so much that I was tempted to try it - it looks very similar to the Dyson Air Multiplier fans - no visible blades. This thing is awesome - it dried my wife's hair in nearly half the time as the CHI without leaving her hair frazzled, wiry or with typical blow dryer fatigue. Since my hair is nowhere near that long, and much more fine, it had my hair dry in a matter of seconds. It's also lighter and more manageable than typical blow dryers. The attachments that came with it are of little benefit for me, but my wife seems to appreciate them. The biggest drawback for the Dyson is it's cost - it's a $400 hair dryer. For someone like me - that's more than excessive, but it's also worked great for my wife's hair for now, so I'll rate it a 4. My wife is a picky person, so if she likes something, then it's pretty good in my book. Pros: Speed and heat control Size and weight Portability Attachments Cons: Cost - the $400 price point makes this not an average user's hair dryer. Bottom Line: The Dyson SuperSonic Hair Dryer delivers typical Dyson-quality performance with the typical Dyson-price tag. If you're serious about hair - or maybe a hairstylist - this is a great hair dryer. If you're an average joe, then you're probably better off with a traditional type of hairdryer at a fraction of the Dyson cost.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend- Pros mentioned:Drying time
Rated 5 out of 5 stars
I didn't want to like it but...I love it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously? $399 for a hair dryer? I scoffed at the idea and the price. All the review videos and hype got to me. I was curious. I am not even a person that blow dries their hair(I feared it would fry my hair). I usually let it air dry but it has gotten to cumbersome lately. Let me just tell you, I have hair past the knees, nearly mid-calf (I plan to donate it) and I actually got it decently dry and combed out in...15 minutes? It typically takes me longer to comb it out because my hair is wet and it gets tangled with itself due to its length. I HATE how well this beast can tackle my hair. I will have to tighten my belt for months to come for this ridiculous purchase but I am glad I took the plunge. There are three wind strength and three heats. There is also a cool option but when the heat lights aren't selected, the hair dryer blows cool air. I can't believe I've fallen for this hair dryer. I am serious. It took be forever to air dry my hair, I would walk around the house leaving PUDDLES of water. Now I can sleep without wetting the bed(haha, because of my hair). And I can take morning showers and dry my hair in no time.
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Price
Rated 5 out of 5 stars
Best I've Ever Used
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best hairdryer I've ever used (and also most expensive). My wife loves it. She gets her hair done on a regular basis, and is always concerned about over drying her hair. This dryer is awesome. It constantly measure temperature so it doesn't burn the hair. Not only that, it much more quiet than conventional hair dryers.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend - Pros mentioned:Drying time, Noise levelCons mentioned:Hair damage, Price
Rated 4 out of 5 stars
Great hairdryer, not sure if worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hair dryer is amazing. Leaves hair smooth, less frizzy (there is some frizz, of course), pretty quiet and dries hair relatively quickly. Hopefully the price goes down, however, since you still pay so much for brand mostly. Great investment if you're a professional hair stylist, otherwise overpriced in my opinion - although do not get me wrong - it's an awesome hairdryer.
This review is from Dyson - Supersonic Hair Dryer - Iron/Fuchsia
I would recommend this to a friend - Pros mentioned:Drying time
Rated 5 out of 5 stars
Best on the market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best hair dryer on the market. Dried my hair quickly while protecting my bleached blond fragile hair. Creates a smooth finish. Dyson is the best!
This review is from Dyson - Supersonic Hair Dryer - Nickel/Copper
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Theresa, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Supersonic Hair Dryer. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.


















