Customer Ratings & Reviews
- Model:
- 447921-01
- SKU:
- 11357449
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the product's strong suction power, ease of use, and impressive battery life, which contribute to its excellent overall performance. Many also appreciate its lightweight and cordless design, along with useful attachments and quieter operation. However, a few customers have raised concerns about the price, occasional issues with the dust bin, and a tendency for clogging.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction power
Versatile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Vacuum! Very versatile and good power suction.
I would recommend this to a friend Bison Vacumn
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worrh the price ! Its handy for a small area you need to vacumn but not worth the price
No, I would not recommend this to a friendWorth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have never owned a dyson they are worth it for considering the price tag
I would recommend this to a friendSecond Dyson vacuum - moving on
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum when it works. Have owned less than a year and already the trigger button has stopped functioning properly. The button intermittently and frequently just stops working. I have taken the vacuum apart to make sure there are no clogs anywhere, and everything is completely free and clear. Also, the canister is not an ideal design when it needs to be emptied. You need to somewhere work your fingers to grab whatever debris dosen't freely fall out.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for your feedback and for sharing your experience with our vacuum. We sincerely apologize for the inconvenience you’ve encountered with the trigger button and the canister design. We understand how frustrating it can be when a product doesn’t function as expected. Please contact our customer service team at askdysonUS@dyson.com so we can assist you in resolving the issue with the trigger button. We are committed to ensuring that you have a fully functional product. Regarding the canister design, we appreciate your input and will pass your comments on to our product development team for future improvements. Thank you for bringing these matters to our attention. We value your feedback and are here to help.
It’s okay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it does come with many parts the hard part is putting it away if you don’t already have the space. The suction power isn’t so strong either, even at full charge.
I would recommend this to a friendFernanda
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum very good on bare floors, but rugs it is not easy to vacuum
I would recommend this to a friendBest for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great product for the price and a little heavy.
I would recommend this to a friendPoor accountability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I odred this way before Xmas, got a notification that it was ready for pick up, when I arrived it was not there, came back the next week after being notified again and it was not in the store according to the front checkout, they finally found it
I would recommend this to a friendCordless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the 3 different speeds that it’s equipped with!
I would recommend this to a friendGood Thing I got it for $250 off...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, the hype isn't real. After passing on the last 2 black friday deals, they fianlly got me this year. I honestly like my $80 plug in bissel just as much. Suction is subpar. The vacuum is quite heavy. Battery life is rather disappointing.
No, I would not recommend this to a friendGood but not great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the size and how it works but it clogs up constantly on hair !!!!! definitely not a vacuum for pet hair so don't waste your money!
No, I would not recommend this to a friendNever got my item or refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My item was shipped to different address and it’s almost a month I never got my item or refund! Sense i ordered item on line there is no one in the store wanted to help ! I did speak with general manager Jonco in Skokie store and he was very nice trying to understand why this is happened! So he told me that I’m going to get my refund in 10 business day! I was yesterday in the same store manager Mark was looking at me like I’m crazy lady doing something wrong, maybe because English is not my first language! I don’t recommend anyone order from BestBuy on line , ones your item is sent to different address you are going to lose your money or never got replacement! I’m very sorry because I really trusted BestBuy! Also all my friends bought items in the store and they are very happy with service but ordering on line is nightmare!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with the Dyson V11 Cordless Vacuum. We are deeply sorry to hear about the issues you faced with your online order and the subsequent challenges in receiving assistance. We understand how frustrating it must be to have your item shipped to the wrong address and to experience delays in receiving your refund. We would like to offer our assistance in addressing this issue and finding a solution that better suits your needs. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
- Cons mentioned:Price
Good Vacuum but buy from someone else
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, but I feel like I got scammed by Best Buy. Price dropped by $120 one week after I purchased.
I would recommend this to a friend - Pros mentioned:Suction power
Had to return, great vacuum when working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great design and power. Works incredible while functioning. Had to return this within 24 hours of purchase due to failure to turn on. I’ve heard that this issue is common.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.average vacum power but wished it last longer and had other features for dog hair pick up
I would recommend this to a friendMr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't deliver it to me and I don't know what is going on in Best Buy. I'm Best Buy and total tech customer for a long time.
No, I would not recommend this to a friendCould be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a slight downgrade from my V10. The suction power does not feel as strong as my previous model.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your V11™ machine. We would value the opportunity to provide some tips for optimal performance and to ensure that your unit is performing as designed.
Please feel free to email us at askdysonUS@dyson.com as we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer
Good.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Not impressed for the price. Waste of money when I could have bought a drone for the same price.
No, I would not recommend this to a friendDyson v11
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would have more power for longer than 15 min other than that it’s a good vacuum
I would recommend this to a friend
Didn’t work well
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The vacuum was OK, it definitely needs more suction power to it! it was my first time buying a Dyson. The vacuum would always get clogged in the tube when vacuuming. For that reason I returned it. It was a hassle to keep stopping and unclogging it.
No, I would not recommend this to a friend