Customer Ratings & Reviews
- Model:
- 448712-01
- SKU:
- 11689550
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
to a friend
The most PERFECT Vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already tell everyone they need a dyson and this one is perfect. It was a great price point and helps me keeps my floors clean. I have two dogs and this dyson is a life saver!
I would recommend this to a friendDyson V11
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very impressed With this cacuum. Has great suction but is a bit heavy in the arm and plastic bin that accumulates debris fils up quickly and releasing it is not easy. Always feels like you are going to break the release. Woukd not buy again
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Perfect vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum!!! It’s great not fighting a cord while I vacuum the house!! This V11 has enough charge for me to vacuum the whole house! I’m done before it runs out of its charge!! Best vacuum ever!!!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hi Mary, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
Disappointing and Unresponsive Customer Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My recent experience with Best Buy's customer service has been nothing short of abysmal. Over the course of this ordeal, I've spent a staggering 182 minutes on the phone, only to be left without any resolution to my issue. The most frustrating aspect of this experience has been the consistent lack of follow-through from their support team. On three separate occasions, I was promised callbacks, and not once did I receive one. Additionally, I was assured twice that I would receive email resolutions, yet my inbox remains empty of any communication from Best Buy. This pattern of broken promises and lack of accountability is not only unprofessional but also deeply disrespectful to customers who rely on their services. The amount of time I've wasted trying to resolve my issue, coupled with the emotional toll of repeatedly being let down, has severely damaged my trust in Best Buy as a company. At this point, I'm seriously reconsidering whether or not to ever shop with Best Buy again unless this situation is resolved promptly and satisfactorily. This experience has demonstrated a clear disregard for customer time and satisfaction, which are crucial factors in my decision of where to take my business. I sincerely hope that Best Buy takes this feedback seriously and makes significant improvements to their customer service processes. Until then, I cannot in good conscience recommend their services to anyone seeking reliable customer support.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Stiiv, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson V11 Plus Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
DO NO BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst vacuum cleaner I have ever purchased. You must have it on boost for there to be any power and you'll get about 7 minutes of run time out of a full charge. It won't pick up everything and you'll need to hold the button the whole time which is uncomfortable. There's no light either so you can't see what's on the floor if it's dark. No clue why this product works so poorly and I'll probably throw it in the garbage. Going back to Bissell -- you don't have to hold the button, there's a headlight, and it's super powerful. You lost a customer, Dyson. This thing sucks (but not the way it's supposed to). Maneuverability is awful. I just bought it in December. Worked okay for the first few weeks and has been degrading in performance every single day since. Never again.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing us with your honest feedback. We are truly sorry to hear that your experience with the vacuum cleaner has been unsatisfactory and that it has not met your expectations. We understand how frustrating it must be to deal with issues such as the short battery life, lack of a light, and overall performance.
Your experience is not reflective of the quality we aim to provide, and we apologize for any disappointment this has caused.
We value your feedback and will take it into consideration for future product improvements. We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Great help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Very efficient and help a lot of in the housekeeping in our home.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Gustavo, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
They got me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using the dyson, I can never go back to any other vacuum. I am obsessed, I have a golden retriever and this keeps up. That should be enough to convince anyone to buy one.
I would recommend this to a friendDyson cordless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for the Services and information hacen on my new vacum love it
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Lightweight Vacuum - great for stairs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving my Dyson V11 Plus Cordless Vacuum as it is great for vacuuming stairs due to the light weight. My Dyson Ball is still superior, but this is convenient and light.
I would recommend this to a friendWorth the cash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 3rd Dyson, I always get the protection plan bc of how much I use it. Pricey but would and will buy again
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Modey, thank you for providing your great feedback! We are delighted to hear that your Dyson V11 Plus Cordless Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
V11 vs V15
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spend more cash and get the V15 you will be so much more happy i promise! This v11 head is bulky, not the best on hardwood. Great on carpet. I personally love the v15 bc it’s light up head swivels at ease - less bulky than the v11, easier to maneuver on stairs etc.
No, I would not recommend this to a friendMuch better than the knock off version i returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its amazing!!! I wish i came with a hangar for all the attachments. The Amazon hangar works fine though and is cheap enough. Still, 5 stars!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Gene, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. If you have any further questions or concerns, please don't hesitate to reach out to us at askdysonUS@dyson.com. Wishing you great health and joy! Best regards,
Dyson Customer Care
Sucks, in a good way.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had a light… but the sucking power is worth it.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Savannah, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
AMAZINGGG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this vaccumm! It's small but mighy and just overall a great purchase, it picks up everything my other vaccumm would miss. very happy I scored this on Black Friday :)
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Daija, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
Best Purchase Made in a Long Time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes me only 15 minutes to take care of the floors and is so easy to store and use! Bought both of my children each one of these and they love it too.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Ticky, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Great Vac!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little heavier than I thought, but glides very easily. Easy to install the mount
I would recommend this to a friend“Rosie” Dyson V11 Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently I bought my super efficient (Rosie) Dyson V11 Plus for my own and today I am buying another one for my son like a Christmas gift definitely is one of the Best !!!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Lucy, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
Mother’s Day gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100/100 this product was very useful and a great Mother’s Day gift
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Best Vacuum ever!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing vacuum! It is very easy to set up and works perfectly with our two bedroom apartment (hardwood floors). Works great in my truck too.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Caritos, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
Small but amazing vacuum cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! I have larger Dyson vacuum for my home and purchased small one for condo because of limited storage. It cleans just as well as the larger one!
I would recommend this to a friend