Customer Ratings & Reviews
- Model:
- 448712-01
- SKU:
- 11689550
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
to a friend
Horrible Dyson customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After fully charging the Dyson V11, it was amazing , picking up dirt and hair our corded vacuum missed. Unfortunately, the lcd screen stopped working, and all attempts at resetting the issue were unsuccessful. I tried calling Dyson direct, but was told since I didn’t purchase direct from them, I was out of luck, had to go to Best Buy where I purchased it. Returned for a Shark cordless, and have had zero issues, and awesome results!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. However, do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Amazing product and well worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about two years ago, so there's plenty of experience to back up my review. This was a great purchase! While the boost mode only allows about 15 minutes of runtime on carpeting, the amount of dirt it gets out is amazing: First ran the vacuum on moderate setting over an area rug that my dog is on all the time and was impressed with how clean the carpet turned out. Then I did another pass on boost mode and couldn't believe the amount of invisible dirt/dust it sucked up. Dark areas on light carpeting along the baseboards? Use the wand tool and watch how much dirt is it taken out. Runtime on moderate and eco will be much longer. We have a four-bedroom, two-story house with mostly hardwood floors (three bedrooms carpeted, three area rugs) and this stick vacuum can do the entire house on one charge. It's light-weight and easy to use on stairs or maneuver under furniture, as the vacuum head has great swivel. Because of its compact nature and various attachments, the vacuum also is great for cleaning your car. Additionally, you can completely take apart the collection canister to fully clean it. Yes, the canister is on the smaller side and needs to be emptied regularly when vacuuming our house (no surprise with a dog), but that's a minor trade-off when I consider its powerful suction / cleaning ability and the fact that I wanted a lightweight vacuum. Two years out and I'm still so happy with my purchase. I would buy it again in an instant .... but I know that my Dyson products last for years. ;-)
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Geralyn, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
Horrible!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy from Bestbuy! They don't deliver and keep your money.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Dyson V11 not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute worst Dyson I have ever owned and I have purchased 5 of them. This is the second stick vacuum. I had the Dyson V8 , still have it and it works way better than this one. Had this one 8 months and needs to go in for repair.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this experience must have been for you, and we are genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience. Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Worst TV Ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally hate LG TV. It's navigation is awful. It's operating system is awful. The way it operates is awful. The picture is not as sharp as you would think it could be. I HATE the TV. I would like to return it, but it is attached to my wall and I'm not sure if I could trade it after three months.
No, I would not recommend this to a friendPoor shipping management
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered to wrong address and had to go through a lot and many emails to find the equipment
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
vacum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy it is top heavy and can not stand up to a shark, overpriced and over rated
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to us on askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Limited battery lifespan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery stopped working less than a year after purchase. Emptying the canister is very difficult.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this issue must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
We would like to look further into this for you, and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Battery has low life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t hold a charge. When fully charged poor suction. Takes hours to recharge.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, Hope you are doing well! thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson V11 Plus Cordless Vacuum. We recognize that this experience has not been up to your expectations, and we apologize for the situation you have encountered. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. Rest assured, we are here for you and will do our best to assist you with the best possible solution. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has no suction power! I’m 5’10 and a ick is way too tall. No adjustable. So, not comfortable to use.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback with us. We are sorry to learn about the difficulties you've encountered with the machine.
Your satisfaction is important to us, and we want to ensure you have the best possible experience with our products. We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Not at all happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn’t even been 3 weeks since I bought it and im having issues
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Mandy, Hope you are doing well! thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson V11 Plus Cordless Vacuum. We recognize that this experience has not been up to your expectations, and we apologize for the situation you have encountered. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. Rest assured, we are here for you and will do our best to assist you with the best possible solution. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Don't buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually not that great just Buy a normal cheap vacum
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback about the Dyson V11 Plus Cordless Vacuum. We are sorry to hear that the product did not meet your expectations. We understand that every customer has unique needs and preferences, and we apologize for any disappointment you experienced. Your feedback is important to us, and we would like to learn more about your experience to see how we can assist you further. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Great Vacuum, Good battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not our first cordless vacuum but it is our first Dyson. Now I know why people rave about the Dyson brand. This vacuum is powerful with exceptional suction and the battery charge last longer than I expected. I definitely recommend this vacuum for anyone considering a cordless vacuum.
I would recommend this to a friend“Convenient and Powerful, But Could Use Longer Bat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the convenience of the cordless feature—it’s so easy to move around without being tethered to an outlet. The suction power on the max setting is impressive, but I wish the battery lasted longer in this mode. Overall, it does a great job cleaning, and the included accessories are a thoughtful and useful addition.
I would recommend this to a friendEverything I expected!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine, it works great and the battery last long enough to accomplish my vacuuming goals.
I would recommend this to a friendDyson v11
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great we love it suction is good and battery life seems to be great
I would recommend this to a friendAnother winning Dyson design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Dyson has been a workhorse at our primary residence. Downsizing to a townhouse with multiple levels led us to the portability of this model. Well done.
I would recommend this to a friendTrinity Lutheran church
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for our church, not to heavy to carry from floor to floor .
I would recommend this to a friendAmazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well never go wrong with this, always happy to use it around the home.
I would recommend this to a friendGood vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got it today and I’m in love — it’s amazing! It cleaned our carpet really well, the carpets look like new lol.
I would recommend this to a friend