Customer Ratings & Reviews
- Model:
- 448712-01
- SKU:
- 12475382
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
to a friend
Customer service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased item through Best Buy. Item was damaged so I reached out to the company directly. Extremely helpful customer service. Would buy another just for the customer service
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience! We are truly sorry for the inconvenience caused by the damaged item but are thrilled to hear that our customer service team could assist you effectively. Your kind words mean a lot to us, and we are so glad we could turn things around for you. We look forward to serving you again in the future!" Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
all dysons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we already own a dyson animal hair AC powered vacuum and love it!.. so the cordless was a no brainer and its even better. i really like the way the brush does not accumulate long hair strands
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. If you have any further questions or concerns, please don't hesitate to reach out to us at askdysonUS@dyson.com. Wishing you great health and joy! Best regards,
Dyson Customer Care
Nice Vacuum Cleaner!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans pretty well. Power kinds drops after using it for few months. Also, you have to use high speed to pickup small particles of trash!!
I would recommend this to a friendNow you see it, now you don’t.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum effectively accomplishes its purpose. The repetitive motion of using a broomstick became tedious. With a single swipe over a messy area, the dirt vanishes before one’s eyes, eliminating the need for manual effort.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Carlos, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes when pulling the vacuum towards me it doesn’t pick up things off the ground, only during pushing. Other than that I think it’s great! It even tells you when you need to clean the filter.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support
great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. Don't like the trigger for the on switch but that is solved with a $10 part on amazon. It's been a long time coming to get another Dyson vacuum. Might try out the mop vac when I have the money to get it.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Christopher, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your DysonV11 Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
DO NO BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst vacuum cleaner I have ever purchased. You must have it on boost for there to be any power and you'll get about 7 minutes of run time out of a full charge. It won't pick up everything and you'll need to hold the button the whole time which is uncomfortable. There's no light either so you can't see what's on the floor if it's dark. No clue why this product works so poorly and I'll probably throw it in the garbage. Going back to Bissell -- you don't have to hold the button, there's a headlight, and it's super powerful. You lost a customer, Dyson. This thing sucks (but not the way it's supposed to). Maneuverability is awful. I just bought it in December. Worked okay for the first few weeks and has been degrading in performance every single day since. Never again.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing us with your honest feedback. We are truly sorry to hear that your experience with the vacuum cleaner has been unsatisfactory and that it has not met your expectations. We understand how frustrating it must be to deal with issues such as the short battery life, lack of a light, and overall performance.
Your experience is not reflective of the quality we aim to provide, and we apologize for any disappointment this has caused.
We value your feedback and will take it into consideration for future product improvements. We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Perfect vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum!!! It’s great not fighting a cord while I vacuum the house!! This V11 has enough charge for me to vacuum the whole house! I’m done before it runs out of its charge!! Best vacuum ever!!!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hi Mary, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
The most PERFECT Vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already tell everyone they need a dyson and this one is perfect. It was a great price point and helps me keeps my floors clean. I have two dogs and this dyson is a life saver!
I would recommend this to a friendDyson cordless vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome vacuum don't know why I never purchased it before don't have to worry about chords just have the vacuum charge with all the attachments and detachable awesome vacuum to have four house
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Fernando, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
Dyson V11
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very impressed With this cacuum. Has great suction but is a bit heavy in the arm and plastic bin that accumulates debris fils up quickly and releasing it is not easy. Always feels like you are going to break the release. Woukd not buy again
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Disappointing and Unresponsive Customer Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My recent experience with Best Buy's customer service has been nothing short of abysmal. Over the course of this ordeal, I've spent a staggering 182 minutes on the phone, only to be left without any resolution to my issue. The most frustrating aspect of this experience has been the consistent lack of follow-through from their support team. On three separate occasions, I was promised callbacks, and not once did I receive one. Additionally, I was assured twice that I would receive email resolutions, yet my inbox remains empty of any communication from Best Buy. This pattern of broken promises and lack of accountability is not only unprofessional but also deeply disrespectful to customers who rely on their services. The amount of time I've wasted trying to resolve my issue, coupled with the emotional toll of repeatedly being let down, has severely damaged my trust in Best Buy as a company. At this point, I'm seriously reconsidering whether or not to ever shop with Best Buy again unless this situation is resolved promptly and satisfactorily. This experience has demonstrated a clear disregard for customer time and satisfaction, which are crucial factors in my decision of where to take my business. I sincerely hope that Best Buy takes this feedback seriously and makes significant improvements to their customer service processes. Until then, I cannot in good conscience recommend their services to anyone seeking reliable customer support.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Stiiv, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson V11 Plus Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
They got me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using the dyson, I can never go back to any other vacuum. I am obsessed, I have a golden retriever and this keeps up. That should be enough to convince anyone to buy one.
I would recommend this to a friendSucks, in a good way.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had a light… but the sucking power is worth it.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Savannah, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
Happy Wife!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vac! My wife loves it and it makes her cleaning faster and better!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Good but not the best from Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product but not the best performance you can expect from Dyson
I would recommend this to a friendAMAZINGGG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this vaccumm! It's small but mighy and just overall a great purchase, it picks up everything my other vaccumm would miss. very happy I scored this on Black Friday :)
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Daija, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
Much better than the knock off version i returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its amazing!!! I wish i came with a hangar for all the attachments. The Amazon hangar works fine though and is cheap enough. Still, 5 stars!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Gene, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. If you have any further questions or concerns, please don't hesitate to reach out to us at askdysonUS@dyson.com. Wishing you great health and joy! Best regards,
Dyson Customer Care
I recommend it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model’s great. I’ve always had a dyson and enjoy their products. It is heavier than my previous one though
I would recommend this to a friend“Rosie” Dyson V11 Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently I bought my super efficient (Rosie) Dyson V11 Plus for my own and today I am buying another one for my son like a Christmas gift definitely is one of the Best !!!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Lucy, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V11 Plus Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!