Customer Ratings & Reviews

I’ve had this for about a year now and let me tell ya, this is by far the best vacuum I have EVER used. I will never be buying another brand. Although it was quite in investment I wouldn’t take it back. I remember when I was researching which one to get I wanted info like this so my house is 2000 sqft, and I have two cats. Although I do have to empty it a few times while doing my weekly cleaning this is absolutely perfect for our house. It has a great battery life and the amount of hair and dirt it gets out of my carpet every week shocks me every single time. Pictured before and after I vacuumed. Additionally, it is great for pretty much everything. Vacuuming stairs, couches, vehicles, dusting? Literally everything the attachments are a lifesaver. It has everything you never knew you needed. The only inconvenience is finding a place to store all of the attachments, I ended up ordering a stand off of Amazon and it works great!

Packaging is amazing, setup was super easy, it is a beautifully and well crafted machine! As everyone mentions, the motor is incredible! It has a lot of suction power and the fact that the vacuum is cordless is a plus, plus! I read a complaint regarding the disposal canister and I can’t say I agree. The system emptied my trash flawlessly and I did not have to touch the trash at all. You are also able to take it apart and clean the unit entirely. Despite all the amazing things there are 1-2 BUTS or cons if you will... 1) after a while of vacuuming, my hand and wrist got super tired. This is because the unit puts a lot of pressure on your trigger finger. You constantly have to be applying pressure for the machine to function. I wish they had devised a button where the vacuum stays on and then you can also use the trigger option when you want. 2) since you are maneuvering the machine with the same hand that you are applying pressure to the trigger it does get heavy after a while. At times I had to stop, take a small break and then continue. I also changed hands from time to time. Otherwise I love the machine but those 2 cons above don’t allow me to award the full 5 stars it potentially deserves. I gifted another one of these to my 70 yo mother and I am wondering if she will have issues with her hand - she has already had carpal tunnel surgery.

The fact alone that I don’t have to unwrap a thousand foot cord just to vac up small debris or pet hair when I see it, I thought I’d sacrifice power for convenience, but the reviews were good. This thing is a monster. Absolutely blows away my previous Dyson animal canister vac. I find myself vacuuming daily just because it’s so fun to use. I thought the battery life might become an issue since it drops from 100% to 60% quickly within 5-7 minutes, but it never loses suction and to be honest I don’t need much more than 10 minutes vac time anyway since I’m vacuuming almost daily now. It conveniently fits on its charger cradle in a very tight spot that keeps it out of view for the most part. The emptying procedure is easy and mess-free. There’s no dust escaping the seals and I can tell allergens will be trapped in rather than spread around. I’d give it 10 stars if I could.

Best vacuum cleaner hands down ! This the second Dyson vacuum I bought , I bought my mom one like 5 years ago and it still works today! Picks up dirt and anything you throw at it !

My wife loves her new vacuum! It's very light weight. And the best thing is that is cord less. She used it every day on the Eco mode and vacuum the entire house in 30 min. Our best purchase ever, a little over priced but worth every penny

It’s very good to get into hard to reach places, but the battery life is not that good

Moving up from the V8 to this model is amazing! The suction is great, the battery lasts so long on Eco, and the auto function to switch between carpet and hardwood is flawless.

I love how easy it is to get this vacuum around, which makes it nice to go up and down stairs. It is light and easy to empty and clean, the rotating head is awesome to getting under and around things also. The only thing I would say would make it better is if you didn’t have to hold in the lever for it to go. Otherwise all of settings are fabulous, the different heads allow for furniture cleanings to get out hair from textured fabrics and my daughter even loves to help clean with it. I look forward to more dyson products in my home.

Amazing product! Still using with no issues till this day!

Loved the vacuum alittle pricy but when you think about it its bagless and it's really powerful! Cleans more then my old V8 one we had before love this thing!

Omg im so in love with my Dyson v11 its super nice and the power is still awesome and the canisters are bigger now and the heads are big also kind of hard to vacuum in bathrooms by the toilet area but still very happy

I am impressed, and trust me that is not easily done. Packaging is nice and well organized, honestly I have no idea how did they fit all those parts and extensions in that box. Device it's very powerful and very convenient to use. I am very impressed because I tried to use this device after cleaning up part of my house with another brand before testing this vacuum. That part of the house was supposed to be clean and after I used this device in same "previously cleaned area" waste bin was full of tiny unhealthy dust. I could not believe it. Vacuum comes with many attachment which are very helpful when switching configuration for home and car use or furniture and upholstery. If your home has stairs like mine does this vacuum is really must have and will make everything easier for you. No more caring of heavy vacuums on the stairs or fights with strangled power cords, because this device is very light and easy to be moved or carried around. Vacuum has 3 modes: Economy, Auto and Boost. Auto mode which is recommended will automatically adjust suction power between surfaces you are cleaning, Economy (ECO) will run longer on same steady power and Boost will run in full power intensive cleaning mode which has the shortest run time. All 3 mode will come with estimated battery run time displayed but in my experience vacuum has worked for little longer than estimated on display (this should calibrated itself with use). This vacuum is pretty quiet especially considering provided suction power. Emptying bin is new and fun feature, simply point your vacuum into trash bin and press red release tray - this will shoot the trash or dust out without any physical contact with it. Device comes with very nice "slide in" wall mountable holder, and it serve as charging base - cord just it must be manually plugged after placement of holder - that is only part that which could be better. Pros: Mobile Easy to use Cordless Very powerful suction Quiet Light Cons: Does not have any

So easy to use the kids will actually vacuum. Mounts on wall charger and only takes seconds to remove and start vacuuming.

I did not even think how traditional corded vacuum is restricted to the range of it's cord. I previously had to re-plug my upright vaccum about 6 times when cleaning. This portable Dyson vacuum is a great cord free solution! It does come with a plenty of power, 2 electrically powered brushes (10" wide and 6" wide), 2' extension and 4 passive attachments - 3 brushes of different sizes and one narrow attachment. Vacuum has 3 power settings - ECO, Auto or Medium and High. Auto mode is changing the power dynamically depending on what surface you use vacuum on saving battery life. I was able to clean my whole 2600 sq ft house with mostly carpeted floors on a single charge. Total cleaning time was about 30 minutes (Including moving the furniture and I had to empty the dust container once in the middle), total vacuum run time on the battery was around 25 minutes. I still had about 3 minutes left on the battery after I was completely done. Vacuum has a little display on the back which does show estimated battery run time left, value is a little pessimistic though, real run time was about 5 minutes longer than display predicted. Recharging the vacuum is easy, included power adapter and wall mounting bracket allow for easy vacuum storage and charging. Full charge takes about 4 hours. Dust bin is quick to empty by just holding it above the trash can and releasing the latches. Would I recommend this vacuum for the day to day cleaning? Absolutely! It's so nice to be able to move around freely. It does however has narrower brush (my upright vacuum has 14" powered brush) which means more back and forth movement is needed to cover the same floor space, additionally you do need to hold the whole vacuum weight in your hands while cleaning, opposed to the upright vacuum that just rides on the floor. Ability to hold 2 more attachments on the vacuum itself means that you don't have to run looking for the furniture brush while cleaning around. Overall - I highly recommend it, it's a great helper in any cleaning job at home and in your car.

We’ve had it for almost 2 years now and it works great. There are some problems but their customer service is the best and they replace parts as needed.

DYSON V11 Torque drive Cordless Vacuum This is a cordless upright vacuum with a plethora of accessories. The upright portion fails in 1 aspect, there are no detents for it to remain upright if you just want to stop and move something. You have to balance it very carefully and hope it doesn’t fall over. It has 3 power setting, Boost (high), Medium (auto), and Economy (low). The vacuum head has a color LCD screen telling you what your settings are and if the filter needs cleaning or the debris cup needs emptying. It also gives you an estimate of run time in the current setting. This run time changes as you move from one floor type to another. A single charge of the battery is sufficient to clean a 1500 square foot house with a combination of wood and carpet floors. On Boost the vacuum head will develop 6 in Hg vacuum before it stops automatically and tells to empty the debris bin. On Med it only develops 2 in Hg vacuum, which is still enough to do a through job of cleaning standard floors. On ECO the vacuum drops to 1 in Hg vacuum, this is similar to a dust buster. With the addition of one of the brushes and on ECO it will run an hour, far longer than any battery-operated dust buster will. Make no mistake, dust busters have a solid spot in the cleaning market, this is a better version of one. It fits the hand well and the trigger is easy to pull. The function button and the LCD screen are always in clear view. It comes with an automated charger/charging rack. The charging system is intelligent and only charges the battery when it needs to. If you use the vacuum for just a minute or 2, it will check the battery level and not charge the battery. This is nice to see that it is keeping the battery life in check and not over charging. When using the charging rack it is almost a must to remove the long tube and floor beater brush because they will hang 7 ½” away from the wall. However the charging rack has 2 places to attach accessories, I used 1 for the long tube and large floor beater brush and the other for one of the standard brush accessories. The long tube has a holder on it for 2 other accessories, you can pick the ones you use most. The large beater brush for floor cleaner is powered and has a 9” active beater brush opening. Included is also a small beater brush for cars and upholstery. It is also powered and has a 4 ¾” opening. It does a great job dealing with pet hair and car carpets. The one accessory they do not seem to offer is a hose attachment. Like your normal vacuums have a hose to maneuver into cracks and what not, this unit must be maneuvered into that position. When using any of the accessories they are locked in place and do not turn in the vacuum head. This is very close to being unacceptable for the crevice tool. This is the one place that Dyson dropped the ball on this. Being able to rotate accessorie attachments, like the crevice tool, are a must for some areas. The cleaning of the debris bin is something you should practice before you need to do it. It kind of does nothing and then all at one time opens and throws what you have just picked up all over the place. Once I figured out that opening the debris bin can be done slowly, it was more controlled. Dyson shows the debris bin head completely enclosed in a trash bag, we all know that’s not going to happen. You will take it over to the closest trash can and empty it. With this said, practice before you really need to do it. It can be done in a controlled manner, don’t just push the handle all the way down. Push it with just enough force to disengage it from the vacuum head, it doesn’t open the debris door until it gets to the bottom. When it does open the door, it does it with force to ensure most all of the debris is removed. Practice this a few times and you’ll have a good understanding of what happens when and how to control it. I believe this cordless vacuum could replace your normal every day corded vacuum. It develops the same amount of vacuum a corded one does and is so much easier to deal with. I’ll just keep my corded one in the back of the closet for when I need a crevice tool on a hose. I did see many accessory kits for Dyson on line, and a hose is included in many of them. In time I may just buy one of those kits.

What a great decision I made this year to purchase Dyson. It is what I needed and it works great.

Best friend in kitchen area.wife loves it. I love it

This is my first cordless vacuum and the euphoria of being unentangled reminds me of the first time I put on bluetooth headphones. You can concentrate on the vacuuming chore in front of you without having to worry about how you twist, turn, push and pull the handle…well, at least for 40 to 60 minutes. Unless you have a small space or are ok cleaning in spurts, this is unlikely to be the only vacuum you'll need. That said, what it does, it does excellently. My first box had a brushroll that was stuck to one end and would not rotate, nor could it be extracted. Like Apple, Bose and other premium brands, Dyson’s support is excellent and quickly got me a replacement. From there, I read the spartan instructions and started vacuuming. PROs • Lots of attachments! See image for the 6 attachments that are included. • Attachments are easy to latch on and off the vacuum. There’s no twisting, jostling or trying to keep the attachment attached. It’s a quick and secure red snap. • The main brushroll does not need to be switched between carpet and hard floors. The vacuum intelligently adjusts the suction power when moving across different surfaces, though you can manually set the suction power as well. • The info display gives you a countdown of battery time remaining on the current surface. If you run the vacuum off carpeting to a hard floor, the remaining time increases since it takes less energy on hard floors. • Suction power is excellent and rivals corded vacuums. Power adjust automatically but can be set manually from three levels: eco, mid, and boost. Using auto on thick carpeting yields about 40 minutes of battery life; on had floors this increases to 60 minutes. • Can be used in handheld mode which is fantastic for stairs because of the cordless design combined with powerful suction. And no hoses that get in the way either. • Hard to describe, but the noise it makes isn’t grating like a typical vacuum…kind of like a jet engine sound. It’s also not as loud I would’ve thought. Using this doesn’t stress you out acoustically. • Slim and maneuverable design makes it easy to get under furniture. CONs • Instructions and documentation consist mostly of simple diagrams. Though I don’t need a detailed tome, a little more description would be nice. For example, recommendations on which attachments to use when, or a troubleshooting guide. • Power plug is a huge block that can make it difficult to share the wall outlet. This must be a Dyson design signature as other Dyson appliances have similar clunky plugs. • Premium price, though offset with a 2-year warranty and excellent tech support. • On/off switch is an easy to pull trigger. In fact, it’s too easy and you'll find yourself triggering the vacuum on when you don’t mean to. Though the trigger is handy, I often found myself wanting a real on/off switch not only to prevent accidental turn-ons, but also so I don’t have hold the trigger to keep the machine on. • Vacuum does not come with an expanding hose attachment. When trying to vacuum some hard to reach areas, an expandable hose would be easier. • There are six attachments. While you’re using one, two can be clipped to the main tube, and two others can be stored on the wall mount. But the last one has no place to attach when not in use. If you have a corded vacuum that you’re happy with, this will not replace it due its limited battery and bin capacity. But it makes an excellent addition for use on stairs, under furniture, or for cleaning less than the whole house. I would not hesitate recommending this vacuum.

This is a full-featured, high-end cordless vacuum. Like most Dyson products (I own several) it seems very well engineered and has a thoughtful, user-friendly design. If you have read any of my reviews you know that I place importance on the packaging for its ecological consideration. The designer was a genius and was able to get all pieces (more about those below) in a cardboard box with a dozen smaller cardboard organizers and spacers. The vacuum is well protected for shipping and I was able to put virtually all of the packaging in the recycling bin. A big deal? Not for some, but for others who want to avoid Styrofoam and other non-recyclables, Dyson made a good choice. As usual for Dyson, the instructions for assembly of the vac and the docking station were almost exclusively in pictograms. (The box includes a brief, multi-lingual instruction for mounting the Docking Station, a larger Operating Manual, and a small illustrated “What you need to know” [their capitalization]). The concise Docking Station instructions were in about 40 different languages. Note: If you currently own an earlier Dyson cordless vac do NOT assume it will fit where the older docking station did. Measure carefully and allow for the increased depth of the new vac: 10”. Mounting the Docking Station took about 5 minutes and should not be a challenge for anyone with minimal DIY skills. The Operating Manual (in English and Spanish) is much more informative with color illustrations and highly readable text. It illustrates how to mount and store the power handle (motor) plus the seven attachments that give this vac nearly unlimited versatility. One interesting and useful feature is located at the rear of the power handle: a color display button that gives options for language, battery condition, alerts (blockages, etc.), vac status (Auto, Eco, Boost) and more. It is activated by a simple push, a long-standing Dyson convention. (See photo.) The various parts and attachments include a large floor unit, an extension tube, a crevice tool, and three varied furniture or countertop brushes. Two tools store in the Docking Station and two attach to the extension tube. They all snap together easily, firmly and solidly. The handle/power unit is reasonably comfortable (see comment below) and the updated dirt ejection function is a huge improvement over earlier models as it actually “pushes” the debris out and does not depend solely on gravity. How does it work as a vacuum? Wonderfully in most conditions that I tested. The Auto function adapts quickly from solid flooring to carpet without user action. I have a constantly-shedding golden retriever, so I used an older upright Dyson Animal vac and cleared an area, getting a lot of hair. I then went over the same space with the V11 and it picked up even more hair missed by the upright. It is a very powerful (for a cordless) vacuum and was able to suck up debris easily in almost all conditions, especially if I switched tools and chose the one most appropriate to the task. There are only two minor “negatives” in my opinion, both having to do with the size of the power unit. As mentioned, it is large and protrudes 10” from the wall when mounted. Second, the size and weight of the handle will limit overhead use to those with strong arms, wrists, and hands. It weighs almost 5 pounds without any attachments. As for size, see the photo comparing it to my old V6 model. In sum, an excellent product for those who need a powerful, multi-function cordless vac.