Customer Ratings & Reviews

Great product customer service excellent. Ran into an issue where auto power surge was not coming on when switch surface types. Call Dyson CS explained problem and they sent new vacuum head out with in 2 days no questions asked!

Works great on multiple surfaces and much easier to empty the bin with the new design.

Good product. Works well. Had a previous model that broke. Went with newer model.

I’ve owned 3 Dyson vacuums. This is far the best one. New technology, new design. What I like the best is the fact I dont have to switch the cleaners. The vacuum automatically knows when is bare floor or carpet. Also the LCD screen helps. Great vacuum.

Not great for pet hair. Cannister fills in 2 minutes or less and stops until you empty the cannister. Pet hair can also clog tube where it connects to cannister so it doesn't even make it to the cannister. Very frustrating. Works ok on hard surfaces but doesn't pick up fur tufts without lifting up the device and it doesn't do well on edges.

My husband and I just love this. We have lots of marble flooring that gets leaves, dirt, etc. from the outside. Cleaning the floor is no longer a chore. Empty's easily. and let's you know the charge that is left. All and all awesome.

Be ready for a work out it’s really power full only downfall the battery don’t last long

The vacuum arrived in a timely manner an works great. I've purchased several Dayson products from Best Buy and have not been disappointed with any of the items purchased.

This is the 6th Dyson handheld we have purchased. Why do we keep purchasing - there aren't really a lot of other options and we keep hoping they will get better. If this unit is on the HIGH power setting the suction is great. The problem is - on the highest setting the battery only lasts 7 to 9 minutes. On the recommended medium setting the battery lasts much longer but the suction is not nearly as good - not even close. Don't even bother with the lowest setting - you might as well use a broom and dust pan. All our other Dyson handhelds already need new batteries (and we don't use them daily) and at the Dyson replacement cost of a battery - might as well purchase a new vacuum (which is why we have gone through so many). Dyson makes awesome plug in vacuums but the handhelds are not worth the price paid...not even close.

My wife loves this vacuum. She had the old Dyson that you had to pull around. This one is easy to use and battery powered. Also no bags to change out. I purchased it on sale during BB's Black Friday sale and save a lot of money.

Outstanding product ! This is my latest Dyson purchase and second vacum cleaner. Dyson customer service is unparalleled . Likewise their customer support is second to none!My Dyson vacuum is incredible in every way!

This is an exceptional vacuum. It is strong, light, versatile, and worth the money compared to a corded Dyson. The only issue I would have with the product is the battery life. I wish that you could use the vacuum longer on a full charge.

It is so light,easy to use and maneuver. With the variety of settings I am able to vacuum everywhere, even in my minivan. Sleek design is stylish and trendy. Space saver! Definite buy for any one whose tired of sweeping. It picks everything up.

Just a great vacuum cleaner, some complain about the price, I think it’s worth it, for it saves you time and effort, you don’t have move furniture goes right under your bed and most furniture! Thanks dyson for making my life simpler!

The cordless vacuum cleaner is excellent. The suction is very powerful, lasts a long time and easy to use. The attachments are easily exchangeable and easy to dump the dirt from the chamber housing. Highly recommended!

It doesn’t pick up crumbs, Christmas tree needles or diced items on the floor. When it does it ends up in another room. Sometime you have to go over and over to pick Up several times. I have issues changing the different accessories. The accessories don’t come off easy snd hard to change. When using the machine it shuts off on area rugs.

Used this vacuum daily and it works great. We also have a pet and the house we moved into had pets as well. This picks up dog hair really well from carpets. Definitely recommend to anyone looking for a cordless vacuum!

Finally have our first Dyson! This is the perfect vacuum for our home. We use it on two levels of our home across tile, wood and carpet. The auto setting senses the different floors and adjusts accordingly.

Purchased for a family member, and the vacuum has been well used since purchase - it is quality and makes spot cleaning much simpler than a regular vacuum

I'm a big fan of Dyson owning one of their original upright vacuums. I always had issues with other vacuums so one day I got fed up and got a Dyson. And after about 13 years of use it still works great. So with that said I've been wanting to try out one of these Dyson stick cordless vacuums I've heard so much about. I've been using the Dyson v11 to vacuum everything from blinds, carpet, tile, hardwood, cobwebs, furniture, car seats, and random other things around the house. Its so easy to snap on the different extensions as you move from one thing to another. With all the different extensions and modes this one device basically replaces every other vacuuming device I have (with the exception of my shop vac). I just leave it on eco and have no problem vacuuming my entire house on one charge. The auto feature works great and it always auto adjusts as you move from hard surfaces to carpet. The suction is strong even on its lowest battery saving mode. It picked up everything I threw at it. Due to the size of the bin you will have to empty it every time you vacuum but not a big deal as I typically do this anyway. Oh how nice it is to not have to plug in and worry about the cord running out of reach as you move around room to room. The wall mount is pretty cool too. You can mount it on the wall close to an outlet so when you drop the vacuum into the base it also plugs in and charges. Below is a list of pros and cons. Note I had to dig pretty deep to find any cons. Pros: Sleek looking Lighter than a upright Good build quality Cordless A lot quieter than any other I've ever used Comes with lots of extensions which are super easy to switch out Lcd screen that shows battery/time stats Has an auto, eco, med, and boot modes Great suction power on all settings Auto adjusts when moving over different surfaces Easy to empty bin Can go from upright to hand held mode in seconds Comes with a wall mounted docking station Filter that can be easily removed and cleaned Battery looks like it would be easy to replace down the road Cons: Have to hold power button in while using Battery could last a bit longer In the end this is a great update to a already great vacuum from a great company. Hands down best vacuum I have ever owned! I have finally found a replacement for my older upright Dyson which I never thought would happen.