Customer Ratings & Reviews
- Model:
- 371020-01
- |
- SKU:
- 6500292
Customer reviews
Rating 4.7 out of 5 stars with 1858 reviews
(1,858 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.8
Rating 4.8 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the powerful suction, ease of use, and long battery life as significant advantages of the V11 Torque Drive Cord-Free Vacuum. Many appreciate its lightweight design and the included attachments, making cleaning more efficient. While some find the price to be a drawback, the overall performance and cordless convenience are highly praised. A few users noted that the dustbin fills quickly and the trigger mechanism could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction
Rated 4 out of 5 stars
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, excellent suction, battery is 15 minutes on highest setting, and it is amazing for several years to use
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friend Rated 5 out of 5 stars
I like Dyson
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just when I thought Dyson couldn’t improve on the product they came out with the V11. I moved up from the V6. The laser light isn’t a gimmick, it works and works well. This is my fourth Dyson and I wouldn’t use any thing else. Have 2 fan/heaters, hair dryer and curling iron. Yes I like Dyson products
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
great vac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great portable vacuum. Quick charge, long lastiong
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friend Rated 5 out of 5 stars
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Older model that is comparable to the higher priced vacuums available. Sad they disconnected the torque version
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friend- Pros mentioned:Ease of use, SuctionCons mentioned:Trigger
Rated 2 out of 5 stars
Trigger issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First let me say this is an amazing vacuum. The suction is better than any other vac I’ve ever owned. It’s easy to use and makes cleaning quicker- so I can move on to better things. BUT! The trigger setup is not working. I got mine for Mother’s Day 2019. The trigger broke, leaving the unit w o power after one month. The store gave us a new one. Then a few months later. The same issue. We had to send it away to be cleaned. Now I’m on my 4th time sending the unit to be fixed. I’ve had to purchase a second vacuum ( not a Dyson) so I can clean while the unit is being cleaned. The issue is the trigger. They need to make an on off button and get rid of the trigger- and just fix the known issue. We spent 700 dollars on the unit then another large sum for the insurance. I’m extremely disappointed in this purchase and sincerely wish we hadn’t gone with a Dyson.
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Karen, this is Kelly with Dyson. We're happy to hear how pleased you've been, overall, with your V11 Torque Drive cord-free vacuum. We speak to our owners frequently and they tell us that cordless vacuums have changed the way they clean. We hear they clean more often, but in shorter bursts, spending less than 20 minutes per clean. It sounds unusual to hear that you've encountered so many issues with the trigger on your machine. We know that battery run time is a very important aspect of performance for our owners, so we developed a trigger that helps maximize the amount of time you can clean on one charge. We chose a light-touch trigger over an on/off switch to ensure that battery life is never wasted by letting the machine run when it's not in active use. We wouldn't, however, expect the issue you're having to occur. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Battery life, Suction
Rated 5 out of 5 stars
Excellent Portable Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my best purchases. It has a strong suction power and the battery last long. It is so convenient and efficient. I highly recommend it.
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friend Rated 5 out of 5 stars
Best vacuum ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I own a must have household appliances
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friend- Pros mentioned:Power, Weight
Rated 5 out of 5 stars
Great vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum!!! So light and easy to use. Great power
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You will not be sorry you bought this vaccum. $700 is a lot for a vaccum but it’s the best one you’ll ever own. I had just vacuumed with our Shark prior to purchasing this and I was shocked by how much extra dog hair this Dyson picked up. The floors truly feel clean. I vacuumed my entire house (2300 sq ft) without the battery dying. I also love the new design for emptying the canister. No need to reach inside and get your hands dirty.
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friend Rated 5 out of 5 stars
To far it’s good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like my new vacuum works well on pickup of dog hair
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friendRated 3 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum but had to replace all parts under warranty or extended warranty within 2 years. Parts have broke over time more than would expect. Vacuum suction has not been as great as other vacuums especially on hardwood floors.
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
No, I would not recommend this to a friendRated 5 out of 5 stars
Love Dyson!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have EVERY version of this vacuum since they came out! We have one in our vacation rental, our house and our garage. Works great on tile! Love that I can see battery level!
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friendRated 4 out of 5 stars
Still a Dyson fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked like a charm until it stopped charging. Never dropped or anything crazy. Not sure what happened but I did get some years out of it.
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friend- Pros mentioned:Battery life, Suction
Rated 3 out of 5 stars
Nice & convenient, good power.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and great suction. Battery life is good for non carpet & small hallways. Too heavy for a trigger on, off. I got a cramped up hand. Hello Dyson? You can buy transportation for the same price. Many are for less just as good.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for sharing your feedback on the Dyson V11™ Torque Drive cordless vacuum. We appreciate the feedback regarding the trigger as we do love to learn from our customers. We've taken this back to our engineering team. If you have any questions/concerns that we can help to address, please feel free to reach out to us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Rated 4 out of 5 stars
Great store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum cleaner I would recommend this to my kids.
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cordless vacuum! We can do our whole house - upstairs and basement without losing power. My husband thinks it's fun to vacuum.
I would recommend this to a friend Rated 3 out of 5 stars
Battery does Not last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok cordless vacuum but not worth the price premium. Battery dies right when warranty ends. Suction insufficient for small debris and even with attachments struggles to handle corners
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
No, I would not recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Great vac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vac. Works great for such a light vac. Really perfect for a 1/2 vac and powerful. Glad I finally Made the purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Does a great job.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is the best. Does a great job picking up. Easy to manuaver.
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friend Rated 4 out of 5 stars
Great vacuum!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, decent value. This thing works great and cleans a lot. Only complaint is the lack of removeable battery, so I might suggest looking at the V15 if you have a larger home, or lots of hardwood flooring. For apartments, condos or duplexes, this is a great option!
This review is from Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel
I would recommend this to a friend














