Customer Ratings & Reviews

Works great. Very pleased with our purchase of this vacuum

Love this! I have other Dyson vacuums but these just make things a little quicker and easier without a cord to roll up, etc. So easy that I bought a second one for upstairs.

Love this Dyson, we have about 1400sqft of vinyl plank downstairs and we can do the whole thing on one charge. Yes, the laser is amazing! Way better than Teinco!

my wife likes to have everything clean... living in a house with 3 boys is sometimes difficult. This vacuum has a been a game changer and every thing gets clean very quickly.

First of all, to be fair, Dyson’s support representatives are very professional. However, this is likely because they contract out their support. The reps are nice and sympathetic, but Dyson does not care if you have a product that cannot be fixed by any amount of troubleshooting. What do you get when you buy a $700 vacuum cleaner? If it’s a Dyson V12, you get a defective product that will fail after several months of typical use. Here’s what will happen: your vacuum will shut off 1 second after starting it. You can repeatedly restart it and it will repeatedly shut off. After 5 to 15 retries, if you are lucky, then it will (maybe) finally run. So how do I justify proclaiming this as a defective product? Well, this is the SECOND V12 I have had that exhibited the exact same failure sequence. So, you might expect a company that sells high end products so be eager to support their customers, but here is how much Dyson cares about you: After you convince their support representative that your product was perfectly maintained and saw typical use, they will tell you …. Sorry but we don’t have parts to solve your problem. In other words, Dyson’s priority is to stock store’s shelves, but you the customer, is of little importance. So, you get to continually fight with your defective vacuum with no idea when you will be cared for. Eventually, Dyson will tell you .. we have a replacement but now you get to send us your defective product and be without your $700 vacuum for another month. When we receive it, we will send you a replacement. So, after more than a month without your already defective vacuum, you will receive a replacement which will keep you happy for a few months until the replacement fails … then you start the process all over again.

I am very pleased with this product, the delivery, and the customer service quality. I love the bottom to turn on the vacuum and it is very light weighted.

I have irobot but when i used this on my carpets, it opened my eyes. So much dirty. It picks up any granular dirty even though its not visible. Super happy.

Love it. Light and easy to maneuver. The light on the hard surface floor attachment is so helpful for getting up all the little specs. Absolutely recommend it.

I love how easy this vacuum is to use. I am able to quickly and easily switch it from short to long and vice versa. The tools are really nice for different uses and work very well in getting dog hair out of my car.

Got it on sale. Awesome deal. Super light weight but powerful removal. Great on stairs and wood floors. Amazing how much stuff we missed with old broom alone.

This is a great vacuum. It has a laser light to be able to see the dust that is on the floor. Plus, the battery lasts close to an hour when I use it

all good, so many parts and very light. should provide a extra battery, because the actually running time is around 25 mins if you use auto mode. 60 mins is not realistic. if you use max mode the time is only 7 mins. so really a extra battery will help a lot.

Great vacuum, wish the battery lasted a bit longer.

Great machine. Expensive but its worth it. My wife loved it. I had a v8 vacumm and thisnkne have much stronger power. It cleans every single dust.

Replaced our almost 9 year old vacuum with this.. Picked up tons of pet hair the old vacuum wasn't picking up. World of difference using this.

So far, so good. It looks beautiful and appears to be well made. It's charged up quite well and seems to really pick up the dirt. Happy, so far...

Easy to set up and use, though I do wish the battery lasted a little longer.

Good product for daily use. I use it to clean kitchen area once in a day.

Excelent the only issue is the battery runs out too fast

The battery lasts for one floor of my townhouse. The canister needs to be emptied many times during a cleaning. That’s the major drawback