Customer Ratings & Reviews
- Model:
- 405863-01/447625-01
- |
- SKU:
- 6504483
Customer reviews
Rating 4.7 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.9
Rating 4.9 out of 5 stars
- Ease of Assembly4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers frequently mention the lightweight design, powerful suction, and ease of use as significant advantages of the V12 Detect Slim Cordless Vacuum. Many appreciate the long battery life and the laser feature, which helps to highlight dust and debris. However, some users point out that the dustbin is on the smaller side and that the price point may be a deterrent for some buyers. A few also noted concerns about filter maintenance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Dustbin size
Rated 4 out of 5 stars
Small bin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bin is super small and needs to be dumped out often
I would recommend this to a friend Rated 5 out of 5 stars
Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A revolutionary upgrade of the home vacuum cleaner. I enjoy using it, even the kids. We really see the result in our carpets! Now everyone wants to be assigned with the vacuum cleaning
I would recommend this to a friendRated 5 out of 5 stars
Pretty satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the most versatile vacuum I’ve owned. The laser light definitely encourages my OCD behavior but I love it. Ohh one thing the suction isnt the best when using for the car
I would recommend this to a friendRated 5 out of 5 stars
Great upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had a Dyson Animal cordless vacuum for nearly a decade. Decided it was time for a new one. This one is the perfect upgrade. New features, same quality we have come to expect.
I would recommend this to a friendRated 3 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor suction, vacuum does not suctio well. I am going to return this item
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Charlie, this is Kelly with Dyson. It's disappointing to hear that you have found suction to be lacking with your V12 Detect Slim. Your machine does come with three suction modes, to pick up any size mess, in any home. We understand that you've decided to return your purchase. If there's anything else we can help with, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Rated 3 out of 5 stars
Good vacuum, stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the vacuum on 11/22/22 and the body and turbine assembly died within two weeks after probably 5 total uses. Have had two chats with Dyson service, the last as recent as 12/19/22, and will hopefully have replacement parts soon. While I was able to use it, it did what it was advertised to do. I like that it is lightweight and convenient. It is powerful for its size. Agree with the others about the small dust capacity and the short battery life. On Auto mode I was getting 20-25 minutes on a full charge which is just enough for me to vacuum my house if I’m quick. Does good with pet hair. All-in-all, I enjoyed using the unit while it worked and hope to use it again very soon.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi, this is Kelly with Dyson. We're happy to hear that you were so pleased with how well the V12 Detect Slim works, as well as how light in weight and easy to maneuver it is throughout the home. This is a smaller model, so the bin capacity is less than some of our other full-size cordless units. If you have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Rated 2 out of 5 stars
Motorhead is not relaible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 months. Dyson V12 is a great idea but the motorhead is not reliable at all. The worse part you have to wait to buy replacement and it is not cheap.
No, I would not recommend this to a friendRated 5 out of 5 stars
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing. I have three dogs and it picks up the hair with ease. Assembly was easy and so was wall mounting the docking stand. My only regret is buy the slim version.
I would recommend this to a friendRated 1 out of 5 stars
Extra battery
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE! It is impossible to get a replacement battery for this model. Having been launched two years ago, it is constantly out of stock on the Dyson website. The battery that comes with it last nowhere near the amount of time stated even on low power so having to spare battery would be ideal. This is completely ridiculous to pay this much for a vacuum and you can't buy a spare battery 2 years later. Definitely have buyers regret with this purchase.
No, I would not recommend this to a friendRated 5 out of 5 stars
The laser is worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were torn between paying extra for the V12 compared to the V8, and we are so glad we did. The laser function alone is extremely satisfying and really does light up dust on the floor.
I would recommend this to a friend- Cons mentioned:Dustbin size
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tbh not worth the price, small chamber and hard to clean out. Flimsy accessories and I genuinely don’t even use the laser head. I enjoyed the v8.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Best vaccum EVER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dyson did not disappoint. Just moved into our brand new home and the stuff this baby picked up on the carpet is amazing. 10/10 definitely recommend!
I would recommend this to a friendRated 5 out of 5 stars
Wow!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had v7 model for 5  years and I was thinking to upgrade it to v12 and I'll tell you what this is the best model you can get! Way better upgrade! 
I would recommend this to a friendRated 2 out of 5 stars
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery dies too quickly on high power… had to stop job and wait on battery to recharge fully… Dyson needs to supply 2 batteries to solve this issue… At $700 dollars give/sale two batteries to customers…
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're sorry to learn that you're not having a 5-star experience with your Dyson V12 Detect Slim. Although our cordless units will only provide up to 6-7 minutes of power on the max setting, you should still be able to get powerful suction on the standard power mode.
We're happy to provide troubleshooting assistance if you feel that the vacuum's suction power has diminished. Please feel free to reach out to us directly at askdysonus@dyson.com with a full description of the issues and include your contact details for direct machine support.
We look forward to hearing from you and wish you a great day!
Best wishes,
Tia
Dyson Customer Support
Rated 5 out of 5 stars
Fantastic motor and battery.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Considering the price, I got a lot of accessories. Also, the motor and battery are fantastic. It is one of the priciest cordless stick vacuums I’ve bought.
I would recommend this to a friendRated 5 out of 5 stars
D best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why have I lived without this!! Easy to assemble. East to operate. It leaves the room beyond refreshing! You will not be dissatisfied!
I would recommend this to a friendRated 1 out of 5 stars
Avoid this model.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, I love it. Unfortunately, it only worked a few weeks. No power, just dead. Did all troubleshooting to no avail. Have loved all my other Dyson vacuums. This one is a dud. Don’t recommend.
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfection!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Size! The push start button is awesome, laser head is really a revelation. Perfect for an apartment or a small home. WORTH EVERY PENNY
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum with very cool features. The laser hard floor head is amazing on what it can show on what looks like a clean floor.
I would recommend this to a friendRated 1 out of 5 stars
Poor Customer Service and Lack of Replacement Part
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with the customer service for my Dyson V12 vacuum. I need to replace the battery, but they don't have the part in stock. As a result, my Dyson is essentially useless. It's been out of stock for a long time, yet they continue to sell the V12. How can they keep selling a product without ensuring the availability of essential parts? This is unacceptable.
No, I would not recommend this to a friend











