Customer Ratings & Reviews

Not worth the money. We returned it after 1 month. Battery life too short. Trigger requires holding. It seems to lack suction power, and requires longer focus to remove dust

I will never again waste my money on a Dyson. For the price, I expected much better in terms of quality and support. In the short few months I've owned this vacuum one of the heads has broken and the replacement is out of stock (Dyson will replace it under warranty when it's available), and it's quit working intermittently. It will run for a few seconds, shut off, then begin running again, shut off, begin, shut off, 5 or 6 times before running consistently. Dyson doesn't have a fix for thia issue. It's unreal. The support is truly lacking.

Weve almost had this vacuum for a year now, and we're disappointed. The first 3/6mo it was as expected but then issues began. First the digital motor bar broke. It is fairly difficult to actual get in touch with Dysons warrenty department. Its done through a messaging service. Dyson first tried to deny the warranty for the brush bar but eventually agreed to replace the part($120 part). We then noticed the plastic broke on the hindge for the hard floor brush bar, so it kind wobbles around. The retaining ring inside the dust bin also broke. The machine also has an issue with first stsrting up. It will run for a few seconds and then turn off, itll so this 3 or 4 times before it will remain on. Weve kept up with all the maintenance too. So to sum this up, the machine is expensive, unreliable, poor build quality and the warrenty department is hard to get in touch with and will most likely attempt to deny the claim. Also, the digital motor bar they agreed to replace is out of stock...so yea...been waiting 2mo for that too.

This is the second V15 I have purchased for my home. The first one after a couple of years of hard work in a home with a dog that sheds A LOT just quit working. This one, which was purchased December 20, 2024 is already a nightmare. I spend more time clearing "clogs" that don't exist and that result in the vacuum just quitting. The amount of dog fur it picks up is abysmal and the dirt receptacle will never fully empty even after attempting to empty in and then try to shake down the dirt. I'm so disappointed and am actively seeking another brand of vacuum to try. If a vacuum is going to quit functioning after just 4 months after costing hundreds of dollars I can't say this was a good investment.

I bought this item expecting it to be the best vacuum I’ve ever bought in my life I mean, that’s what all the reviews always said. But I was very disappointed. The battery life when fully charged you get 15 minutes at best and that’s on medium speed. If you use the high-power, it’s five minutes at best! Very disappointed. Plus, it won’t even pick up everything off my carpet and will definitely not pick up the dog hair off my couches. Needless to say I will be returning this.

I’m having trouble with empty the contents that trash cylinder holds

Worked well but just broke, not working and it hasn’t been a year yet

This is a great vacuum with one major flaw, Dyson parts availability. We have had this for a bit over a year and recently our wand became inoperable. We looked on the Dyson website and the wands were out of stock. We called and were told they didn’t know when they would be back in stock. After a bit of reading this seems like a common problem and it’s unfortunately unlikely they will be back in stock. Without a supply of replacement parts this unit just isn’t worth the price, for us, even though it was a very nice vacuum when everything worked.

I ordered a Dyson V15 vacuum cleaner and received a Dyson V10 inside a Dyson V15 box.

This vacuum did not live up to its hype. Supposedly good for pets, I have to empty the canister and clean the filter way too often. The battery needs charging before I finish cleaning my small house. Way too expensive, should have kept my old corded vac.

It worked great for about 6 months. It only lasted 1 year before it quit working even after we made sure we kept the filters clean. The motor quit working after 1 year. This was the second one we have owned. The first one lasted much longer.

The battery didn’t last nearly as long as we had hoped and then it takes a very long time to charge. For how much this cost I would think they would have a battery we can switch out or something that doesn’t take a full day to vacuum the whole house due to the battery.

Purchased the five-year protection plan. Within four months one part Broke. They replaced the vacuum, which is nice but told me I have to buy a new protection plan. That seems like a scam to me. Like paying for a warranty on a car and something breaking and you gotta pay for the whole new warranty again. I thought I had five years.

This is my second Dyson and if it would’ve been my first one, I can say with all certainty I wouldn’t own another Dyson. The canister doesn’t empty well as. You have to dig the hair out. The canister is heavy.

Hardly used. Keeps getting clogged and spitting garbage from the back. Very disappointed.

Weve had this vac for a little over a year. It’s just gimmicky, and just doesn’t last. I purchased it for my wife just because I thought it would make her life easier, but it just provides all kinds of frustration. It loses suction because the dirt ends up coating the tube and dirt container… and seems like we are constantly trying to troubleshoot it. Wish it was better than our old stains… but it’s not.

This is my second dyson, first was pretty good, the second one has sucked, both wheels broke off the main head attachment not long after I purchased

I’m so glad I bought the Dyson! The suction is stronger than other models I’ve used, and the vacuum itself is so much lighter! I love not having to struggle with a cord, and the device came with every tool I could need. Other brands only give you one or two. It was expensive, yes, but it was so worth it.

Did a good job on hard floors, especially like the light for illuminating pet hair and debris. Did not like how we had to change the head switch between carpet and hard floors, it kind of negates the advantage of being cordless. We ended up having to return because the battery pack started falling out of the unit and eventually we could not get it to "click" in at all and so it stopped working. This was after 7 days of owning it. I would not recommend, especially at this high price point. I'm sure you can do just as good for under $200.

I’m sure they are good. I’ve seen my neighbors in action that made me want to buy one. I had to return mine it would not work.