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Customer reviews

Rating 4.7 out of 5 stars with 2751 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,751 reviews
  • Pros mentioned:
    Suction power, Weight

    Rated 5 out of 5 stars

    Best purchase ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dyson. It’s so light to handle and the suction for quickly picking up everything is absolutely amazing! It works wonders for all surfaces, but my favorite thing is how quick and easy I can keep up with my pet dogs hair. The multiple attachments are great for all different kinds of surfaces, whether at floor level or ceiling corners. I find myself choosing to clean with my new vacuum over many other tasks. May sound funny but now it’s I love to clean over most other household tasks! I would definitely recommend it to anyone. My daughter has one and she recommended I get one. VERY HAPPY WITH MY DYSON‼️

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced junk! low battery life top heavy along with being unimpressive.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you for sharing the response with us. We have reviewed your concern regarding multiple issues with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Rated 1 out of 5 stars

    Price Guarantee Policy is NOT for real.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with Bedt Buy price match policy. Went to the store and showed them a $50.00 difference in price.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Worst Christmas Present Ever (Excellent Vacuum!)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, this is an excellent vacuum. The strength of the vacuum and ease of use is amazing. I’ve always avoided battery powered vaccums because I really like to vacuum and was concerned about running out of battery. I had back surgery and cohabitation with me when not able to vacuum was apparently so terrible that it was worth $700 to my family to fix. On that front its been great. It maneuvers easily and is not heavy. The battery lasts an adequate amount of time. Unless I use the head with that dang light… Be warned though - if you have OCD that is not of the “quirky” variety, the light on this thing will ruin any free time you may have and your peace of mind. Its the worst christmas present even because it works entirely too well. I spend a lot of time talking myself down: “Its not dirty - leave it alone…” Well, it *is* disgusting and this devil light will prove it! Validate all those worries! Its like CSI in here now. I can follow the trail of evidence directly to a specific dog. I am pleasantly surprised at the quality and function of the vacuum. It actually outdoes my aging Ball 3. I destroy vacuums just by sheer amount of use, which is why I started buying Dyson’s in the first. Hopefully this fella holds its own for a long while.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hated this vacuum. It was hard to hold the handle down while trying to vacuum. The suction seemed good on the hard floor, but on carpet it wasn’t very good. I don’t recommend this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad service from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product on Black Friday and it never arrived. What Best Buy offered me was just a credit, I need the product and now I have to pay for it at regular price

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Jenifer
      Dyson Expert Dyson-EN_US

  • Rated 1 out of 5 stars

    Mediocre not worth the money!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy. Loud. Hurts your ears, has impeccable high pitch sound that leaves you sort of deaf for awhile. Mediocre clean— was expecting more for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Vacuum cleaner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product. I bought one on August 6, 2023 and it turns off, meaning it cannot be used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Powerful Vacuum Missing a Key Feature

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start with the good: this vacuum is powerful, compact, and comes with enough attachments to clean almost any space. The brush with the green light is extremely effective at highlighting dust and dirt, so much that I put the robot vacuum in timeout as it had just ran the night before. The LCD screen shows stats that can help “gamify” cleaning. Trying to get a “high score” of particulates sucked up makes vacuuming far less boring. It’s also pretty quiet when running, which is a huge step up from our last vacuum. The wheel makes it very easily maneuverable as well. There is a heavier duty brush as well without the helpful green light and I found this to have a little more agitating power which felt like it was giving me a better clean on the thicker carpets in the house. The dust cup is also easy enough to empty with a single hand. Unfortunately, the on/off mechanism is cumbersome enough that I’ve knocked of a star. You have to hold the trigger the entire time you vacuum, and since the unit is on the heavier side it can wear on your wrist and forearm. In addition, the shape of the vacuum doesn’t allow you to get a super shallow angle to vacuum under furniture so you may have to move your couch, chairs, etc. There is an attachment you can use to mitigate this, but it’s an extra step.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor customer service and does not replace broken parts or vacuum

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support dysonglobal

  • Rated 1 out of 5 stars

    Sent the broken part to the house?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken part of the main body. Customer service from Dyson is not being helpful at all.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Amy with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson. We would value the opportunity to ensure that your unit is performing as designed or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support. Best wishes, Amy Dyson Expert Dyson-EN_US

  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it brand new came with a bad battery or charger never got to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk refurb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just opened unit and thing was used and had aftermarket parts.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Dyson outstanding product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stick vacuum received many extra attachments does a fantastic job longer lasting battery it adjusts on its own as far as different surfaces to assemble easy to clean I highly recommend this vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Suction power

    Rated 5 out of 5 stars

    Must buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item it’s a strong vacuum and is still running and working for me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Vacuum Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I've ever had the pleasure of owning. I have a large space and I can vacuum the entire place on one charge. I also have a dog that sheds an insane amount of hair. I used to dread vacuuming but not anymore. The light is the cherry on top of this amazing machine, the amount of hair, dust, and dirt that I've missed while vacuuming in the past is actually quite crazy. The only issue with this vacuum is that you won't want to stop.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great vacuum. Powerful and gets every spec in its path.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Better than I Expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about a cordless vac but this does the job - suction is good, decent canister size and battery life is enough for me to get through my entire house without recharging. The laser light to show dust is great except then I realize how dirty my house is... ugghh.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Dyson V15 cordless is a keeper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the Dyson V15 cordless vacuum. We gave our Kirby away after 13+ years because it was just too heavy. This vacuum is light enough to pull out every day, and the battery lasts long enough for what we need. The attachment that stops the cat hair from causing an issue on the roller is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great vacuum.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used various cordless vacuums in the past from Dyson and other competitors and this ranks in the top 5 for sure. Inside the box: Vacuum Rechargeable battery that can be replaced Charger Various heads Digital Motorbar another one that lights up green to help you find dirt a crevice tool that lights up as well A combo tool that helps you in various tasks a low reaching adapter that can help you like under sofas 0.20 Gallon bin LCD screen I have used a Dyson Outsized vacuum cleaner and I liked it for the bigger bin (0.50 Gallon) but that being said with the newer tech with the V15 Detect Extra it's a good upgrade. The tool that lights up the floor helps to find dirt you might not of seen and it's green and bright as well. The advertised battery life is around 60 minutes as well and while I don't get the 60 minutes using the auto setting the battery life is good enough for my use case. I have another stick vacuum that lasts for under 25 minutes and has a smaller bin. I also like the LCD screen that tells you what particles you're picking up and how much battery life you have in time left.

    I would recommend this to a friend