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Customer Ratings & Reviews

Your price for this item is $779.00
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 2605 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,605 reviews
  • Rated 4 out of 5 stars

    Finally have it!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made vacuum, I have been wanting one-my brother bought for me for my Birthday! Salamat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as good as a corded vacuum. It takes a while to fully charge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quick Pet hair Pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum for the great suction power, however, it only lasts 15 minutes in the boost mode…..I will keep my great plug in vacuum, and just keep this Dyson for quick pick ups for pet hair and spills…….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sweeper I’ve ever owned but run time could be longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pros and cons of Dyson V15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great on hard floors, love the ultra violet light. I don’t like the very heavy weight and the fact that you have to change heads for rugs. It is very hard to push on carpets.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger head works well but not the smaller head

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have also bought Dyson products, and the hype lived up to the price. Except this one, this is the worst product ever made. It can not pick up dirt, hair, or honestly anything. Hair gets clogged while the tank is still 90% empty. All of the dirt you vacuumed up immediately falls right back out of the suction and onto the floor. Every 1 star review is accurate about this product. The only recourse from Dyson is a response from this review about how they want to make things right, yet don't.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how disappointing this experience must have been for you, and we’re genuinely sorry for any frustration it has caused. At Dyson, we are committed to providing our customers with the best possible experience.
      Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. If you’d like further assistance with your product concerns, we encourage you to reach out to Dyson’s support team directly. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line. dysonglobal

  • Rated 4 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money. Comes with a lot of attachments, but it is kinda heavy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What am I missing?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to this vacuum to be the one that did it all. However, it does not do carpets/rugs as it states it does. Hardwood, seems to work great. Hit the carpet and its pulling or just stops spinning all together. For this being an auto detect and auto speed machine that costs as much as it does, I am far from impressed or satisfied. This is definitely going back!

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - V15 Detect Extra Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 3 out of 5 stars

    New Vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a pretty good vacuum. However, since i live in Az, there is a lot of sand. Sometimes i have had issues removing all the sand with this vacuum. I am not sure if there is an addition part you can purchase for this type of environment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased it initially we were very happy with it. Within two weeks we ran into issues with a "blocked airway" error that frequently kept the hard wood floor head from working. Trying to deal with Dyson's customer service has been a nightmare. We will be returning the vacuum.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery wont last

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery wont last long and need to recharge it for 3 1/2 hours cannot finish cleaning need a whole day to finish the job for whole house

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charger gets hot when charged in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l like the dyson except for the charger that plugs into the wall. It gets hot and I am afraid it may cause a fire. I couldn't get any help when I notified Best Buy about this charger, which I wanted replaced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for pet hair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job at picking up pet hair. However, does not have a long battery life. Hold down button to use vacuum can get tiring. Will not be useful on throw rugs. The vacuum is too powerful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fed up w Dyson

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second dyson, first was pretty good, the second one has sucked, both wheels broke off the main head attachment not long after I purchased

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not last!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for about 6 months. It only lasted 1 year before it quit working even after we made sure we kept the filters clean. The motor quit working after 1 year. This was the second one we have owned. The first one lasted much longer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum did not live up to its hype. Supposedly good for pets, I have to empty the canister and clean the filter way too often. The battery needs charging before I finish cleaning my small house. Way too expensive, should have kept my old corded vac.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive. Not as powerful as the U.K versions. For this price should come with the floor stand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure they are good. I’ve seen my neighbors in action that made me want to buy one. I had to return mine it would not work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great for animals that shed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second V15 I have purchased for my home. The first one after a couple of years of hard work in a home with a dog that sheds A LOT just quit working. This one, which was purchased December 20, 2024 is already a nightmare. I spend more time clearing "clogs" that don't exist and that result in the vacuum just quitting. The amount of dog fur it picks up is abysmal and the dirt receptacle will never fully empty even after attempting to empty in and then try to shake down the dirt. I'm so disappointed and am actively seeking another brand of vacuum to try. If a vacuum is going to quit functioning after just 4 months after costing hundreds of dollars I can't say this was a good investment.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your feedback with us. We are sorry to learn about the difficulties you've encountered with the machine.
      Your satisfaction is important to us, and we want to ensure you have the best possible experience with our products. We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. dysonglobal