Customer Ratings & Reviews
- Model:
- 448709-01
- SKU:
- 11897759
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.9 out of 5 stars
Nice but broken out of box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed with it’s initial performance until I realized it was due to a faulty part, the stem attachment that also carries current to the end pieces didn’t maintain continuity. So, brushes weren’t spinning, lights weren’t lighting… my return window closed before I realized (thanks BB for taking away my 1 year window) so I had to rely on Dyson support. They took a while to confirm my diagnosis and then told me the part was out of stock so I don’t know how long I will be sitting in my own filth. Hopefully they send it soon so I can update my review.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with the Dyson V15 Detect Extra Cordless. We're sorry to hear about the issues you faced with the faulty stem attachment and the inconvenience caused by the delayed support and out-of-stock part. We understand how frustrating it can be when a product doesn't perform as expected and the return window closes before the problem is identified. Your feedback is important to us, and we will take it into consideration to improve our support processes and product reliability. We hope the replacement part arrives soon and resolves the issue. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction power ain’t as good as the V8. This item is way too overpriced for this type of quality. Overpriced plastic…literally.
No, I would not recommend this to a friendLoving my vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im xtremly happy and wish inwould have boughtnkne sooner
I would recommend this to a friendExpensive but worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Best vacuum for picking up long hair.
I would recommend this to a friendBest stick vac out there!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome love the lighted cleaning tool as well as roller
I would recommend this to a friendDyson vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is absolutely great it dows a really great job
I would recommend this to a friendNothing last forever but more then 2 yrs would be
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for the first year then it got hard to push due to a broken wheel and now it won't run for more then a few seconds before it shuts off. Thankfully I had got the Geek Squad protection.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Christopher, we sincerely apologize for any disappointment you've experienced with our product's durability. Ensuring our products meet the highest standards of quality and longevity is extremely important to us, and we regret that this wasn't reflected in your experience. We would like to understand more about the issue so we can assist you further and improve our offerings. Please feel free to reach out to us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt assistance. Thank you for sharing your feedback. We value your input and hope to resolve this matter to your satisfaction.
Like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I need it to do. You get what you pay for!
I would recommend this to a friendDyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sucker, love the green led to show how truly messy our floors are.
I would recommend this to a friendRp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lite and easy to use. Good price on Black Friday.!!!
I would recommend this to a friendSuper
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good customer service keep up good work in future
I would recommend this to a friendDyson V15 Detect Extra Cordless Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice vacuum cleaner that meets expectations.I recommend you to buy
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans really deep and easy to just grab and go. Definitely a must have
I would recommend this to a friendDyson Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great vacuum! I would definitely recommend if you have dogs too.
I would recommend this to a friendExcellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Have been using Dyson for years!
I would recommend this to a friendMrs355
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, expensive but worth the cost of the machine!
I would recommend this to a friendFantastic Product -- Horrible Warranty Service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this product. However, one day, it stopped working. I reached out to customer support and on a video call demonstrated the item was broken. For a warranty return you have a choice: they ship the replacement part or you ship back your unit and wait for them to receive it and ship you a new one. Replacement part was out of stock, so I had no choice but to ship them the unit and wait. It has been over 3 weeks now and no replacement and every time I call for an update, I get put on intermittent holds with no resolution after an hour. How am I suppose to clean my house? Dyson needs to update this process. For example, when you upgrade your phone, you have 30 days to send in the old one. Why then after a video call demonstrated my unit was inoperable, couldn't they immediately ship me a new one and charge me if my defective unit never arrived? Very disappointed that I spent so much on a product that lasted less than a year!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very love this it help and rest my time for clean
I would recommend this to a friendDyson Disappoints with Pet Hair Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a Dyson owner for more than 15-years and when we got our first dog (a golden retriever), I thought a new vacuum was in order. Naturally, I went with a Dyson due to its quality and overall performance. Packaging and presentation is great. But, the performance is what really matters, right? After fully charging the battery, I started to vacuum our HW floors. What I noticed was the vacuum in Eco mode had “not to great” suction power. When switched to “high,” it’s a bit stronger but nowhere near a plug-in. Battery life is typical to all the other cordless vacuums on the market. But, as the battery starts to deplete, so does the power. I was sincerely disappointed with this vacuum. What’s worse is I missed the window to return it. This makes me feel even more upset since it was barely used and I wanted to trade it in for a plug-in. A word to the wise. If you have a dog that sheds, you will want a plug-in vacuum. Personally, I vacuum 2-3X per day. I can’t stand pet dander on dark HW floors. Especially since my Golden is an English Cream. Enjoy!
No, I would not recommend this to a friendDyson V15 Detect Extra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this vacuum over and over again.
I would recommend this to a friend