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Customer Ratings & Reviews

Your price for this item is $779.00
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 2605 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,605 reviews
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hated this vacuum. It was hard to hold the handle down while trying to vacuum. The suction seemed good on the hard floor, but on carpet it wasn’t very good. I don’t recommend this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad service from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product on Black Friday and it never arrived. What Best Buy offered me was just a credit, I need the product and now I have to pay for it at regular price

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Jenifer
      Dyson Expert Dyson-EN_US

  • Rated 1 out of 5 stars

    Mediocre not worth the money!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy. Loud. Hurts your ears, has impeccable high pitch sound that leaves you sort of deaf for awhile. Mediocre clean— was expecting more for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Vacuum cleaner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product. I bought one on August 6, 2023 and it turns off, meaning it cannot be used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor customer service and does not replace broken parts or vacuum

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support dysonglobal

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A Powerful Vacuum Missing a Key Feature

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start with the good: this vacuum is powerful, compact, and comes with enough attachments to clean almost any space. The brush with the green light is extremely effective at highlighting dust and dirt, so much that I put the robot vacuum in timeout as it had just ran the night before. The LCD screen shows stats that can help “gamify” cleaning. Trying to get a “high score” of particulates sucked up makes vacuuming far less boring. It’s also pretty quiet when running, which is a huge step up from our last vacuum. The wheel makes it very easily maneuverable as well. There is a heavier duty brush as well without the helpful green light and I found this to have a little more agitating power which felt like it was giving me a better clean on the thicker carpets in the house. The dust cup is also easy enough to empty with a single hand. Unfortunately, the on/off mechanism is cumbersome enough that I’ve knocked of a star. You have to hold the trigger the entire time you vacuum, and since the unit is on the heavier side it can wear on your wrist and forearm. In addition, the shape of the vacuum doesn’t allow you to get a super shallow angle to vacuum under furniture so you may have to move your couch, chairs, etc. There is an attachment you can use to mitigate this, but it’s an extra step.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sent the broken part to the house?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken part of the main body. Customer service from Dyson is not being helpful at all.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Amy with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson. We would value the opportunity to ensure that your unit is performing as designed or address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support. Best wishes, Amy Dyson Expert Dyson-EN_US

  • Rated 5 out of 5 stars

    Must buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item it’s a strong vacuum and is still running and working for me!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it brand new came with a bad battery or charger never got to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk refurb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just opened unit and thing was used and had aftermarket parts.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Rated 5 out of 5 stars

    Dyson outstanding product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stick vacuum received many extra attachments does a fantastic job longer lasting battery it adjusts on its own as far as different surfaces to assemble easy to clean I highly recommend this vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I've ever had the pleasure of owning. I have a large space and I can vacuum the entire place on one charge. I also have a dog that sheds an insane amount of hair. I used to dread vacuuming but not anymore. The light is the cherry on top of this amazing machine, the amount of hair, dust, and dirt that I've missed while vacuuming in the past is actually quite crazy. The only issue with this vacuum is that you won't want to stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, better suction than my old ball Dyson, definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I Expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about a cordless vac but this does the job - suction is good, decent canister size and battery life is enough for me to get through my entire house without recharging. The laser light to show dust is great except then I realize how dirty my house is... ugghh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson V15 cordless is a keeper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the Dyson V15 cordless vacuum. We gave our Kirby away after 13+ years because it was just too heavy. This vacuum is light enough to pull out every day, and the battery lasts long enough for what we need. The attachment that stops the cat hair from causing an issue on the roller is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO ASSEMBLE,EASY TO USE, WORKS GREAT. VERY LIGHT AND MANAGEABLE

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello William, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson V15 Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great vacuum.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used various cordless vacuums in the past from Dyson and other competitors and this ranks in the top 5 for sure. Inside the box: Vacuum Rechargeable battery that can be replaced Charger Various heads Digital Motorbar another one that lights up green to help you find dirt a crevice tool that lights up as well A combo tool that helps you in various tasks a low reaching adapter that can help you like under sofas 0.20 Gallon bin LCD screen I have used a Dyson Outsized vacuum cleaner and I liked it for the bigger bin (0.50 Gallon) but that being said with the newer tech with the V15 Detect Extra it's a good upgrade. The tool that lights up the floor helps to find dirt you might not of seen and it's green and bright as well. The advertised battery life is around 60 minutes as well and while I don't get the 60 minutes using the auto setting the battery life is good enough for my use case. I have another stick vacuum that lasts for under 25 minutes and has a smaller bin. I also like the LCD screen that tells you what particles you're picking up and how much battery life you have in time left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as Advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to use. Powerful suction. Very versatile. Love its easy disposal system and attachements. Wife always wanted one and was like a child on christmas when she opened it up and started using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum. Delivered day after purchase. Easy to maneuver, fast to charge, seamless to empty. How did I live without it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. The light that illuminates your floor is fantastic. Generally vacuuming hurts my lower back however this one is light and easy to use. Outstanding device.

    I would recommend this to a friend