Customer Ratings & Reviews

I think this is a pretty good vacuum. However, since i live in Az, there is a lot of sand. Sometimes i have had issues removing all the sand with this vacuum. I am not sure if there is an addition part you can purchase for this type of environment.

It’s not as good as a corded vacuum. It takes a while to fully charge

l like the dyson except for the charger that plugs into the wall. It gets hot and I am afraid it may cause a fire. I couldn't get any help when I notified Best Buy about this charger, which I wanted replaced

Does an amazing job at picking up pet hair. However, does not have a long battery life. Hold down button to use vacuum can get tiring. Will not be useful on throw rugs. The vacuum is too powerful.

I really wanted to this vacuum to be the one that did it all. However, it does not do carpets/rugs as it states it does. Hardwood, seems to work great. Hit the carpet and its pulling or just stops spinning all together. For this being an auto detect and auto speed machine that costs as much as it does, I am far from impressed or satisfied. This is definitely going back!

Only probem is having to hold power button down in order to Vacuum.

Broke within two months of having it. Got it fixed and still having issues. Had my Dyson v8 for 6+ years before this one

Battery wont last long and need to recharge it for 3 1/2 hours cannot finish cleaning need a whole day to finish the job for whole house

I have also bought Dyson products, and the hype lived up to the price. Except this one, this is the worst product ever made. It can not pick up dirt, hair, or honestly anything. Hair gets clogged while the tank is still 90% empty. All of the dirt you vacuumed up immediately falls right back out of the suction and onto the floor. Every 1 star review is accurate about this product. The only recourse from Dyson is a response from this review about how they want to make things right, yet don't.

Works well for small items, does not handle larger items.

So I received my Dyson v15 Detect Extra Cordless Vacuum about a week ago and have been putting it through its paces. Now I must say, I've own a couple of Dyson products in the past, and have come to expect a level of quality from the company. Unboxing the v15 Detect Extra, you will find the following: * Dyson v15 Extra Cordless Vacuum * Wand * Combination Tool * Hair Screw Tool * Reach Under Tool * Lighted Pipe Crevice Tool * Soft Dusting Brush Tool * Digital Motorbar Tool * Fluffy Optic Cleaner Tool * Docking Station * Charger * Wand Clip * Owner's Manual Before the first use, its best to utilize the included charger and charge that baby up first. Meanwhile, familiarize yourself with the number of different attachments included. Once it was fully charged, it was ready for use. When powered on via the trigger button, the small display on the back of the filter cup lights up. Using the button below the display, you can enter the menu by simply holding down the button for 3 seconds and change to settings to your liking. Not a dealbreaker but I would have liked a dedicated back button to get out of the menu as well. However, the one button is really useful. Just tapping the button once, will allow you to change the suction of the vacuum from low, medium, to high. While on the low setting, you will get the longest use per charge, medium will net you average usage time, and high suction the battery with drain a bit faster. This is my 3rd Dyson vacuum, and the best one yet. The power of the suction even on the low setting is simply amazing. You can use this on your carpets, rugs, and simply transfer over to hardwood and tile. The main roller bases and the crevice tool all produce a green light that illuminates your floor to ensure you catch all of the crumbs and dust bunnies around. The attachments included can be used on the stairs, windowblinds, and ceiling fans. This is an amazing stick vacuum, and I don't know of another brand that could come close to a Dyson. Highly recommended. Your house will be clean in no time.

Very expensive. Not as powerful as the U.K versions. For this price should come with the floor stand

I will never again waste my money on a Dyson. For the price, I expected much better in terms of quality and support. In the short few months I've owned this vacuum one of the heads has broken and the replacement is out of stock (Dyson will replace it under warranty when it's available), and it's quit working intermittently. It will run for a few seconds, shut off, then begin running again, shut off, begin, shut off, 5 or 6 times before running consistently. Dyson doesn't have a fix for thia issue. It's unreal. The support is truly lacking.

Not worth the money. We returned it after 1 month. Battery life too short. Trigger requires holding. It seems to lack suction power, and requires longer focus to remove dust

Weve almost had this vacuum for a year now, and we're disappointed. The first 3/6mo it was as expected but then issues began. First the digital motor bar broke. It is fairly difficult to actual get in touch with Dysons warrenty department. Its done through a messaging service. Dyson first tried to deny the warranty for the brush bar but eventually agreed to replace the part($120 part). We then noticed the plastic broke on the hindge for the hard floor brush bar, so it kind wobbles around. The retaining ring inside the dust bin also broke. The machine also has an issue with first stsrting up. It will run for a few seconds and then turn off, itll so this 3 or 4 times before it will remain on. Weve kept up with all the maintenance too. So to sum this up, the machine is expensive, unreliable, poor build quality and the warrenty department is hard to get in touch with and will most likely attempt to deny the claim. Also, the digital motor bar they agreed to replace is out of stock...so yea...been waiting 2mo for that too.

This is the second V15 I have purchased for my home. The first one after a couple of years of hard work in a home with a dog that sheds A LOT just quit working. This one, which was purchased December 20, 2024 is already a nightmare. I spend more time clearing "clogs" that don't exist and that result in the vacuum just quitting. The amount of dog fur it picks up is abysmal and the dirt receptacle will never fully empty even after attempting to empty in and then try to shake down the dirt. I'm so disappointed and am actively seeking another brand of vacuum to try. If a vacuum is going to quit functioning after just 4 months after costing hundreds of dollars I can't say this was a good investment.

I ordered a Dyson V15 vacuum cleaner and received a Dyson V10 inside a Dyson V15 box.

I bought this item expecting it to be the best vacuum I’ve ever bought in my life I mean, that’s what all the reviews always said. But I was very disappointed. The battery life when fully charged you get 15 minutes at best and that’s on medium speed. If you use the high-power, it’s five minutes at best! Very disappointed. Plus, it won’t even pick up everything off my carpet and will definitely not pick up the dog hair off my couches. Needless to say I will be returning this.

This is a great vacuum with one major flaw, Dyson parts availability. We have had this for a bit over a year and recently our wand became inoperable. We looked on the Dyson website and the wands were out of stock. We called and were told they didn’t know when they would be back in stock. After a bit of reading this seems like a common problem and it’s unfortunately unlikely they will be back in stock. Without a supply of replacement parts this unit just isn’t worth the price, for us, even though it was a very nice vacuum when everything worked.

I’m having trouble with empty the contents that trash cylinder holds