Customer Ratings & Reviews

I absolutely love the dirt showing light. Makes cleaning so much easier especially with all the accessories that come with!

I really like it but I wish the suction on the normal and eco modes were stronger. The boost mode is great but the battery doesn’t last as long on those settings.

Love this vacuum! Cleans up dog hair! I would recommend this vacuum!

I never thought I could or would EVER be excited to vacuum. I was wrong!

Really impressed on how well dyson vacuum cleans . Would highly recommend to family and friends.

It's still a bit of a challenge to open and close the dust basket but love the green light that finds all dirt!

it works great and the brushes also work for the couch

Definitely worth the money great purchase! I would buy again

Cleaning quality is great and assembled without any issues. Thank you!

Great machine with a lot of nice features and accessories.

My neme Gevorg Poghosyan I pick up order tomorrow I’m

10 months in and it works sporadically . It’s under warranty BUT Dyson does not have the part in so I will have to wait up to 8 months to get the part to fix it or mail all 10 pieces (I don’t know where all the pieces are) back to Dyson and be without a vacum for 3 weeks. . It’s a huge hassle. Don’t buy Dyson. For this amount of money you would think it could be an easy fix. It’s like they want to make it difficult for you so you don’t return the vacumn for a new replacement. Why does a multimillion dollar company not have basic pieces (like the motor!) in stock. But it is my fault. I read that it had problems in these comments and I ignored them thinking it wouldn’t happen to me. I’m eating my words. Don’t but Dyson. There are so many other companies to buy from now. It was a good vacumn but nothing amazing.

Red gasket at the top of the canister broke day 2. You can get a replacement but shouldn't have to!!! This should not be acceptable from one of the highest priced vacuums on the market.

Had the vacuum under one year and had an issue where there is no power. Dyson kindly sent a brand new replacement—2months later it stopped working entirely and the LED screen doesnt even appear. Waited over a month long for a part restock they ended up doing an exchange for a new replacement bc the replacement part was still out of stock. But having to go through it a second time…. Unreal for a vacuum at this pricepoint.

I'm done buying Dyson. I've had a few, and the plastic parts are CHEAP and break easily - and I'm someone who takes good care of their things. The cheap plastic starts to creek when you use it and as it eventually begins to degrade. They're always a dream to use when you first get them, though.

Don't buy this model if you want to vacuum your bathroom floor. Dyson specifically prohibits using this in the bathroom. Even if the bathroom floor is completely dry, and is a hard surface, you are still not supposed to ever use it to clean up the bathroom floor - see the warnings, number 21. This is just so illogical. You can use it in a kitchen where there is a sink, but not in a bathroom where there is a sink. How does that make any sense?

At first I loved this vacuum. It’s like no other. Originally purchased December of 2022. However, come January 2025 the vacuum is nothing more than a door stop. After I press the trigger it does not remain on. I’ve consulted support and forums and tried everything from cleaning the filter, replacing the filter, checking for blockages, etc. all to no avail. It seems the problem stems from a faulty power switch/ trigger. It’s a known issue for this model and Dyson has done nothing to remedy. Do your research. For a premium product it’s sad that it only lasts 2 years. Shame on Dyson.

I won't buy another Dyson product ever! I was a month out of my 2 year warranty when the digital spin brush stopped working. They have been out of stock for over a year. I have a $700 vacuum I can't use and they won't help. Full size vacuums are 5 year warranties but cordless only 2. Even though they can't provide a new part they will not give me a new vacuum.

I had several cordless Dyson vacuums and they all died on me. I bought a $100 one over the internet that does the job. Dyson is over-expensive, not worth.

I bought this yesterday after seeing all of the hype, and when I went to use the laser head, it’s not sucking up the lit up hair. I thought maybe it needed a full night’s charge, but I tried it again this morning, and it has the same results. For a $650 vacuum, I was expecting this to work as advertised. I’m extremely disappointed. I don’t want to return it, but I think I may have to. The stair tool works well, but the fluffy head with the laser is extremely disappointing. That’s the whole reason I upgraded my Dyson.