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Customer reviews

Rating 4.7 out of 5 stars with 2961 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,961 reviews
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction power ain’t as good as the V8. This item is way too overpriced for this type of quality. Overpriced plastic…literally.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sweeper I’ve ever owned but run time could be longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money. Comes with a lot of attachments, but it is kinda heavy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quick Pet hair Pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum for the great suction power, however, it only lasts 15 minutes in the boost mode…..I will keep my great plug in vacuum, and just keep this Dyson for quick pick ups for pet hair and spills…….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works, but not for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but not impressed for the money. BIG $$$ but just ok in performance. I would recommend it on a huge sale, but not for list price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger head works well but not the smaller head

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its not a $500 Vacuum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. We returned it after 1 month. Battery life too short. Trigger requires holding. It seems to lack suction power, and requires longer focus to remove dust

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used and dirty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it within an hour as it was used and dirty. The box was damaged. Best buy said it was from marketplace and not their store, so returned it immediately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased it initially we were very happy with it. Within two weeks we ran into issues with a "blocked airway" error that frequently kept the hard wood floor head from working. Trying to deal with Dyson's customer service has been a nightmare. We will be returning the vacuum.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New Vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a pretty good vacuum. However, since i live in Az, there is a lot of sand. Sometimes i have had issues removing all the sand with this vacuum. I am not sure if there is an addition part you can purchase for this type of environment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson V15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only probem is having to hold power button down in order to Vacuum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Monumental Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally choose Dyson or Electrolux vacuums. I had gotten an Electrolux stick vacuum to replace the Dyson stick vacuum of mine that quit. I am only 5'5 and the electrolux handle was too short for me. I returned it, not a Best Buy purchase. I had wanted this Dyson and waited until it was down to a price I could afford and took the leap. So sorry I got it too! It runs for about 2 feet and shuts down. I lift it up off the carpet and release the power button and try agan. Same issues over and over again. It is so frustrating. I had to recharge it to get anywhere close to doing our living room and it isn't a big room either. Dyson are too expensive to not work!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you have dogs do NOT buy!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but they absolutely lie about being a good choice for pet owners. The port is roughly 1 inch wide and clogs continuously with dog hair. For the price I do not recommend this to pet owners!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the green light on non-carpeted floors!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for small items, does not handle larger items.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Dyson v15 Detect Extra Cordless Vacuum

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I received my Dyson v15 Detect Extra Cordless Vacuum about a week ago and have been putting it through its paces. Now I must say, I've own a couple of Dyson products in the past, and have come to expect a level of quality from the company. Unboxing the v15 Detect Extra, you will find the following: * Dyson v15 Extra Cordless Vacuum * Wand * Combination Tool * Hair Screw Tool * Reach Under Tool * Lighted Pipe Crevice Tool * Soft Dusting Brush Tool * Digital Motorbar Tool * Fluffy Optic Cleaner Tool * Docking Station * Charger * Wand Clip * Owner's Manual Before the first use, its best to utilize the included charger and charge that baby up first. Meanwhile, familiarize yourself with the number of different attachments included. Once it was fully charged, it was ready for use. When powered on via the trigger button, the small display on the back of the filter cup lights up. Using the button below the display, you can enter the menu by simply holding down the button for 3 seconds and change to settings to your liking. Not a dealbreaker but I would have liked a dedicated back button to get out of the menu as well. However, the one button is really useful. Just tapping the button once, will allow you to change the suction of the vacuum from low, medium, to high. While on the low setting, you will get the longest use per charge, medium will net you average usage time, and high suction the battery with drain a bit faster. This is my 3rd Dyson vacuum, and the best one yet. The power of the suction even on the low setting is simply amazing. You can use this on your carpets, rugs, and simply transfer over to hardwood and tile. The main roller bases and the crevice tool all produce a green light that illuminates your floor to ensure you catch all of the crumbs and dust bunnies around. The attachments included can be used on the stairs, windowblinds, and ceiling fans. This is an amazing stick vacuum, and I don't know of another brand that could come close to a Dyson. Highly recommended. Your house will be clean in no time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charger gets hot when charged in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l like the dyson except for the charger that plugs into the wall. It gets hot and I am afraid it may cause a fire. I couldn't get any help when I notified Best Buy about this charger, which I wanted replaced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for pet hair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job at picking up pet hair. However, does not have a long battery life. Hold down button to use vacuum can get tiring. Will not be useful on throw rugs. The vacuum is too powerful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Dyson

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst vacuum, constantly getting clogged. Hardly picks anymore from floors

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Never Again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never again waste my money on a Dyson. For the price, I expected much better in terms of quality and support. In the short few months I've owned this vacuum one of the heads has broken and the replacement is out of stock (Dyson will replace it under warranty when it's available), and it's quit working intermittently. It will run for a few seconds, shut off, then begin running again, shut off, begin, shut off, 5 or 6 times before running consistently. Dyson doesn't have a fix for thia issue. It's unreal. The support is truly lacking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery wont last

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery wont last long and need to recharge it for 3 1/2 hours cannot finish cleaning need a whole day to finish the job for whole house

    No, I would not recommend this to a friend