Customer Ratings & Reviews
- Model:
- 448709-01
- SKU:
- 6539472
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the V15 Detect Extra Cordless Vacuum with 10 accessories for its incredible suction power, good battery life, and satisfying overall performance. Users appreciate its ease of use, lightweight design, and helpful attachments. While some find the vacuum a little pricey, most agree that its benefits outweigh the cost.
This summary was generated by AI based on customer reviews.
Dyson cordless vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed on how well dyson vacuum cleans . Would highly recommend to family and friends.
I would recommend this to a friendThe Dirt Finder!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's still a bit of a challenge to open and close the dust basket but love the green light that finds all dirt!
I would recommend this to a friendGreat vaccum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works great and the brushes also work for the couch
I would recommend this to a friendV15 vac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money great purchase! I would buy again
I would recommend this to a friendI recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaning quality is great and assembled without any issues. Thank you!
I would recommend this to a friendDyson V15
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine with a lot of nice features and accessories.
I would recommend this to a friendDayson vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My neme Gevorg Poghosyan I pick up order tomorrow I’m
No, I would not recommend this to a friendBroke down in under a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10 months in and it works sporadically . It’s under warranty BUT Dyson does not have the part in so I will have to wait up to 8 months to get the part to fix it or mail all 10 pieces (I don’t know where all the pieces are) back to Dyson and be without a vacum for 3 weeks. . It’s a huge hassle. Don’t buy Dyson. For this amount of money you would think it could be an easy fix. It’s like they want to make it difficult for you so you don’t return the vacumn for a new replacement. Why does a multimillion dollar company not have basic pieces (like the motor!) in stock. But it is my fault. I read that it had problems in these comments and I ignored them thinking it wouldn’t happen to me. I’m eating my words. Don’t but Dyson. There are so many other companies to buy from now. It was a good vacumn but nothing amazing.
No, I would not recommend this to a friendDont expect the high priced Dyson to break day 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Red gasket at the top of the canister broke day 2. You can get a replacement but shouldn't have to!!! This should not be acceptable from one of the highest priced vacuums on the market.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
Problems under 1 year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the vacuum under one year and had an issue where there is no power. Dyson kindly sent a brand new replacement—2months later it stopped working entirely and the LED screen doesnt even appear. Waited over a month long for a part restock they ended up doing an exchange for a new replacement bc the replacement part was still out of stock. But having to go through it a second time…. Unreal for a vacuum at this pricepoint.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with us. We sincerely apologize for the repeated issues you’ve encountered with your vacuum. We understand how frustrating and inconvenient this must be, especially given the high expectations for our products. We appreciate your patience and are committed to resolving this matter to your satisfaction. Please contact our customer service team at askdysonUS@dyson.com so we can assist you further and ensure you receive a fully functional replacement. Your feedback is invaluable to us, and we will use it to improve our products and services. Thank you for giving us the opportunity to make this right.
Cheap plastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm done buying Dyson. I've had a few, and the plastic parts are CHEAP and break easily - and I'm someone who takes good care of their things. The cheap plastic starts to creek when you use it and as it eventually begins to degrade. They're always a dream to use when you first get them, though.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Hope you are doing well!
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We recognize that this experience has not been up to your expectations, and we sincerely apologize for the situation you have encountered. Your satisfaction is our top priority, and we are committed to resolving this issue promptly. Rest be assured, we are here for you and will do our best to assist you with the best possible solution. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to skdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
Use on bathroom floor is prohibited.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this model if you want to vacuum your bathroom floor. Dyson specifically prohibits using this in the bathroom. Even if the bathroom floor is completely dry, and is a hard surface, you are still not supposed to ever use it to clean up the bathroom floor - see the warnings, number 21. This is just so illogical. You can use it in a kitchen where there is a sink, but not in a bathroom where there is a sink. How does that make any sense?
No, I would not recommend this to a friendFailed after two years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I loved this vacuum. It’s like no other. Originally purchased December of 2022. However, come January 2025 the vacuum is nothing more than a door stop. After I press the trigger it does not remain on. I’ve consulted support and forums and tried everything from cleaning the filter, replacing the filter, checking for blockages, etc. all to no avail. It seems the problem stems from a faulty power switch/ trigger. It’s a known issue for this model and Dyson has done nothing to remedy. Do your research. For a premium product it’s sad that it only lasts 2 years. Shame on Dyson.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed the concern that you were facing an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and know how frustrating this could be. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Kindest Regards,
Dyson Customer Support
Junk! Poor Customer Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I won't buy another Dyson product ever! I was a month out of my 2 year warranty when the digital spin brush stopped working. They have been out of stock for over a year. I have a $700 vacuum I can't use and they won't help. Full size vacuums are 5 year warranties but cordless only 2. Even though they can't provide a new part they will not give me a new vacuum.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding multiple issues with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
- Cons mentioned:Price
Over expensive garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had several cordless Dyson vacuums and they all died on me. I bought a $100 one over the internet that does the job. Dyson is over-expensive, not worth.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum Cleaner. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this yesterday after seeing all of the hype, and when I went to use the laser head, it’s not sucking up the lit up hair. I thought maybe it needed a full night’s charge, but I tried it again this morning, and it has the same results. For a $650 vacuum, I was expecting this to work as advertised. I’m extremely disappointed. I don’t want to return it, but I think I may have to. The stair tool works well, but the fluffy head with the laser is extremely disappointing. That’s the whole reason I upgraded my Dyson.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .This is disheartening to hear. Does this happen in all suction modes?
Confirmed Fake by Dyson. Best Buy Won't Refund Me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Counterfeit Item - Best Buy Won't Refund. Don't buy these vacuums from Best Buy, they will either sell you a refurbished, used, or in my case a straight up counterfeit Dyson vacuum. I confirmed its fake from Dyson, and Best Buy will not refund my $700 they took from me. Do not buy these from best buy, if you are going to get them buy it directly from Dyson
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Jake, thank you for your review. We really appreciate your time and effort. We are so concerned to hear that you had this experience with your Dyson V 15.This does not fall in line with the iconic service standards we aim to provide our customers with, However, we are committed towards providing the best-in-class Experience for our Dyson owners. We do really apologize for the inconvenience caused to you. We value the opportunity to assist you, to help ensure your concern is resolved, we would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get this sorted out.
Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this vacuum during the Christmas Holidays and have yet been able to use it. I opened the box on the 16th day and the motor would not start. Not aware of Best Buy 15 day return policy. I called Dyson for a replacement motor head. They honored the warranty but sent the wrong part. Called Dyson again, for the correct motor head. I’m still waiting. Very disappointed!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson V15 Detect Extra Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Vacuum good - DYSON BAD.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE DYSON PRODUCTS. Yes, they are sleek and functional. Dyson markets a generous warranty; however, the moment you NEED their warranty, they will not provide any replacement parts. This was clearly a bad brush head, and could not last very long. I have been patiently working with Dyson, and they are not providing the replacement part under their warranty. When I tried to purchase the replacement part, it was out of stock. Not worth the price or hassle.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing a review. We apologize for the inconvenience as you are facing an issue with the part and the replacement has not been provided to you. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. Our team is here to help resolve any issues you are facing and ensure that your experience with our product improves. Rest assured; we are committed to assisting you and we will resolve your issue with the available options as quickly as possible. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Very disappointed. Do not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited when I purchased this product. Then, about 3 months after using g it, it started giving me messages that there was a blockage. Sometimes there was - always in The same place. I don't use it much now
No, I would not recommend this to a friend