Customer Ratings & Reviews
- Model:
- 448709-01
- SKU:
- 6539472
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the V15 Detect Extra Cordless Vacuum with 10 accessories for its incredible suction power, good battery life, and satisfying overall performance. Users appreciate its ease of use, lightweight design, and helpful attachments. While some find the vacuum a little pricey, most agree that its benefits outweigh the cost.
This summary was generated by AI based on customer reviews.
No more DYSON products in our house ever again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another DYSON product. All parts are out of stock, including filters which need replacement. The cleaning head broke after 4 months (wheel broke off) and they have no replacement cleaning head. They want me to package the machine up and UPS it back to them. They will review it send me another one. This is because they don't have the replacement cleaning head in stock.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to parts being out of stock. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
After 6 months of use, vacuum turns off by itself.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months of use, vacuum turns off by itself. Need to turn on several times before it stays on to use. This happens every day.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
New Dyson Returned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Rollers keep stopping on hardwood?! Green light not working.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support