Customer Ratings & Reviews
- Model:
- 229602-01
- |
- SKU:
- 5712666
Customer reviews
Rating 4.6 out of 5 stars with 7021 reviews
(7,021 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.8
Rating 4.8 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the V8 Animal Cordless Stick Vacuum highly for its suction power, overall performance, and ease of use. Its lightweight design and cordless feature are also appreciated, along with its relatively low noise level and compact size. However, some customers have expressed concerns about its battery life, ergonomics, and carpet cleaning capabilities.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 2 out of 5 stars
not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is not bad. Battery does not last long. Product quality is good. It is still heavy. No power on button is available. Overall, i is over-priced for the performance.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hii there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson V8 Animal cordless vacuum. I am pleased to hear you are satisfied with the performance and quality. The Dyson range of cordless vacuum cleaners has a battery-enhancing trigger. Battery power is only on when the trigger is pushed – this means that the battery is only used for cleaning, and is not wasted when moving from room to room, or moving around obstacles.
Also, as advertised, the Dyson V8 gets 7 minutes in MAX mode for tougher jobs. 25 minutes in standard mode with the motorized cleaner head attached and 30 minutes with the soft roller cleanerhead or mini motorized tool attached. 40 minutes for any other tool. If you are not getting the specified run times please contact us at [email protected] with your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Worked great until it didn’t…
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly until it stopped taking a charge about 2 months ago. Now it is an interesting art piece in our apartment and Dyson support hasn’t done anything, except to tell me to BUY a new adapter, which I did, and it still doesn’t work.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustrations with your V8 cordless machine. The V8 cordless is covered by a 2-year warranty for manufacturer defects for parts. Outside of the warranty, we do still provide diagnostic support for the machine, and our Dyson experts are available by live chat, phone, and email, and we'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Rated 3 out of 5 stars
Not good for rugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. It wouldn’t vacuum my bathroom rugs. It does great in wooden floors but Ubaldo need ir for my rugs. When I would start vacuuming the rugs the spinner would stop
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Mendoza, this is Kelly with Dyson. We're sorry to hear that you had some issues with vacuuming smaller rugs with the V8 Animal cord-free. I can confirm that due to the suction of this machine, as well as the floor tool providing an airtight seal between the floor underneath, you may find items like unfixed, smaller rugs difficult to vacuum with some of our machines. The brush bar is also designed to stop spinning if the bristles sense your flooring as an obstruction. The brush bar motor will stop, to prevent the motor from overheating. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Great gift. It's the best one I have so far.
I would recommend this to a friendRated 3 out of 5 stars
Short life span
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After seven months of owning this vacuum it is starting to vibrate and having difficulty vacuuming. I will be seeking either a refund or replacement soon.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Don’t believe the hype. Buy an extension cord
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just because they advertise with an accent and say they are great doesn’t make it so: this is a below average vacuum that performs far worse than a cheap plugin. Sure, it fits in many spaces but it doesn’t mean it can clean these spaces. Battery is quickly dying, the charging storage base is a small fight to engage properly and the suction is nowhere near my lesser priced Miele Not even close
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for taking the time to share this feedback. We love to hear and learn from our customers. I'm sorry to hear that you are not getting the full quality experience of your Dyson Dyson V8™Animal. If you feel that your vacuum might be malfunctioning, we do offer a two year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:WeightCons mentioned:Dustbin size
Rated 5 out of 5 stars
Best cordless vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used a few cordless vacuum's. This one by far is the best out there. I knew Dyson wouldn't disappoint, I have been using thier vacuum for a long time. All the different attachments that come included is always a plus. Your able to have to modes for the power which will help save the battery. I was so excited to use it, just note when you first unbox it, it is recommended to fully charge before use which took a few hours. The included wall mount is a nice addition allowing you to store your Dyson away nice and compact. Another plus is it's not a heavy vacuum it's easy to maneuver. In true Dyson fashion all the attachments are easily able to attach and detach. Emptying the canister with out having to touch it another Dyson plus. I recommend this as a quick clean up vacuum only because the canister isn't big like on the regular vacuum's. Always happy with Dyson performance.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Its OK but not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't last long if using max suction. You have to hold power button in all the while you are vacuuming which gets tiresome. Vacuum is heavier than I expected.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Ann, this is Kelly with Dyson. Thank you for your review. The Dyson V8 Animal Cordless vacuum cleaner has a run-time enhancing trigger. Battery power is only used when the trigger is pushed – it is not wasted when moving from room to room, or moving around obstacles. We know that battery run time is a very important aspect of performance for our owners, so we developed a trigger that helps maximize the amount of time you can clean on one charge. We chose a light-touch trigger over an on/off switch to ensure that battery life is never wasted by letting the machine run when it's not in active use.
Dyson V8 Animal also features two suction modes; MAX and standard. Please keep in mind that the V8 offers plenty of suction on normal power to effectively clean your floors because of the motorized brush bar. MAX power is really only needed for tough cleaning jobs. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using. We would value the opportunity to assist with your machine, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
"Animal" Variant can't pick up cat food bare floor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't pick up small cat food on a bare floor on a full charge at max setting. Terrible for a 400 dollar vacuum. I understand I'd have a better experience with the fluffy tool on bare floors but an additional 150 dollars when I had a Hoover Lynx for 120 dollars that performed better is ridiculous.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Ryan, this is Kelly with Dyson. We're sorry to hear that you've found the V8 Animal to lack suction. This is rather unusual to hear, especially given the two suction modes your machine offers. Typically, any loss of pick up, or suction, can be due to a blockage or clog some place within the machine. We have found that mode issues like this can be resolved with simple yet effective troubleshooting steps you can take at home. We'd value the opportunity to go over your machine with you to help make sure it's performing as intended. Please feel free to contact us directly via email at askdysonUS@dyson.com and it will be our pleasure to help.
Best wishes,
Kelly
Dyson Customer Support
Rated 1 out of 5 stars
Worthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overprice item that does not perform what it's produced for.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friendRated 1 out of 5 stars
Dyson stick vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roller stopped going around after about five times using. Package at best buy wad plain brown cardboard so was skeptical at time of purchase
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Suey, this is Summer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson V8 Cordless Vacuum. We would value the opportunity to learn more about your experience as we're committed to customer satisfaction and want to address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Summer
Dyson Customer Support
Rated 1 out of 5 stars
Vacuum review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have arthritis and you have to hold down the on button the whole time you’re vacuuming
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Rated 1 out of 5 stars
Expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super expensive I got v11 head new for $299 in eBay
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Battery doesn’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last It’s so hard to be charging it every 20 minutes sometimesI feel it’s less But it is much less or than what it says
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. Your Dyson V8 Animal cordless vacuum will come with two modes: standard and MAX. Dyson cordless vacuum cleaners also have a run-time enhancing trigger. Battery power is only used when the trigger is pushed – it is not wasted when moving from room to room, or moving around obstacles. All of our cordless units do come switched on to MAX mode out of the box, otherwise, when not set to MAX mode, a full charge gives 40 minutes of fade free power or 30 minutes when using the motorized floor tool.
It sounds very unusual that you're having an issue with your Dyson holding a charge, so soon after receiving it. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Rated 1 out of 5 stars
Bad vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended ………………………………. ………………………………..
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friendRated 3 out of 5 stars
Doesn’t live up to hype
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke almost immediately. You have to hold button down whole time your vacuuming. No sure why every raves about this brand.
No, I would not recommend this to a friendRated 2 out of 5 stars
Making loud noise on first two uses
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to like this vacuum cleaner. It could be the answer to my dreams. But the two times I’ve used it, it’s made a loud screeching sound when I move it in a certain direction. Like it needs to be oiled. I sent an email to Best Buy to report this, but no response. With COVID-19, I can’t just show up at the store. Especially when it’s been looted. I’m most angry with the lack of response from Best Buy. I’d like to try the same vacuum model.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We are sorry to hear that in your use, you've experienced a loud screeching type noise from your Dyson V8 Animal. This is definitely unusual to hear, and would indicate that your vacuum is not performing as intended. While we don't ever expect any problems to occur with your V8 Animal, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Rated 1 out of 5 stars
Battery dies within 5 ‘minutes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good vacumm when it comes to the succking, however the battery dies within the first 5 minutes.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Summer with Dyson. We're so sorry to hear that you are experiencing low run times with your V8. Your Dyson V8 cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Summer
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Not impressed! Don’t waste your time or money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it twice. It does not hold a charge for more than 20 minutes. I’d rather get out my shark vacuum attach the hose and plug it in than use this cordless vacuum. When I mention that I’ve only used it twice, that’s because it will no longer hold a charge at all. Starts up for literally 2 seconds and dies. I’ve attempted to get it to charge a million times over and it simply will not. So disappointed in this vacuum; especially, considering what we paid for it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Your Dyson V8 Animal will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. The total run time will be up to 40 minutes. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using.
It sounds very unusual that you're having an issue with your V8 Animal not charging so soon after receiving it. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Outstanding vacuum for a cordless
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have another Dyson, one of the big ball ones and this cordless vacuum actually compares very well to the big one. Granted, we don't have pets, so we're not dealing with pet hair issues. But, regardless, this cordless Dyson can *almost* give the big Dyson a run for it's money. The only thing that limits it is the 40 minute or so run time. The ability to convert it to a handheld (like a "dust buster") is an added benefit that I don't think people appreciate enough. The easy bin emptying procedure is also a plus in my opinion. If you're in a smaller house or apartment, then this may be the only vacuum you need. If your setup is larger, then this would be the ideal secondary vacuum/"dust buster," although it is quite expensive.
I would recommend this to a friend










