Customer Ratings & Reviews
- Model:
- 229602-01
- SKU:
- 5712666
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the V8 Animal Cordless Stick Vacuum highly for its suction power, overall performance, and ease of use. Its lightweight design and cordless feature are also appreciated, along with its relatively low noise level and compact size. However, some customers have expressed concerns about its battery life, ergonomics, and carpet cleaning capabilities.
This summary was generated by AI based on customer reviews.
Bad vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended ………………………………. ………………………………..
No, I would not recommend this to a friendDoesn’t live up to hype
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke almost immediately. You have to hold button down whole time your vacuuming. No sure why every raves about this brand.
No, I would not recommend this to a friendMaking loud noise on first two uses
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to like this vacuum cleaner. It could be the answer to my dreams. But the two times I’ve used it, it’s made a loud screeching sound when I move it in a certain direction. Like it needs to be oiled. I sent an email to Best Buy to report this, but no response. With COVID-19, I can’t just show up at the store. Especially when it’s been looted. I’m most angry with the lack of response from Best Buy. I’d like to try the same vacuum model.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We are sorry to hear that in your use, you've experienced a loud screeching type noise from your Dyson V8 Animal. This is definitely unusual to hear, and would indicate that your vacuum is not performing as intended. While we don't ever expect any problems to occur with your V8 Animal, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Battery dies within 5 ‘minutes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good vacumm when it comes to the succking, however the battery dies within the first 5 minutes.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Summer with Dyson. We're so sorry to hear that you are experiencing low run times with your V8. Your Dyson V8 cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Summer
Dyson Customer Support
- Cons mentioned:Battery life
Not impressed! Don’t waste your time or money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it twice. It does not hold a charge for more than 20 minutes. I’d rather get out my shark vacuum attach the hose and plug it in than use this cordless vacuum. When I mention that I’ve only used it twice, that’s because it will no longer hold a charge at all. Starts up for literally 2 seconds and dies. I’ve attempted to get it to charge a million times over and it simply will not. So disappointed in this vacuum; especially, considering what we paid for it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Your Dyson V8 Animal will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. The total run time will be up to 40 minutes. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using.
It sounds very unusual that you're having an issue with your V8 Animal not charging so soon after receiving it. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Overall performanceCons mentioned:Battery life
Outstanding vacuum for a cordless
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have another Dyson, one of the big ball ones and this cordless vacuum actually compares very well to the big one. Granted, we don't have pets, so we're not dealing with pet hair issues. But, regardless, this cordless Dyson can *almost* give the big Dyson a run for it's money. The only thing that limits it is the 40 minute or so run time. The ability to convert it to a handheld (like a "dust buster") is an added benefit that I don't think people appreciate enough. The easy bin emptying procedure is also a plus in my opinion. If you're in a smaller house or apartment, then this may be the only vacuum you need. If your setup is larger, then this would be the ideal secondary vacuum/"dust buster," although it is quite expensive.
I would recommend this to a friend Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it thinking of returning it. every time I use it I have to be cleaning it doesn’t seem to work right it keeps on going on and off. I have done everything it says to do I clean it all the time and wash the filters but it still does the same on and off
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Suction power, Weight
Extreme Versatility!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most versatile vacuums I've ever owned. This thing is light weight and very powerful. Was super easy to mount and setup for use. I have in one day vacuumed all of my carpeted rooms and then my hardwood flooring. After putting it back on the charger for a few hours, not that I needed to at the time, it was time for round two. With 5 attachments to choose from and an extension tube, I chose the small powered head and the angled wand. I then headed outside to my vehicle where I commenced to vacuuming out the piles of dirt from the winter months with kids climbing in and out. The Dyson v8 animal made quick and easy work on this task. I would definitely recommend this vacuum. I truly enjoy this little animal.
I would recommend this to a friend - Cons mentioned:Battery life
Frequent vacuum user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is not enough battery charge to use the max suction for very long. I am quite dissatisfied.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you've found the battery doesn't last long in your V8 Animal. Your machine offers two suction modes - regular and MAX. Right out of the box, the machine is going to be set to MAX. This mode provides a boost of suction making it ideal for larger messes or more stubborn debris. This mode does give less run time - about 7 minutes or so. Regular power, which should be sufficient for everyday cleaning, will give you up to 30-40 minutes of run time, depending on if you're using the motorized floor tool.
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
okay v8 but could be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one, of all the Dysons I have owned, had the least amount of suction...I had to swipe it several times over the pet hair to get it clean...
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you've found the Dyson V8 Animal to be lacking in suction. Your machine does come equipped with two powerful suction modes, regular and MAX. While regular suction is best for your everyday vacuuming, you may sometimes find a mess to be more stubborn or have larger debris to pick up. In these instances, switching the machine to MAX suction mode will provide you with a much-needed boost of suction power. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Plan to replace every few years.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery failure after 6 month. At least the manufacturer warranty was still good, but plan on replacing this every 2 years, and the battery is almost as expensive as a brand new unit. This is a widespread issue.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Digi, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson V8 Animal. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
- Cons mentioned:Battery life
Broke after 1 charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got one full charge out of it before it wouldn't charge again. Emailed dyson with no response after 4 business days. Looked up online what the issue could be and by the charging indicator it was a "replacement part only repair". Decided to return it instead since Dyson failed to respond.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Carissa with Dyson. We are sincerely sorry to hear of your experience and we want to help. We are committed to customer satisfaction and please know that we value your support and realize that buying a Dyson is an investment. This is why we back your new purchase from an authorized retailer with a free 2 year warranty on our cordless machines and we are always happy to provide support if a problem is ever encountered. Please do not hesitate to contact us directly at [email protected]. Best wishes, Carissa Dyson Customer Support
Not turning on
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in 4 months not able to turn on. Good product if it works
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Rama, this is Kelly with Dyson. We're so sorry to hear that you're not able to use your V8 cord-free, as it's no longer turning on. We do provide a free two-year guarantee when you purchase a new Dyson cordless machine. Please feel free to reach out to us directly for assistance. You can reach us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Pulses on and off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran one day then pulses, called Dyson this seems to be a problem with this model. They sent parts that were suppose to fix it but it did not they said that they could send me a new one in 4 weeks. Will return and I would not recommend this model at all
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.
If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
- Cons mentioned:Battery life
Do not waste your money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend buying this vacuum or any vacuum from Best Buy. They sell defective items. The vacuum’s battery didn’t even last 8 months before dying out. It’s a expensive $400 piece of junk.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Dissaponted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is horrible only last 1 hour disappointed!!
No, I would not recommend this to a friend - Cons mentioned:Battery life
Do not buy this at best buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bought this a year ago and it is not working. the battery will be replaced soon hope that will resolve the problem. I used it once a month. How come? I was supposed to be new…
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Gloria,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with you Dyson V8 Animal cordless machine. Our Dyson experts are always on standby by phone, live chat and email to provide assistance should you have any machine issues.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
- Cons mentioned:Battery life
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Dyson lasted exactly 2 years and 1 month (one month outside my warranty). The battery won’t hold a charge, the vacuum is so heavy I haven’t found a screw and wall that holds it very long, and the vacuum head scratched the floor after about a year because the felt pads wore off right away. I would never buy one again
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello J., this is Kelly with Dyson. We're sorry to hear that you're having trouble with the battery life from your Dyson V8 Animal. Lithium-Ion batteries are subject to degradation over time. This is completely normal and occurs with any device that uses this type of battery. Battery degradation is not a fault of the machine. It happens to all batteries in everyday items, such as mobile phones and laptops. Unfortunately, we are unable to advise how long each component will last in each individual's home. Having said that, we would generally expect the life of the battery to outlast the free 2-year guarantee provided with your machine, when purchased from a Dyson-authorized retailer. We'd like to learn more about your experience. Please contact us directly at askdysonUS@dyson.com. We'll be looking forward to your correspondence.
Kind regards,
Kelly
Dyson Customer Support
Dysen product is not in good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not in good quality. I bought 2 before this but they all don’t work for some reason. So when you buy a new dysen, always buy a protection plan.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Peng, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Dyson V8 Animal. While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Dyson v8 did not exceed my expectations.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The batteries is trash. And the speed mode spend the battery very fast.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Diana, this is Kelly with Dyson. We're sorry to hear that you're not having a 5-star experience with your V8 cord-free. You will have two suction modes, regular and MAX, for tackling any size mess in your home. While MAX is great for larger debris or more stubborn messes, we don't recommend that mode for everyday cleaning, as it definitely can place more strain on the battery, resulting in less battery life. If you'd like help troubleshooting your machine to make sure it's performing as intended, feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support