Customer Ratings & Reviews
- Model:
- 229602-01
- SKU:
- 5712666
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the V8 Animal Cordless Stick Vacuum highly for its suction power, overall performance, and ease of use. Its lightweight design and cordless feature are also appreciated, along with its relatively low noise level and compact size. However, some customers have expressed concerns about its battery life, ergonomics, and carpet cleaning capabilities.
This summary was generated by AI based on customer reviews.
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it thinking of returning it. every time I use it I have to be cleaning it doesn’t seem to work right it keeps on going on and off. I have done everything it says to do I clean it all the time and wash the filters but it still does the same on and off
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Suction power, Weight
Extreme Versatility!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most versatile vacuums I've ever owned. This thing is light weight and very powerful. Was super easy to mount and setup for use. I have in one day vacuumed all of my carpeted rooms and then my hardwood flooring. After putting it back on the charger for a few hours, not that I needed to at the time, it was time for round two. With 5 attachments to choose from and an extension tube, I chose the small powered head and the angled wand. I then headed outside to my vehicle where I commenced to vacuuming out the piles of dirt from the winter months with kids climbing in and out. The Dyson v8 animal made quick and easy work on this task. I would definitely recommend this vacuum. I truly enjoy this little animal.
I would recommend this to a friend - Cons mentioned:Battery life
Frequent vacuum user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is not enough battery charge to use the max suction for very long. I am quite dissatisfied.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you've found the battery doesn't last long in your V8 Animal. Your machine offers two suction modes - regular and MAX. Right out of the box, the machine is going to be set to MAX. This mode provides a boost of suction making it ideal for larger messes or more stubborn debris. This mode does give less run time - about 7 minutes or so. Regular power, which should be sufficient for everyday cleaning, will give you up to 30-40 minutes of run time, depending on if you're using the motorized floor tool.
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
okay v8 but could be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one, of all the Dysons I have owned, had the least amount of suction...I had to swipe it several times over the pet hair to get it clean...
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you've found the Dyson V8 Animal to be lacking in suction. Your machine does come equipped with two powerful suction modes, regular and MAX. While regular suction is best for your everyday vacuuming, you may sometimes find a mess to be more stubborn or have larger debris to pick up. In these instances, switching the machine to MAX suction mode will provide you with a much-needed boost of suction power. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Plan to replace every few years.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery failure after 6 month. At least the manufacturer warranty was still good, but plan on replacing this every 2 years, and the battery is almost as expensive as a brand new unit. This is a widespread issue.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Digi, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson V8 Animal. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Tia
Dyson Customer Support
- Cons mentioned:Battery life
Broke after 1 charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got one full charge out of it before it wouldn't charge again. Emailed dyson with no response after 4 business days. Looked up online what the issue could be and by the charging indicator it was a "replacement part only repair". Decided to return it instead since Dyson failed to respond.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Carissa with Dyson. We are sincerely sorry to hear of your experience and we want to help. We are committed to customer satisfaction and please know that we value your support and realize that buying a Dyson is an investment. This is why we back your new purchase from an authorized retailer with a free 2 year warranty on our cordless machines and we are always happy to provide support if a problem is ever encountered. Please do not hesitate to contact us directly at [email protected]. Best wishes, Carissa Dyson Customer Support
Not turning on
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in 4 months not able to turn on. Good product if it works
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Rama, this is Kelly with Dyson. We're so sorry to hear that you're not able to use your V8 cord-free, as it's no longer turning on. We do provide a free two-year guarantee when you purchase a new Dyson cordless machine. Please feel free to reach out to us directly for assistance. You can reach us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Pulses on and off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran one day then pulses, called Dyson this seems to be a problem with this model. They sent parts that were suppose to fix it but it did not they said that they could send me a new one in 4 weeks. Will return and I would not recommend this model at all
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.
If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
- Cons mentioned:Battery life
Do not waste your money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend buying this vacuum or any vacuum from Best Buy. They sell defective items. The vacuum’s battery didn’t even last 8 months before dying out. It’s a expensive $400 piece of junk.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Dissaponted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is horrible only last 1 hour disappointed!!
No, I would not recommend this to a friend - Cons mentioned:Battery life
Do not buy this at best buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bought this a year ago and it is not working. the battery will be replaced soon hope that will resolve the problem. I used it once a month. How come? I was supposed to be new…
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Gloria,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with you Dyson V8 Animal cordless machine. Our Dyson experts are always on standby by phone, live chat and email to provide assistance should you have any machine issues.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
- Cons mentioned:Battery life
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Dyson lasted exactly 2 years and 1 month (one month outside my warranty). The battery won’t hold a charge, the vacuum is so heavy I haven’t found a screw and wall that holds it very long, and the vacuum head scratched the floor after about a year because the felt pads wore off right away. I would never buy one again
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello J., this is Kelly with Dyson. We're sorry to hear that you're having trouble with the battery life from your Dyson V8 Animal. Lithium-Ion batteries are subject to degradation over time. This is completely normal and occurs with any device that uses this type of battery. Battery degradation is not a fault of the machine. It happens to all batteries in everyday items, such as mobile phones and laptops. Unfortunately, we are unable to advise how long each component will last in each individual's home. Having said that, we would generally expect the life of the battery to outlast the free 2-year guarantee provided with your machine, when purchased from a Dyson-authorized retailer. We'd like to learn more about your experience. Please contact us directly at askdysonUS@dyson.com. We'll be looking forward to your correspondence.
Kind regards,
Kelly
Dyson Customer Support
Dysen product is not in good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not in good quality. I bought 2 before this but they all don’t work for some reason. So when you buy a new dysen, always buy a protection plan.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Peng, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Dyson V8 Animal. While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Dyson v8 did not exceed my expectations.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The batteries is trash. And the speed mode spend the battery very fast.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Diana, this is Kelly with Dyson. We're sorry to hear that you're not having a 5-star experience with your V8 cord-free. You will have two suction modes, regular and MAX, for tackling any size mess in your home. While MAX is great for larger debris or more stubborn messes, we don't recommend that mode for everyday cleaning, as it definitely can place more strain on the battery, resulting in less battery life. If you'd like help troubleshooting your machine to make sure it's performing as intended, feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product initially after using a few times the max suction began not working properly
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is David with Dyson. I'm happy to hear how great you've found your Dyson V8™ in your initial use. That said, I'm sorry to hear of the unusual trouble you've experienced with your unit after a few uses in the MAX suction mode. While we don't expect issues to occur, please rest assured any problems that may arise can generally be resolved through simple troubleshooting. Dyson will also back your new cordless purchase with a free two-year guarantee. We're always keen to assist if ever needed, and it would be our pleasure to go over your machine with you to help ensure your Dyson V8™ is performing properly. Please don't hesitate to contact us directly via email at askdysonUS@dyson.com.
Best wishes,
David
Dyson Customer Support
- Cons mentioned:Battery life
Dyson Animal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is disappointing. Seven (7) minutes of vacuuming is not long enough.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. The Dyson V7 Animal cordless vacuum cleaner has a run-time enhancing trigger. Battery power is only used when the trigger is pushed – it is not wasted when moving from room to room, or moving around obstacles. All of our cordless units do come switched on to MAX mode out of the box, otherwise, when not set to MAX mode, a full charge gives 30 minutes of fade free power or 20 minutes when using the motorized floor tool.
When using your machine in MAX with the direct-drive Motorhead, run time will be approximately 7 minutes. Dyson Animal variants come equipped with a mini motorized head which is designed to pick up pet hair from furniture and stairs. You can also use this tool with the machine in MAX power for optimum pick-up, if you find that standard power is leaving pet hair behind.
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Suction power, Weight
Convenient and powerful, best vacuum I've owned!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson V8 Animal is an amazing vacuum. It's suction is powerful. I vacuumed my living room rug with my central vacuum cleaner, then went over it with the V8 Animal. This little battery powered vacuum pulled up two canisters of dust left behind! The vacuum is lightweight and very easy to maneuver around the house. The battery lasts exactly as advertised: 40 mins on regular power and 20 minutes on high. The canister is very easy to empty out. I find myself vacuuming more often and each time I use it, I continue to be amazed how powerful this awesome vacuum is!
I would recommend this to a friend Poor battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died fast.No enough time to clean up. Poor qualty.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello LorenG, This is Amanda from Dyson. It sounds like your machine may be in MAX/Boost mode. To ensure you're able to receive the full run time your machine can provide, we'd recommend switching off of the MAX suction mode. Hope this helps! Amanda Dyson Customer Support
- Cons mentioned:Dustbin size
BIN SPACE SMALL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due the bin space too small, I returned it and replaced V10 for larger bin.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear that you found the dust bin on the Dyson V8 to be too small in your use. The bin on the V8 holds 0.14 gallons, while the bin on our Cyclone V10 models holds 0.20 gallons, so it definitely does hold a bit more debris. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
save your money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very heavy and clunky. not a lot of battery time vs usage. take 4 hrs of charge time to get 1 hr worth of cleaning. its cool for inbetween deep cleaning sessions. you have to keep your finger on the trigger at all times gets tiring.
No, I would not recommend this to a friend