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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 7021 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the V8 Animal Cordless Stick Vacuum highly for its suction power, overall performance, and ease of use. Its lightweight design and cordless feature are also appreciated, along with its relatively low noise level and compact size. However, some customers have expressed concerns about its battery life, ergonomics, and carpet cleaning capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 7,021 reviews
  • Rated 3 out of 5 stars

    Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a strange sound when rolling on the tile floor. Wasnt chrome as advertised on the box.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Tamara, this is Kelly with Dyson. We're sorry to hear that while vacuuming your hard floors, you found that your V8 Animal makes a strange noise. While I'm not certain of the noise you're hearing, it would be normal for there to be noise of the rotating brush bar and the bottom of the cleanerhead as it's pushed back and forth across the floors surface. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Box had been opened. Dyson was used !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was open. Power head had scratches. Not so happy with Best Buy. Dyson vac works great.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear about your experience with your recent purchase. We would like to ensure that your vacuum is performing as intended. Please feel free to reach out to askdysonUS@dyson.com. We are keen on providing support.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Motörhead failed. Service loop from hell.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a year the gear assembly on the Motörhead broke. The brush stopped spinning and it just made a grinding noise. When we contacted Dyson, we just got stuck in an endless loop. We provided our serial number and a description of the problem. They responded by asking for the serial number and description of the problem. (?!) Which we sent to them in the email. They said they can't open the attachment. There was no attachment, just the text of the email. They responded by asking for... you guessed it - the Serial Number and Description of the Problem. We gave up and got a Eureka for 1/4 of the price.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello,

      Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience when seeking assistance with your Dyson V8 Animal cordless machine. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Not a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good choice for a huge area or if you have a big home

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We appreciate you taking the time to share your feedback with us. We're sorry if the machine doesn't seem to be a good fit for you. We always try to provide a prompt resolution to any issues that may arise. Feel free to get in touch with us at askdysonUS@dyson.com.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    It’s alright.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a vacuum expert but it’s just alright. It serves it purpose but nothing spectacular for the price.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Michelle, this is Kelly with Dyson. The Dyson V8 Animal cordless is a hassle-free vacuum with powerful suction. The powerful direct-drive cleanerhead removes ground-in dirt and pet hair from carpets, and self-adjusts to pick up dirt and debris from your bare floors. We speak to our owners frequently and they tell us that cordless vacuums have changed the way they clean. We hear they clean more often, but in shorter bursts, spending less than 20 minutes per clean. We would value to opportunity to ensure that your unit is performing as intended as we are committed to customer satisfaction. Please do not hesitate to reach out to [email protected] we are keen on providing support.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Ease of use, Suction power
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Nice portable stick vac

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice portable vacuum. It's nice not to have to lug around a big vacuum to clean steps, vents and cobwebs in my house. It comes with several handy attachments and is pretty easy to setup and use. I opened the package and was happy to see that it was partially charged, so I could play with it right out of the package. I used it initially to clean my carpeted steps and found that the max suction switch was much better to use for vacuuming the carpet. The normal suction just didn't clean as well. With the switch on max suction, you do lose some battery time, but I was able to clean about two dozen steps, the landing and switched it back to normal to clean the cobwebs in some corners. I also used it to vacuum up some crumbs my kids dropped on the tile floor and while it worked, the broom was still the better option. I'm not sure if it was intended to be used on tile, but I figured I would try it nonetheless. This is my first time using a stick vac, so maybe my opinion will change after more use. I plan to use it to vacuum out our vehicles instead of using my wall mounted shop vac in the garage and I'm sure I will appreciate the portability of this vacuum. For the price, I'm not sure it would be worth it for a maximum of approximately 40 minutes of use, but I do like my gadgets. I wouldn't pay $600 for what I get out of it though. All in all, its not a bad vacuum, but I would probably stick with my broom and dustpan for this price.

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the V8 Animal. I am pleased to hear that you are satisfied with its performance and portability, making git a great option for quick clean ups and in between cleanings.

      We would value the opportunity to address any questions or concerns you may have about this vacuum. Please contact us at [email protected], include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a vacuum that makes vacuuming convenient. This one has not lived up to the last one I purchased. The battery only lasts 3 minutes. It happened after six months.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Sheila, this is Kelly with Dyson. We're glad to hear that you've found the V8 Animal to be so convenience, but sorry that you're having battery issues. Dyson V8 vacuums have a run time of up to 40 minutes, when used in standard power mode. In MAX power, run time will be shorter due to the added boost of suction power. You should find that suction in standard power mode is sufficient for most tasks, while MAX is better suited for tough cleaning jobs. You may be interested to know that the new Dyson Cyclone V10 models have an advertised run time of up to 60 minutes, which is our longest run time to date.
       
      We would like to ensure that your vacuum is performing as intended. Please feel free to reach out to askdysonUS@dyson.com. We are always keen on providing support.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Dyson hand vac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice vacuum but I didnt like how I had to hold the button down the entire time I used it

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Jess, this is Kelly with Dyson. We speak to our owners frequently and they tell us that cordless vacuums have changed the way they clean. We hear they clean more often, but in shorter bursts, spending less than 20 minutes per clean. Our cordless models have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed.

      The Dyson V8 Animal features a direct-drive cleanerhead, with gentle carbon fiber bristles safe for any flooring type, but powerful enough to pick up debris from both bare floors and carpets. While the machine will offer less run time in MAX power mode, most households find standard power sufficient for everyday messes. When using your machine in MAX with the direct-drive Motorhead, run time will be approximately 7 minutes. Dyson Animal variants come equipped with a mini motorized head which is designed to pick up pet hair from furniture and stairs. You can also use this tool with the machine in MAX power for optimum pick-up, if you find that standard power is leaving pet hair behind.
       
      We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We're keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Ease of use, Suction power, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Vacuum Ever!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is seriously amazing! Dyson is in a league of their own and this model is their super star. It does everything you could possibly want from a vacuum and its cordless which makes using it so much easier. It never loses suction and it has so many useful attachments. The whole unit is very light and maneuverable which makes taking it up and down stairs a breeze. This vacuum is sure to save you time while cleaning which could be better spent elsewhere.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive Plastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Dyson vacuum, the first two were roller ball vacuums, neither of them lasted longer than 8 months. This one is still working but it just feels like a flimsy, cheap product. Once this one dies, it'll be the last dyson I purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Regret. Beware if you have a lot to vacuum at home

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't understand why the next model up was $200 more just for battery life. I totally get it now. This thing only lasts an hour and takes so long to get charged and lasts less and needs to be charged more as time goes on and it doesn't start too nice.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that you've been disappointed thus far, with the battery life from the Dyson V8 Animal. Dyson V8 vacuums have a run time of up to 40 minutes, when used in standard power mode. On MAX power, run time will be shorter due to the added boost of suction power. You should find that suction in standard power mode is sufficient for most tasks, while MAX is better suited for tough cleaning jobs. We're keen to go over your machine with you and learn more about your experience, as we'd like to help ensure that your Dyson is performing properly. Please consider emailing us directly at [email protected].
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Battery life is only 10-15 mins On high power .

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. I'm sorry to hear that you've encountered a short run time with your Dyson V8 Animal. Your vacuum will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using. We'd value the opportunity to go over your machine with you. Please feel free to reach out to us directly at [email protected]. We are keen on providing support.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    DON’T WAIST YOUR MONEY

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON’T BUY .....Worked for a year then all of a sudden I might get 1 minute of vacuum time it’s been a frustrating buy for me ..... I’m going to purchase something else soon . It’s to expensive of a product to only get 1 minute of use .

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello JJ, this is Kelly with Dyson. We're sorry to hear that after just one year of use, you're experiencing problems with your Dyson V8 Animal. We would definitely expect there to be more than 1 minute of run time. We'd value the opportunity to learn more about your experience, as we're dedicated to customer satisfaction. Also, as a reminder, we're always keen to assist if ever needed and do include our helpline details directly on all of our machines to ensure a Dyson expert is never far and can be easily reached if you ever need help. Along with phone support, we also offer via live chat directly on our website as well as 24-hour email assistance. Please consider emailing us directly at askdysonUS@dyson.com. We are always very happy to help and look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Nice and light weight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, only issue is when we keep max suction it overheats

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. We're sorry to hear that you've had issues while using your Dyson V8 Animal in MAX suction mode. Like all modern electrical machines, Dyson products generate heat during use and when working harder, the amount of heat will increase. However, Dyson products are designed and tested to ensure that they never reach temperatures sufficient to cause an injury and this safe operation is confirmed by the products being approved to international safety standards.

      If you do feel concerned about the temperature of your product rest assured that it is safe, but temperatures can probably be reduced by cleaning the filters or removing any blockages. We can also confirm that when using MAX mode, which is better suited for larger debris or more stubborn messes, you will find the machine does run warmer, due to the boost of suction the battery and motor both work to provide. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Box arrived opened and looked refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, box was already opened, good for daily use

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Guerrero, this is Kelly with Dyson. While we're glad to hear that your V8 Animal appears to be working as intended, we wouldn't expect for your box to arrive open. I can confirm that our cord-free machines are great for everyday use, for quick pick-ups, or even whole home vacuuming. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support. 
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, will keep you posted in a few weeks

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Kelly with Dyson. We're thrilled to hear that thus far, you've been pleased with the Dyson V8 Animal cord-free vacuum. The Dyson V8 Animal features a direct-drive cleanerhead, with gentle carbon fiber bristles safe for any flooring type, but powerful enough to pick up debris from both bare floors and carpets. While the machine will offer less run time in MAX power mode, most households find standard power sufficient for everyday messes. When using your machine in MAX with the direct-drive Motorhead, run time will be approximately 7 minutes. Dyson Animal variants come equipped with a mini motorized head which is designed to pick up pet hair from furniture and stairs. You can also use this tool with the machine in MAX power for optimum pick-up, if you find that standard power is leaving pet hair behind.
       
      We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    After two weeks of usage, it stopped working.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite happy with the performance of the item but it stopped working after 2 weeks. I would be returning it tomorrow

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. I am sorry to read your review, and hear that after just two weeks of use, your Dyson V8 Animal stopped working. This is unexpected to hear, and certainly not the experience we would expect you to have with any Dyson product. Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. While I understand you've decided to return your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do Not Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product. Battery life is maybe 30 minutes then you have to wait an hour or so for it to charge up again. Very disappointed especially for the amount of money we paid.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. We are sorry to hear that you were so disappointed with the run time/battery life from the Dyson V8 Animal. Your vacuum will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using. Having a shorter run time does sound unusual, and we'd value the opportunity to go over your machine with you. Please feel free to reach out to us directly at [email protected]. We are keen on providing support.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worked Great for exactly 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 1 year, and then stopped. Won't charge, the battery is dead, and the warranty is up. Very expensive paperweight now. Going to look for a replacement, but it definitely will not be Dyson.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Vic, this is Carissa with Dyson. We are sincerely sorry to hear of your experience with our V8 Animal, but we are eager to provide support. Furthermore, the V8 Animal is equipped 2 year Dyson warranty, when purchased new and from an authorized Dyson retailer. In addition to a team of experts to ensure it performs as designed. We would like to learn more of your experience, please feel free to contact us at [email protected]. We look forward to assisting you further. Best wishes, Carissa Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like it because theirs no on and off button. Also the ran time is short . The box said 40mins. It only last 5 minutes.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello SKeith,

      Thank you for your review. This is Miella from Dyson. We're sorry for your frustration with your Dyson V8 Animal cordless machine. Dyson cordless vacuums will feature a runtime enhancing light touch trigger, which requires little pressure to run the unit as well. It may also prove helpful to ensure the unit is held with a firm, but not a very tight grasp, given that the light touch trigger does not require a very hard press or grasp to operate.

      The V8 machine does provide up to 40 minutes of run time, depending on the power mode and tools used. The V8 has two power modes: extended run suction mode (also called standard mode) and max mode. Out-the-box, the machine is commonly set to max mode. Max mode is designed to be a temporary boost of power for particularly stubborn messes, and lasts up to 7 minutes total. The standard mode is the main mode to be used as it is designed for the majority of cleaning tasks. We recommend checking if your machine is on max mode.

      We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US