Customer Ratings & Reviews
- Model:
- 229602-01
- |
- SKU:
- 5712666
Customer reviews
Rating 4.6 out of 5 stars with 7022 reviews
(7,022 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.8
Rating 4.8 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the V8 Animal Cordless Stick Vacuum highly for its suction power, overall performance, and ease of use. Its lightweight design and cordless feature are also appreciated, along with its relatively low noise level and compact size. However, some customers have expressed concerns about its battery life, ergonomics, and carpet cleaning capabilities.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dyson v8 animal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve ever made. I depend on my dyson everyday.
I would recommend this to a friend Rated 5 out of 5 stars
Does a great job!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vac and find it very handy for all my vacuuming needs. It’s a very compact installation, perfect for my apartment. It does a great job and so far has met or exceeded all my expectations. It is heavier than I expected and holding the trigger the whole time while using is somewhat uncomfortable.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product! Would recommend for sure
I would recommend this to a friend Rated 1 out of 5 stars
This vacuum sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a shark lover, but i decided to try a Dyson. We have hardwood floors with a washable area rug in our living room. This vacuum works great on hardwood, but the moment i tried to vacuum the area rug, the vacuum stopped every time. Also the vacuum head doesn't always stay flat on the ground. Will be returning this one less than 24 hr after buying.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Rated 1 out of 5 stars
The worst!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always been a Dyson fan but this is THE WORST!! If you’re buying it for hardwood floors then you’ll love it but if you want to use it on carpet - it SUCKS!!!! I wish I never would have bought it! It says it’s clogged or the air filter needs cleaned and you do all the things and it still doesn’t work. I’ve taken this thing apart and cleaned it more times than I’ve used it!! The worst! Save your money!! I’m going to have to go and buy another vacuum cleaner just for bedroom carpets and you better believe it’s not going to be a Dyson!!
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friendRated 3 out of 5 stars
mediocre
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a pretty decent vacuum it the battery does not last very long
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Kevin, this is Kelly with Dyson. Your Dyson V8™ cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
Rated 2 out of 5 stars
Very Poor Battery and no light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the battery life on this is very poor and we don't even leave it plugged in all the time. It picks up the same as other ones i have had. Also there is no light on this vacuum my other ones had a light.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Great for quick clean up! Easy to use!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Breaks down and Worst Service Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I purchased both an upright and the wand vacuum. The upright hose blew a hole in the first year, could not get anyone from Dyson to return a call, so it sat there. The wand stopped working and again good luck getting much help. Now a few years has gone by, forgot they were still there and I go to a best buy which had a Dyson rep who asked me if I had tried one. Well she got more than she bargained for but she gave me a card and told me there was a service center and they would take care of me. I go there, they charge me $32.00 for a new hose, OK I will let that go but then they say the main body of the wand is shot and needs to be replaced for $134.00, half the price of a new one. When I stated What happened and how can they charge for a part that was obviously defective, they stated I can pay it or call Dyson, who also said I can pay it. DONT BUY DYSON, they break down and they will charge almost the same amount as a new one to fix. I would rather buy a $100 vacuum every year for the next 8 years than go through this again!!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. I am sorry to hear about your experience. Based on the description, it sounds as if this review is regarding an upright and not the Dyson V8 Animal.
We would value the opportunity to address your concerns regarding your upright in more detail. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
Rated 2 out of 5 stars
5 hrs to charge. Only 20 min run time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this vacuum for two weeks and regret my purchase for the following reasons: (1) Charge Time: It takes 5 hrs to fully charge the battery (2) Run Time: On a full charge I am unable to complete vacuuming my hardwood floors in 3 full rooms. I can only get my living room, dining room, and 1/2 my kitchen done, (1200 square feet) (3) Convenience: Not convenient to then wait 5 more hours to charge to finish 3 more rooms. (4) Blowback: The design means while you are vacuuming the air exhaust gets blown on your arm (there is no escaping and I have no idea how clean this air exhaust is) (5) The dirt release is a little tricky. On the pro side, I am happy it has a hepa filter and a washable filter. But for over $300 this is ridiculous. And we do like our Dyson upright. So really surprised by this experience.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We are sorry to hear that you're regretting your purchase of the Dyson V8 Animal. The Dyson V8 Animal features a direct-drive cleanerhead, with gentle carbon fiber bristles safe for any flooring type, but powerful enough to pick up debris from both bare floors and carpets. While the machine will offer less run time in MAX power mode, most households find standard power sufficient for everyday messes. When using your machine in MAX with the direct-drive Motorhead, run time will be approximately 7 minutes. Dyson Animal variants come equipped with a mini motorized head which is designed to pick up pet hair from furniture and stairs. You can also use this tool with the machine in MAX power for optimum pick-up, if you find that standard power is leaving pet hair behind.
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
You'll love it now, hate it in 1-2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.***Dyson keeps deleting my post from their main website as they filter out negative posts.*** I used to say this vacuum was one of my top 5 favorite things ever. Within a year, the battery was seriously suffering. After 2 years, I could only get about 10 minutes of straight vacuuming before it would die. I dealt with it because I loved the vacuum so much and would keep the house clean just to tidy with the V8 - but it would sometimes take me an entire day to vacuum the house because I had to keep charging. Jump ahead to this past year, I finally reached out to Dyson as my vacuum can't hold a charge for longer than 30 seconds to 1 minute straight whereas it takes 5+ hours to charge it back up. I literally can't vacuum anything now before it dies as there are no corded options. THIS VACUUM DOES NOT WORK WHILE CHARGING OR PLUGGED IN. I finally reached out to customer service who told me I was a few months passed the warranty (I seriously thought Dyson was a company who's caliber would back up lifetime warranties so I had no idea there was a 2 year expiration date on that). They redirected me to purchasing a battery which is not cheap by any means (I could literally buy a whole new off brand vacuum that point). To make matters worse, the item has been out of stock for MONTHS! So, here I am without a vacuum at all and even if I was desperate enough to purchase the battery. I'm beginning to wonder if this problem is so prevalent that Dyson can't keep up with battery replacements for this machine. Or if Dyson keeps the battery out of stock on purpose to force consumers to buy NEW machines.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia with Dyson. We're sorry to hear you say this. To clarify, all cordless machines purchased new from Dyson directly or an authorized retailer include a 2 year warranty. While Dyson batteries are made to last the life of the machine, depending on use, it may be necessary to replace the battery a little sooner than expected.
If ever needed, feel free to reach out to our support team for help with your battery at questions.us@dyson.com. Please keep in mind parts purchased through Dyson's site include a one year warranty. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
Rated 3 out of 5 stars
Dyson - Short name to match short runtime
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LEss than 3 years after buying a dyson, battery is "dead". Throughout life never delivered "promised" runtimes. With this short a battery life, it has been almost useless. Kept my corded Vaccuum as pack up and use it more often!!
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're sorry to hear that you've had issues with run time on your V8, from the time you acquired your machine. I'm not certain from your review here if you ever reached out to us for support, however we are available via multiple channels: live chat, email and phone, and always happy to help troubleshoot any issues you might be having.
Dyson V8 Animal features two suction modes; MAX and standard. Please keep in mind that the V8 offers plenty of suction on normal power to effectively clean your floors because of the motorized brush bar. MAX power is really only needed for tough cleaning jobs. Also, while many do use Dyson cordless machines as their main vacuum at home, if you prefer a longer run time, we’d recommend one of our compact uprights or canister models.
We would value the opportunity to assist with your machine, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Rated 3 out of 5 stars
Average and Pricey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average especially for its price point. I have a Tineco for half the price that does more. The main floor brush doesn’t light up. You have to manually press the button the entire time. I will say the battery life is better.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Hannah, this is Kelly with Dyson. I can confirm that the Dyson V8 Animal does not have a light at the cleanerhead. Currently, the only machine we offer that does would be the V15 Detect, which includes the Laser Slim Fluffy™ cleaner head. It features a laser which illuminates dust on hard floors. With regard to the trigger, we know that battery run time is a very important aspect of performance for our owners, so we developed a trigger that helps maximize the amount of time you can clean on one charge. We chose a light-touch trigger over an on/off switch to ensure that battery life is never wasted by letting the machine run when it's not in active use.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Rated 1 out of 5 stars
Battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the vacuum for a little over a year. Has only been used on hardwood floors, and one small rug. Battery barely lasts 10 mins now on a full charge, not to mention takes a solid 4-5 hours to fully charge itself. I'd save your money, research a different brand, and stay away from dyson.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Dear Valued Customer, thank you for taking the time to share your feedback on your experience with your Dyson V8 vacuum. We truly appreciate your input and are genuinely concerned to hear about the issues you've encountered. Please accept our sincere apologies for any inconvenience this may have caused, as we always strive to provide our customers with top-notch service. We'd like to emphasize our commitment to delivering the best possible experience for Dyson owners. Your satisfaction is our utmost priority, and we're dedicated to resolving any concerns promptly and efficiently. To help us address your specific issue and identify ways to improve our services in the future, we kindly request that you reach out to us via email at askdysonUS@dyson.com. Please include "Dyson Review" in the subject line to ensure prompt attention to your concern. Sincerely, Dyson Support Team
Rated 2 out of 5 stars
Not as great as it should be clogs alot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with this vacuum, it tends to clog very easily with our dogs hair even though it says its made for it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Really IS for pet hair!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! We have two cats and one has extremely fine hair that sticks like glue especially on the wool carpets. It is no match for the MAX power setting. One pass on Max or 2 on the regular setting. A product that does match the hype. AA++
I would recommend this to a friendRated 5 out of 5 stars
Cleans after small pets only
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tool, for small pets that do not shed too much hair, otherwise your motor will get busted, other than that, great product, loved it.
I would recommend this to a friendRated 1 out of 5 stars
Can't recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had 1 that lasted a year. Thankfully, I had purchased a Geek Squad Protection Plan. I exchanged it without an issue and got another one. The second vacuum has been having the same issue. Glad I got a protection plan for it as well.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
An animal with a short lifespan...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes the Dyson V8 Animal (Titanium) looks cool and yes it worked good for 2.5 years, but now 8 months after the warranty expired, the battery will not hold any charge at all, and no I do not think I should have to pay an extra $129.99 for a replacement battery. That's too bad cause I really wanted to keep liking this vacuum, but I do not think it should be unusable after 2.5 years. Sorry Dyson but I am not going to drop $350 for a vacuum, and then another $130 every 2-3 years.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're glad to learn from your review, that you have found the V8 Animal to work so well for you, in your home. While we can't guarantee a lifespan for the battery due to varying factors, I can confirm that we would generally expect the battery to outlast the free 2-year guarantee provided with all new machines purchased from an authorized retailer. While we don't expect problems to occur, the guarantee is in place to help protect against any problems that may ever arise or come up with a new purchase. I'm also happy to share that we do also have many happy cordless Dyson owners who are still enjoying some of our earlier models today.
We'd value the opportunity to learn more about your experience with your machine to help ensure that you are able to enjoy your machine as intended. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Rated 5 out of 5 stars
Quick Silver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quick easy to place and pick up online order plus the actual vacuum is amazing.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
I would recommend this to a friend










