Customer Ratings & Reviews
- Model:
- 400473-01
- SKU:
- 10104284
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.9 out of 5 stars
to a friend
Dyson V8
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good, but battery life is too short. Upgrade the battery.
I would recommend this to a friendIts just OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok. I should have bought the more expensive kind. It doesnt do great with sand. It does get the pet hair though. I feel like for the cost, it should be better.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Battery doesnt last
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have stuck with the full size wired vacuum. This one doesnt last that long before needing a recharge. Its not easy to reach high places
No, I would not recommend this to a friendBattery sucks more than the vaccuum
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this model because it was newer. Thought was that the battery charge would last however, after a few months the charge vrs usage gets shorter and shorter as time goes. Now we are lucky to get a full minute or two out of a charge. Doesn't matter how long it's been on the charger. The batteries are trash on the Dyson's. Other than the battery issues it's a good product. Too bad I can't use it that often.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Summer with Dyson. We're so sorry to hear that you are experiencing low run times with your V8. Your Dyson V8 cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Summer
Dyson Customer Support
Bad Battery Life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful battery life. I've had this vacuum less than a year and its pretty much impossible to use. It started going bad within 60 days.
No, I would not recommend this to a friendBattey life let down
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.210 minute charge time to get 12 minutes of vacuuming. Such a let down especially when the specs say 40 minutes of run time. Thats what i get for spening $500 just for the name.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for your feedback. We’re sorry to hear about your experience with the run time and charge time of your vacuum. This is not the experience Dyson strives to provide for its customers. However, we strive to provide the best experience for our customers. We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Cordless vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt like cordless vacuum. Battery time is too short using it on high power. I felt it was not user friendly when it came to emptying the container too. Corded vacuums are way better product.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Tracey, thank you very much for sharing your experience with us. We are truly sorry that the Dyson V8 Cordless Vacuum did not meet your expectations. We understand how disappointing it can be when the battery life feels too short on high power and when the process of emptying the container is not as user-friendly as anticipated. Your feedback is extremely valuable to us, and we appreciate you taking the time to share your thoughts. Please be assured that we are here to support you, and we would be happy to assist you further. We kindly request that you contact us through Dyson live chat or Dyson phone support, where our team can look into your concerns in detail and offer guidance. Thank you once again for your patience and for choosing Dyson. We are committed to ensuring that you receive the assistance you need. Best Wishes, Dyson Customer Support.
Extremely useful and versatile vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this vacuum! It is cordless, has eliminated my issue of plugging and unplugging a vacuum each time I change rooms, and getting tangled up in the cord! This vacuum is powerful enough to get through all, if not most, of the upstairs; the charge (when on high power) lasts approximately 20 minutes. It can also get under the couch, bed, dining table and coffee table. I can also vacuum the car easily! Easy to maneuver due to its light weight and low profile! IF I were to change one thing, I would simply give it a slightly larger battery to last a few more minutes.
I would recommend this to a friendDyson portable vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum works it's easy to use. However I don't I give it 3 stars because the battery life is less to be desired. I have actually gotten at least one hour of use total from this device.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello. Our Dyson experts are available and ready to help with your V8! Please send an email to questions.us@dyson.com with your serial number. Hope this helps!
Not the right vacuum for my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't clean very well. I had to empty the canister too often. I have pets and it was not up to the job in a house. Maybe an apartment.
No, I would not recommend this to a friendNot a fan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy for the money they cost, not worth it. Had motor replaced and it hesitate, very annoying.
No, I would not recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been wanting a Dyson for a long time and thanks to the sale I finally bought one. I love this vacuum. It has made vacuuming so much easier especially the stairs. My husband used it to vacuum his car and loved it. I use it mostly for the downstairs area of my house and use it on high power. I get it fully charged and by the time I finish the downstairs area the charge has dropped down one notch. So I try to keep it charged I’m between use as to not have to worry about the charge going out during vacuuming. It is definitely lightweight and amazing.
I would recommend this to a friendNot like they used to.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made like they used to. My older DYSON stick had more suction, a better opening dust canister and a bigger dirt canister.
No, I would not recommend this to a friendMixed reviews
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love the suction power!! However the longest the battery has lasted is 12 minutes. It takes quite a while to charge
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer
Dyson vacuum
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies too fast. Good vacuum but have to keep on charging it
No, I would not recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this vacuum since February 2024, I wish I would have returned it right away. Have had nothing but problems with this vacuum, from not picking up to battery going out. I only use this on our tile floors downstairs so not alot. This would have to be my biggest purchase regret I have ever made. I have a cheap $85 Amazon vacuum that I use that works better.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with us. We’re truly sorry to hear that your vacuum has not met your expectations. We understand how frustrating it must be to deal with ongoing issues, especially when you expected reliable performance
Your satisfaction is very important to us, and we want to help resolve this concern. We would love the opportunity to troubleshoot the problems and determine the root cause. Please feel free to reach out to us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention to this matter.
We appreciate your time and feedback, and we hope to assist you in improving your experience with our product.
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m pleased with the vacuum on tile. I don’t like the suction on carpet, seems to clog a lot, holding the trigger for more than one room makes my hand hurt, taking the canister off to empty.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Greetings of the day!
Thank you so much for your valuable response. We have reviewed your concern regarding having an issue with your Dyson Cordless Vacuum. We preciously understand how much frustrating this could be, however please be assured we would surely get a resolution for you. We request you to contact us via Dyson live chat or call support so that we can look in to the concern further and get the issue resolved. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
With Regards,
Dyson Customer Support.
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice little thing for pick up. It works well. My issue is that the battery runs out too fast. I do not like that.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer
Blah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the worst. It gets the job done but the charge time is wild.
No, I would not recommend this to a friendRecently purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have a trigger hold button. Once you release vacuum trigger vacuum stop running. Also, because the vacuum is top heavy, you must lay it down if you need to move furniture etc.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Bernard, this is Kelly with Dyson. I can confirm our V8 cord-free vacuum does not have a lever or lock on the trigger, to hold that in place while you vacuum. This machine does have our light-touch trigger, and you will need to hold the trigger down to provide power to the motor. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support