Customer Ratings & Reviews
- Model:
- 400473-01
- SKU:
- 10104284
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.9 out of 5 stars
to a friend
Just average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best to be honest... you expect more from a 350 vacuum
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Stopped Working After 1 Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working one year after purchasing under incredibly light use. It is absolutely not worth buying. I'm incredibly disappointed because we bought this assuming Dyson was a quality brand.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback about the Dyson V8 Cordless Vacuum. We're truly sorry to hear about your experience and understand how frustrating it must be, especially when expectations of quality weren’t met. At Dyson, we strive to deliver products that stand the test of time, and it’s disappointing to hear that this wasn’t the case for you.
We value your trust and want to make things right. We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst vacuum I have ever purchased. Battery life does not last long, and it doesn't pick up everything. My cheap vacuum works better than this one.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback. We're truly sorry to hear that your experience with your Dyson vacuum did not meet your expectations. We understand how frustrating it can be when battery life and performance fall short of what you've experienced with other products. At Dyson, we are committed to providing our customers with the best possible experience, and your insights are invaluable in helping us continuously improve our products.
We would like to look further into this for you, and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Disappointed!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum works well however the battery life is unacceptable. I can't finish any vacuum job as the battery dies so quickly. Now I need to purchase another vacuum so I can keep my house clean.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. The V8™ machine features a run time of up to 40 minutes on Powerful mode and up to 7 minutes on MAX mode. If your machine is not getting the expected run time, we'd like to help.
Please feel free to email us at askdysonUS@dyson.com as we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer
Worth every penny!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have central vac and hate it. The Dyson makes life so much easier. It picks up everything and is so easy to use. Assembly was quick which I appreciated. Really easy to move around. And easy to carry up and down the stairs. Getting rid of the central vac and only using the Dyson.
I would recommend this to a friendVaccum Charge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum only runs for about 10 minutes before it dies. Completely useless. I have to keep it charging.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We are sorry to hear about the difficulties you are facing with your Dyson. It is disappointing to learn that you had trouble finding support. Please contact our contact Dyson support channels through our official website by initiating chat or you can also connect with us on call (1-866-693-9766). We appreciate your patience and understanding. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Harpreet K
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to use this, but battery did not last for 10 mins with full charge! Had to return in store, unfortunately. There are cheaper alternatives with the same function. Was even told by Best Buy that people return this because of battery issues.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Broke after 2 months light use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always liked Dyson because they have strong suction and are easy to clean. This was my second Dyson purchase, from Best Buy. After only 2 months of light use, the main head stopped spinning. There is nothing caught in it, and no obvious reason that it stopped spinning. I took it to Best Buy and they told me that since I did not buy the protection plan, they can't help me. They said it should still be under warranty though with Dyson, and that I should contact Dyson. Disappointed in this purchase. Hopefully it is a one off
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Suzanne, this is Kelly with Dyson. We're so sorry to hear that you're having trouble with the floor tool on your V8. When purchased new, your Dyson cord-free does come with a two-year guarantee that we provide. You can get in touch with us directly at askdysonUS@dyson.com, and it would be our pleasure to help troubleshoot with you.
Best wishes,
Kelly
Dyson Customer Support
Ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum but the battery doesn’t last very long
I would recommend this to a friendGreat vaccum cleaner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is compact and powerful. Only drawback is batter when it’s on max power.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Sonu, this is Kelly with Dyson. We're glad to hear that in your use, you have found your V8 cord-free vacuum to be so powerful. Your Dyson V8™ cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
Bad Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I wanted to use it the unit was defective. December 25, 2023 I used the website to diagnostic that the battery pack was faulty. I called Dyson the next day. Waiting time was much too long. A spare battery has finally shipped yesterday and I will not see it before January 5, 2023. For a brand new unit this isn't good service. I see nickel and dime having propriety to reputation.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Just What I Wanted!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a 7 year old V6 that was not working as well as it used. This is a great upgrade! On nirmal the motor is very quiet. It has great sucktiin and picks up all the cat hair in my black area rug. Good battery life too. I highly recommend getting the V8 cordless.
I would recommend this to a friendBrush roll issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brush roll would constantly stop after a few seconds. I had to keep pressing and releasing the power button to get it to go again and then it would stop again. Initially, I thought it was the surface, but I tried it on every different type of flooring and it repeated the same issue.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Dyson V8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up on today and used it until charge ran out and loved the quality of the suction. Can't wait until it's completely charged in five hours then I will get the good workout. Replaced my older Dyson with this cordless one. Love this companies products.
I would recommend this to a friendDon’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well than stopped holding its charge in only a few months! Will not run for more than a few seconds
No, I would not recommend this to a friendAwful battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good suction and battery life are horrible.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Thank you very much for sharing your experience with us. We are truly that you are facing concerns regarding the suction performance and battery life of your Dyson V8 Cordless Vacuum. We understand how disappointing and inconvenient this situation must be, especially when you expect consistent and reliable functionality from your machine. Please be assured that we are here to support you, and we would be pleased to assist you in resolving the issue. We kindly request that you contact us through Dyson live chat or Dyson phone support, where our dedicated team will be able to examine the matter in detail and guide you through the necessary steps. Thank you once again for your patience and for choosing Dyson. We remain committed to ensuring that you receive the assistance you need. Best Wishes, Dyson Customer Support.
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We return it for the v10 this was to small for us.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry that the V8 was too small for you, but we're glad to know that you were able to return that, and upgrade to the V10 cord-free. If you have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
RM
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last long. Otherwise I really enjoy the flexibility of a handheld and floor features. Helps alot because I have to vacuum everyday because of cat hair.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Expensive vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this expensive vacuum, returned due to bad performance
No, I would not recommend this to a friendSuper Clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is the best little vac I’ve gotten in a long time. I vacuumed the whole house with no problems at all. The only time I stopped was to change the plug position. Powerful enough that I don’t have to go over the same fifty times.
I would recommend this to a friend