Customer Ratings & Reviews
- Model:
- 400473-01
- SKU:
- 10104284
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.9 out of 5 stars
to a friend
Terrible Battery Life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is terrible, a full charge will complete less than 2 rooms. While it is working the suction is good, but this vacuum is not useful.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Dyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction is not that great and charge does not last long.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Chelsea, this is Kelly with Dyson. We're sorry to learn you've felt the suction in your V8 isn't as powerful as you like. Your machine offers two modes of suction power - regular for everyday cleaning, and MAX, for an added boost for those more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
Worst Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst purchase I’ve made at Best Buy. If I could give no stars I would. This vacuum dies after vacuuming one room no matter how long you keep it charged. I’ve tried numerous times. Someone from Geek Squad was scheduled to come in to try to fix but never ended up coming. I tried to return over the phone but the Best Buy customer service via phone is terrible.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your frustration with your Dyson V8 cordless machine. The V8 is designed to provide up to 40 minutes of run time, depending on the mode or combination of modes/tools used.
Out-the-box, the V8 is commonly set to max mode which features a total 7 minutes of run time. The extended run suction mode is ideal for the majority of cleaning tasks, while the max mode is designed for particularly stubborn messes.
Dyson experts are available by live chat, phone and email to assist with any issues or concerns that arise, and we'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery lasts around 5 mins which is not enough time to clean my place. Cant return now. Sucktion is good.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, we have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review". Best Wishes, Dyson Customer Support
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the most overrated vacuum I've ever bought waste of money it does not stay charged longer than 10 minutes
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
Disappointed for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros , it has decent power , light easy to clean and use Cons short battery life only 10 min fully charge handle is too small and uncomfortable to use I will return it
No, I would not recommend this to a friendCharger Barely Works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum but I have to put the charger in a specific position to get it to charge. It’s been like that since it was brand new. I’m afraid one day it’ll stop charging.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Summer from Dyson. We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us. If you're ever in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Summer
Dyson Customer Support
awful battery
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery would last for 45 minutes for the first month but after that we were lucky to get 10 minutes out of it after charging it all night
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience with us. We’re sorry to hear that your battery life has significantly decreased over time, and we understand how frustrating this must be. A reliable battery is essential for a smooth experience, and we would love to help troubleshoot this issue.
Your feedback is valuable, and we want to ensure you get the best performance from your device. Please feel free to email us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt attention. Our team is here to assist you and find the best possible solution.
Waste of money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I had reviewed this in the first two months I had the vacuum I would have given it five stars because it was an awesome vacuum. The second year I owned it it barely keeps its charge for 10 minutes. Very expensive vacuum and you only get one good year out of it
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Dyson vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this purchase. It does what’s needed to be done. Portable, good vacuum and hope that it lasts a long time. First Dyson vacuum that I bought. It was on sale so the price is not that bad since it’s from a reputable company. Will recommend!
I would recommend this to a friendDyson V8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good vacuum, but the battery lasts very little.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hey there, this is Kelly with Dyson. The battery run time that your V8 offers will be up to 40 minutes, in regular suction mode, when using any non-motorized attachment. Motorized tools give up to 30 minutes of run time. MAX mode, which provides a boost of suction power for tougher cleaning jobs, will give about 7 minutes of run time. If you have any other questions/concerns, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Not recommend by this buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I heard was how awesome this vacuum was ~ very disappointing that after a full charge , the vacuuming time was only 10 minutes or less. Several attempts made, still same outcome. Needless to say it was returned to the store for a refund
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Cute but not powerful
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point is not worth it, not powerful enough.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Cordless Stick Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Poor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great about this product except the battery. It has a run time of about 15-20 minutes in a full charge. To vacuum a house with multiple levels, you will need to recharge 6 times.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for your feedback! We’re delighted to hear that you are happy with most aspects of the product, but we’re truly sorry to learn about the inconvenience caused by the battery runtime. We understand how important it is to have sufficient runtime for cleaning multiple levels, and we apologize for any frustration this may have caused.
Please feel free to reach out to us at askdysonUS@dyson.com with the Subject Line: "Dyson Review," so we can assist you further. We’d be happy to explore possible solutions, such as troubleshooting tips or replacement options, to improve your experience. Your feedback is extremely valuable to us, and it helps us make improvements for the future. Thank you for bringing this to our attention!
Best Sale ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Vacuum was everything we wanted in a vacuum and some!!! It lasted a good 30+ min to do our entire house. About 2000sqf. Especially if you do small clean ups every other day. Strong suction, does the carpets too.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife first shared the idea of getting a cordless vaccum and I was skeptical because I thought it wouldn't have enough power and boy was I wrong. This thing is powerful for it's size and is a must have. 5 stars!
I would recommend this to a friendThis brand is overpriced garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Dyson item I purchased for my wife and the second that's a total failure. We charged the item completely and when my wife began vacuuming the new apartment, it only lasted 14 minutes and didn't turn on anymore. The other item from Dyson I own is a hair dryer air wrap that keeps turning off and working whenever it pleases.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Mike,
Thank you for sharing the response with us. We have reviewed your concern regarding issue with your Dyson Cordless Vacuum and Dyson Airwrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
Battery performance is poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good while operating but very poor battery. On full charge it hardly lasted 20 mins. It take 2 to 3 hours to get full charge. Bin is very small.
No, I would not recommend this to a friendPricey, but worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so small yet so capable... Very easy to use, mount and unmount from the wall and can suck up pretty much anything small. Very lightweight; your hands won't get sore vacuuming all day. As a cherry on top, it has a turbo mode too.
I would recommend this to a friendms
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an awful experience. After my first appointment was canceled with short notice, a subsequent appointment was not for another 10 days. A third party service arrived and after 3 minutes in the house told me they could do nothing. I am contesting the charge and still have not had a service call after visiting store 3 times.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Julie,
Thank you for sharing the response with us. We have reviewed your concern regarding power issue with your Dyson Stick Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.