Customer Ratings & Reviews
- Model:
- 400473-01
- SKU:
- 10104284
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.9 out of 5 stars
to a friend
Battery doesn’t last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery didn’t last had to charge after every use,we ended up returning it
No, I would not recommend this to a friendBroken so fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working properly within days. Plan on taking it back.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Horrible, No suction
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst Dyson I’ve ever purchased. Barely has any suction at all and sounds like it’s barely running. Do not purchase.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Tammy, this is Kelly with Dyson. We're sorry to hear that you've found your V8 cordless to be lacking in suction and power. We would be very happy to help run through some troubleshooting checks, to make sure your machine is performing as intended. Please get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Bad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality, I charged to 6 hours and works 20 min, bad quality
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Jenifer
Dyson Expert
Not sure about this vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already broken and I have only used it for a month. When works its good but I can’t get it to turn on
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Davina, this is Kelly with Dyson. We are sorry to hear that you are having trouble with your V8 cordless, we definitely strive to do better! This is an uncommon issue, and we would like to learn more, to make things right. Please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Bad battery
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad battery. After one year of using it, the battery is gone.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing an issue with the battery of the machine. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. However, we strive to provide the best experience for our customers. Rest assured, we are committed to assisting you and we will resolve your issue as quickly as possible. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Worthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overprice item that does not perform what it's produced for.
No, I would not recommend this to a friendExpensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super expensive I got v11 head new for $299 in eBay
No, I would not recommend this to a friendDyson stick vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roller stopped going around after about five times using. Package at best buy wad plain brown cardboard so was skeptical at time of purchase
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Suey, this is Summer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson V8 Cordless Vacuum. We would value the opportunity to learn more about your experience as we're committed to customer satisfaction and want to address any questions or concerns you may have. Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Summer
Dyson Customer Support
Bad vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended ………………………………. ………………………………..
No, I would not recommend this to a friendVacuum review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have arthritis and you have to hold down the on button the whole time you’re vacuuming
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Battery dies within 5 ‘minutes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good vacumm when it comes to the succking, however the battery dies within the first 5 minutes.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Summer with Dyson. We're so sorry to hear that you are experiencing low run times with your V8. Your Dyson V8 cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Summer
Dyson Customer Support
Not turning on
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in 4 months not able to turn on. Good product if it works
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Rama, this is Kelly with Dyson. We're so sorry to hear that you're not able to use your V8 cord-free, as it's no longer turning on. We do provide a free two-year guarantee when you purchase a new Dyson cordless machine. Please feel free to reach out to us directly for assistance. You can reach us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Dyson v8 did not exceed my expectations.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The batteries is trash. And the speed mode spend the battery very fast.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Diana, this is Kelly with Dyson. We're sorry to hear that you're not having a 5-star experience with your V8 cord-free. You will have two suction modes, regular and MAX, for tackling any size mess in your home. While MAX is great for larger debris or more stubborn messes, we don't recommend that mode for everyday cleaning, as it definitely can place more strain on the battery, resulting in less battery life. If you'd like help troubleshooting your machine to make sure it's performing as intended, feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Poor battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died fast.No enough time to clean up. Poor qualty.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello LorenG, This is Amanda from Dyson. It sounds like your machine may be in MAX/Boost mode. To ensure you're able to receive the full run time your machine can provide, we'd recommend switching off of the MAX suction mode. Hope this helps! Amanda Dyson Customer Support
So disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible battery life you cant even finish 2 small rooms. I live in small 2 bedroom apartment and this vacuum battery doesnt last for half of the apartment so disappointed i wish i would come with 2 batteries. Other then battery the suction is good cleans well and light easy to use.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello MadinaA,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your disappointment in your Dyson V8 cordless machine. The V8 cordless machine is designed to provide up to 40 minutes of run time, depending on the mode or combination of modes/tools used.
The V8 features two modes: max mode and extended run high suction mode. Out-the-box, the V8 is usually set to max mode. Max mode is designed to be a temporary boost of power for particularly stubborn messes, and provides a total of 7 minutes. The extended run high suction mode is ideal for the majority of cleaning tasks and provides up to 40 minutes.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Flashing red light after five uses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 5 uses. Just gives me a flashing red light. Sent an email through dyson help system and no response still. Hopefully they will get back to me and fix it as when it did work it was great.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Joseph, this is Kelly with Dyson. I'm sorry to read your review here and learn that your V8 stopped working after 5 uses. That's unusual to hear and not how we would expect your Dyson to perform. If you still need assistance from us, please get in touch with us at askdysonUS@dyson.com. It will be our pleasure to help.
Best wishes,
Kelly
Dyson Customer Support
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson Brand was my all time favorite. I bought the vaccum for small areas. Charging goes down after clean a small rug not worth buying . Planning on returning it
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Angelo, This is Amanda from Dyson. It sounds like your machine may be in MAX/Boost mode. To ensure you're able to receive the full run time your machine can provide, we'd recommend switching off of the MAX suction mode. Hope this helps! Amanda Dyson Customer Support
Horrible battery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I charged it for four hours and that gave me 35 minutes of vacuuming. Not worth it. I returned it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Beto, this is Kelly with Dyson. We're sorry you were disappointed with the run time you received from your V8. Your Dyson V8™ cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool).
We understand that you've decided to return your purchase. If there's anything else we can help with, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Dyaon 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thos garbage product,completely dysapointe , working after full charge 8 minut
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're so sorry to hear that you're struggling with your V8 cord-free. Your Dyson V8™ cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support