Customer Ratings & Reviews
- Model:
- 400473-01
- SKU:
- 10104284
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the impressive suction power, fantastic ease of use, and lightweight, cordless design, which contribute to its great overall performance. However, a significant number of customers feel that the battery life could be improved. Additionally, some users mention that the price is steep and the product can be noisy, especially on hardwood floors.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Do not waste your money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend buying this vacuum or any vacuum from Best Buy. They sell defective items. The vacuum’s battery didn’t even last 8 months before dying out. It’s a expensive $400 piece of junk.
No, I would not recommend this to a friend Dysen product is not in good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not in good quality. I bought 2 before this but they all don’t work for some reason. So when you buy a new dysen, always buy a protection plan.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Peng, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Dyson V8 Animal. While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Dyson lasted exactly 2 years and 1 month (one month outside my warranty). The battery won’t hold a charge, the vacuum is so heavy I haven’t found a screw and wall that holds it very long, and the vacuum head scratched the floor after about a year because the felt pads wore off right away. I would never buy one again
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello J., this is Kelly with Dyson. We're sorry to hear that you're having trouble with the battery life from your Dyson V8 Animal. Lithium-Ion batteries are subject to degradation over time. This is completely normal and occurs with any device that uses this type of battery. Battery degradation is not a fault of the machine. It happens to all batteries in everyday items, such as mobile phones and laptops. Unfortunately, we are unable to advise how long each component will last in each individual's home. Having said that, we would generally expect the life of the battery to outlast the free 2-year guarantee provided with your machine, when purchased from a Dyson-authorized retailer. We'd like to learn more about your experience. Please contact us directly at askdysonUS@dyson.com. We'll be looking forward to your correspondence.
Kind regards,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Do not buy this at best buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bought this a year ago and it is not working. the battery will be replaced soon hope that will resolve the problem. I used it once a month. How come? I was supposed to be new…
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Gloria,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with you Dyson V8 Animal cordless machine. Our Dyson experts are always on standby by phone, live chat and email to provide assistance should you have any machine issues.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
- Cons mentioned:Battery life
Dyson Animal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is disappointing. Seven (7) minutes of vacuuming is not long enough.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. The Dyson V7 Animal cordless vacuum cleaner has a run-time enhancing trigger. Battery power is only used when the trigger is pushed – it is not wasted when moving from room to room, or moving around obstacles. All of our cordless units do come switched on to MAX mode out of the box, otherwise, when not set to MAX mode, a full charge gives 30 minutes of fade free power or 20 minutes when using the motorized floor tool.
When using your machine in MAX with the direct-drive Motorhead, run time will be approximately 7 minutes. Dyson Animal variants come equipped with a mini motorized head which is designed to pick up pet hair from furniture and stairs. You can also use this tool with the machine in MAX power for optimum pick-up, if you find that standard power is leaving pet hair behind.
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Suction power, Weight
Convenient and powerful, best vacuum I've owned!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson V8 Animal is an amazing vacuum. It's suction is powerful. I vacuumed my living room rug with my central vacuum cleaner, then went over it with the V8 Animal. This little battery powered vacuum pulled up two canisters of dust left behind! The vacuum is lightweight and very easy to maneuver around the house. The battery lasts exactly as advertised: 40 mins on regular power and 20 minutes on high. The canister is very easy to empty out. I find myself vacuuming more often and each time I use it, I continue to be amazed how powerful this awesome vacuum is!
I would recommend this to a friend Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product initially after using a few times the max suction began not working properly
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is David with Dyson. I'm happy to hear how great you've found your Dyson V8™ in your initial use. That said, I'm sorry to hear of the unusual trouble you've experienced with your unit after a few uses in the MAX suction mode. While we don't expect issues to occur, please rest assured any problems that may arise can generally be resolved through simple troubleshooting. Dyson will also back your new cordless purchase with a free two-year guarantee. We're always keen to assist if ever needed, and it would be our pleasure to go over your machine with you to help ensure your Dyson V8™ is performing properly. Please don't hesitate to contact us directly via email at askdysonUS@dyson.com.
Best wishes,
David
Dyson Customer Support
- Cons mentioned:Dustbin size
BIN SPACE SMALL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due the bin space too small, I returned it and replaced V10 for larger bin.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. We're sorry to hear that you found the dust bin on the Dyson V8 to be too small in your use. The bin on the V8 holds 0.14 gallons, while the bin on our Cyclone V10 models holds 0.20 gallons, so it definitely does hold a bit more debris. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
save your money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very heavy and clunky. not a lot of battery time vs usage. take 4 hrs of charge time to get 1 hr worth of cleaning. its cool for inbetween deep cleaning sessions. you have to keep your finger on the trigger at all times gets tiring.
No, I would not recommend this to a friend Box had been opened. Dyson was used !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box was open. Power head had scratches. Not so happy with Best Buy. Dyson vac works great.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear about your experience with your recent purchase. We would like to ensure that your vacuum is performing as intended. Please feel free to reach out to askdysonUS@dyson.com. We are keen on providing support.
Best wishes,
Kelly
Dyson Customer Support
Vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a strange sound when rolling on the tile floor. Wasnt chrome as advertised on the box.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Tamara, this is Kelly with Dyson. We're sorry to hear that while vacuuming your hard floors, you found that your V8 Animal makes a strange noise. While I'm not certain of the noise you're hearing, it would be normal for there to be noise of the rotating brush bar and the bottom of the cleanerhead as it's pushed back and forth across the floors surface. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Motörhead failed. Service loop from hell.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a year the gear assembly on the Motörhead broke. The brush stopped spinning and it just made a grinding noise. When we contacted Dyson, we just got stuck in an endless loop. We provided our serial number and a description of the problem. They responded by asking for the serial number and description of the problem. (?!) Which we sent to them in the email. They said they can't open the attachment. There was no attachment, just the text of the email. They responded by asking for... you guessed it - the Serial Number and Description of the Problem. We gave up and got a Eureka for 1/4 of the price.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience when seeking assistance with your Dyson V8 Animal cordless machine. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
It’s alright.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a vacuum expert but it’s just alright. It serves it purpose but nothing spectacular for the price.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Michelle, this is Kelly with Dyson. The Dyson V8 Animal cordless is a hassle-free vacuum with powerful suction. The powerful direct-drive cleanerhead removes ground-in dirt and pet hair from carpets, and self-adjusts to pick up dirt and debris from your bare floors. We speak to our owners frequently and they tell us that cordless vacuums have changed the way they clean. We hear they clean more often, but in shorter bursts, spending less than 20 minutes per clean. We would value to opportunity to ensure that your unit is performing as intended as we are committed to customer satisfaction. Please do not hesitate to reach out to askdysonUS@dyson.com we are keen on providing support.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Suction powerCons mentioned:Battery life
Nice portable stick vac
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice portable vacuum. It's nice not to have to lug around a big vacuum to clean steps, vents and cobwebs in my house. It comes with several handy attachments and is pretty easy to setup and use. I opened the package and was happy to see that it was partially charged, so I could play with it right out of the package. I used it initially to clean my carpeted steps and found that the max suction switch was much better to use for vacuuming the carpet. The normal suction just didn't clean as well. With the switch on max suction, you do lose some battery time, but I was able to clean about two dozen steps, the landing and switched it back to normal to clean the cobwebs in some corners. I also used it to vacuum up some crumbs my kids dropped on the tile floor and while it worked, the broom was still the better option. I'm not sure if it was intended to be used on tile, but I figured I would try it nonetheless. This is my first time using a stick vac, so maybe my opinion will change after more use. I plan to use it to vacuum out our vehicles instead of using my wall mounted shop vac in the garage and I'm sure I will appreciate the portability of this vacuum. For the price, I'm not sure it would be worth it for a maximum of approximately 40 minutes of use, but I do like my gadgets. I wouldn't pay $600 for what I get out of it though. All in all, its not a bad vacuum, but I would probably stick with my broom and dustpan for this price.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the V8 Animal. I am pleased to hear that you are satisfied with its performance and portability, making git a great option for quick clean ups and in between cleanings.
We would value the opportunity to address any questions or concerns you may have about this vacuum. Please contact us at askdysonUS@dyson.com, include your name and contact information, and we will be glad to assist. We look forward to hearing from you.
Best Wishes,
Krystal
Dyson Customer Support
Not a good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good choice for a huge area or if you have a big home
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We appreciate you taking the time to share your feedback with us. We're sorry if the machine doesn't seem to be a good fit for you. We always try to provide a prompt resolution to any issues that may arise. Feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Dyson hand vac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice vacuum but I didnt like how I had to hold the button down the entire time I used it
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jess, this is Kelly with Dyson. We speak to our owners frequently and they tell us that cordless vacuums have changed the way they clean. We hear they clean more often, but in shorter bursts, spending less than 20 minutes per clean. Our cordless models have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed.
The Dyson V8 Animal features a direct-drive cleanerhead, with gentle carbon fiber bristles safe for any flooring type, but powerful enough to pick up debris from both bare floors and carpets. While the machine will offer less run time in MAX power mode, most households find standard power sufficient for everyday messes. When using your machine in MAX with the direct-drive Motorhead, run time will be approximately 7 minutes. Dyson Animal variants come equipped with a mini motorized head which is designed to pick up pet hair from furniture and stairs. You can also use this tool with the machine in MAX power for optimum pick-up, if you find that standard power is leaving pet hair behind.
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
No battery life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having a vacuum that makes vacuuming convenient. This one has not lived up to the last one I purchased. The battery only lasts 3 minutes. It happened after six months.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Sheila, this is Kelly with Dyson. We're glad to hear that you've found the V8 Animal to be so convenience, but sorry that you're having battery issues. Dyson V8 vacuums have a run time of up to 40 minutes, when used in standard power mode. In MAX power, run time will be shorter due to the added boost of suction power. You should find that suction in standard power mode is sufficient for most tasks, while MAX is better suited for tough cleaning jobs. You may be interested to know that the new Dyson Cyclone V10 models have an advertised run time of up to 60 minutes, which is our longest run time to date.
We would like to ensure that your vacuum is performing as intended. Please feel free to reach out to askdysonUS@dyson.com. We are always keen on providing support.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Suction power, Weight
Best Vacuum Ever!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is seriously amazing! Dyson is in a league of their own and this model is their super star. It does everything you could possibly want from a vacuum and its cordless which makes using it so much easier. It never loses suction and it has so many useful attachments. The whole unit is very light and maneuverable which makes taking it up and down stairs a breeze. This vacuum is sure to save you time while cleaning which could be better spent elsewhere.
I would recommend this to a friend - Pros mentioned:Suction power, Weight
Great suction, surprisingly light
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson vacuums are usually quite good and this was no exception. The V8 is really good: incredible suction, lightweight, relatively quiet, and reasonable battery life. The attachments are functional and proved useful in removing dust from couch cushions, miniblinds, and furniture/artworks hanging on walls and high places. My only con is having to hold the trigger while using it. I'd have preferred a single action switch. Great vacuum, highly recommend.
I would recommend this to a friend - Cons mentioned:Battery life
Regret. Beware if you have a lot to vacuum at home
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't understand why the next model up was $200 more just for battery life. I totally get it now. This thing only lasts an hour and takes so long to get charged and lasts less and needs to be charged more as time goes on and it doesn't start too nice.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that you've been disappointed thus far, with the battery life from the Dyson V8 Animal. Dyson V8 vacuums have a run time of up to 40 minutes, when used in standard power mode. On MAX power, run time will be shorter due to the added boost of suction power. You should find that suction in standard power mode is sufficient for most tasks, while MAX is better suited for tough cleaning jobs. We're keen to go over your machine with you and learn more about your experience, as we'd like to help ensure that your Dyson is performing properly. Please consider emailing us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support