Customer Ratings & Reviews
- Model:
- 400473-01
- SKU:
- 10735333
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the impressive suction power, fantastic ease of use, and lightweight, cordless design, which contribute to its great overall performance. However, a significant number of customers feel that the battery life could be improved. Additionally, some users mention that the price is steep and the product can be noisy, especially on hardwood floors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase on line product is great. Would recommend to everyone.
I would recommend this to a friend - Cons mentioned:Battery life
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died less than 25 minutes whether is was on the high setting or low setting.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Adam with Dyson. We're so sorry to hear that you are experiencing low run times with your V8. Your Dyson V8 cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Adam
Dyson Customer Support
- Cons mentioned:Battery life
Poor battery
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery dies very quickly. Instead of 5 hours running, it dies within a few minutes even on normal operation.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. The V8™ machine features a run time of up to 40 minutes on Powerful mode and up to 7 minutes on MAX mode. If your machine is not getting the expected run time, we'd like to help.
Please feel free to email us at askdysonUS@dyson.com as we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer
A Great Little Vacuum on a Stick
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a Christmas gift for my fiancée and she's very happy with it. It replaced one her ex won in their divorce. We have a robot vacuum cleaner we run regularly, but I was amazed to see how much extra this Dyson picked up afterward.
I would recommend this to a friend- Pros mentioned:Suction power
Good vacuum
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum but Dyson seem to be more expensive than any others.
I would recommend this to a friend - Cons mentioned:Battery life
Battery doesn’t last long
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made product, overpriced. Battery dies after 10 minutes of use.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
- Pros mentioned:Overall performance
Great vacuum for the car.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought this for the house. I like using it to vacuum my car.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Easy to use and store Has great auction
I would recommend this to a friend The best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding vacuum. The best I have ever used. With a lab and a golden keeping up is a serious challenge and this makes it so much easier! I held off because it is more expensive but it is so worth it. I wish I had bought one years ago!
I would recommend this to a friend- Pros mentioned:Ease of use
Very good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, and easy to use. Turning improved on this model.
I would recommend this to a friend - Cons mentioned:Battery life
Solid overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would like battery to last longer, but overall great
I would recommend this to a friend - Cons mentioned:Battery life
Terrible customer service from best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with a faulty battery and I was never able to use it.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with your recent purchase from Best Buy. We understand how frustrating it must be to receive a product with a faulty battery and not be able to use it as intended. We take your feedback seriously and are committed to resolving this issue promptly. However, we take your concern seriously and would like to investigate this matter further. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Used to be better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked our previous Dyson upright better, this one seems flimsy; questionable longevity on this one. Positive is that it is relatively quiet in regular mode. Too pricey for what you get.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Baron, this is Kelly with Dyson. We're sorry to hear that you found the Dyson V8 Animal to feel flimsy. Dyson cord-free machines are made from polycarbonate ABS - the same material used in riot shields and crash helmets. They are tough, so we subject them to hours of testing, including drop and impact tests. Dyson machines are built to withstand years of residential household use: https://www.youtube.com/watch?v=f3iXRFizaz8. We would value the opportunity to ensure that your vacuum is performing as designed. Please feel free to email askdysonUS@dyson.com we are happy to provide you with support.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Great vacume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great battery only last about 20 min but it does work great
I would recommend this to a friend - Cons mentioned:Battery life
Scam
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay charged longer than 10 mins max!!!!!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
- Pros mentioned:Ease of use
What can I say it's a Dyson.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for my floor, rugs and car.
I would recommend this to a friend - Cons mentioned:Battery life
Great but battery could last longer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the power in suction just needs longer lasting battery
I would recommend this to a friend - Pros mentioned:Ease of use
works very well for where we needed it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it, easy to use on steps etc. Haven't used too much as yet.
I would recommend this to a friend - Cons mentioned:Battery life
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only wish the battery lasted a little longer, but still love it
I would recommend this to a friend - Pros mentioned:Suction power
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine suction good cccccccccccccccccccccccccccccccccc
I would recommend this to a friend