Customer Ratings & Reviews
- Model:
- 400473-01
- SKU:
- 12339133
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.8 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
- Cons mentioned:Battery life
Not Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfied with this vaccum. I have to run it on max force to pick up items and the battery dies quickly when I do.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Melissa, this is Kelly with Dyson. We're sorry to hear that you've been so unhappy with your Dyson V8 Animal. Your vacuum will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. The total run time will be up to 40 minutes. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using.
The Dyson V8 Animal features a direct-drive cleaner head, with gentle carbon fiber bristles safe for any flooring type, but powerful enough to pick up debris from both bare floors and carpets. While the machine will offer less run time in MAX power mode, most households find standard power sufficient for everyday messes. Dyson Animal variants come equipped with a mini motorized head which is designed to pick up pet hair from furniture and stairs. You can also use this tool with the machine in MAX power for optimum pick-up, if you find that standard power is leaving pet hair behind.
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Horrible battery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I charged it for four hours and that gave me 35 minutes of vacuuming. Not worth it. I returned it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Beto, this is Kelly with Dyson. We're sorry you were disappointed with the run time you received from your V8. Your Dyson V8™ cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool).
We understand that you've decided to return your purchase. If there's anything else we can help with, please get in touch with us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, WeightCons mentioned:Battery life
Works Great! Plan Spending Addl $150 Every 2 Years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is decent all around. Light, effective, and with different accessories makes for a versatile machine. I still own a powered Dyson and that sucker (pun intended) beats this device hands down in terms of deep cleaning power. Consider this the lightweight (good for some crumbs around the kitchen - not an ideal overall home vacuum). The biggest anger point is that the device is just under 2 years, the battery does not last long - at all (less than 10 minutes per charge). I got in touch with Dyson support, and even though my machine is under warranty (six days left) the battery is not and I am being asked to spend another $130+ shipping in order to get my machine back to normal. So, I now know that I am expected to spend $150 every two years on a vacuum cleaner battery, over and over again. Hmm. No thank you. I will be going back to a vacuum that plugs in - I'd rather have a long-lasting, durable, and strong machine for one, simple price rather than have an okay/decent machine that will cost me nearly $150 every other year (nearly half the cost to purchase on brand new). With the initial cost, that is $1000 every six years? No thank you.
No, I would not recommend this to a friend I had high hopes for this item when I ordered it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caring for new wood and tile floors in my newly renovated home was my goal in ordering it. I had never spent this much money on a vacuum sweeper. This vacuum has very, very poor suction. Emptying the very small dirt collection receptacle is extremely cumbersome, if not nearly impossible. I am going to return it to the store after buying it online for our new home. It is completely unsatisfactory in performance and mechanics.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Rose, this is Kelly with Dyson. I'm sorry to hear of the very unusual problem you've experienced with the release mechanism on your Dyson V8 Animal. I'm happy to inform you that Dyson V8 Animal features a hygienic dirt ejector, which drives out dirt and debris in one action. - https://www.youtube.com/watch?v=W4ylPsW9e8k
The bin of your V8 Animal will have a MAX fill line to indicate when it is full and time to empty. We generally will recommend emptying your bin by at least the top MAX line that the bin has. I'm also happy to inform you that the clear portion of your bin may be removed for optional maintenance, if desired.
I understand that you have initiated the return for your unit, however we would value the opportunity to learn more about your experience. Please feel free to reach out to [email protected]. We look forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Suction power
If you want the best, this is it...great job Dyson
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are reading this, you might be wondering if this vacuum is worth it. I do the same thing, and for a large purchase, I do even more research. Knowing this, I'll give you the info you will want to know, to make an informed decision. Dyson products are not cheap junky products. Dyson makes the best of the best, and they are the products others try to emulate, and fail. The differences between this and the V6 Animal, are many. And I think they are significant enough to warrant spending the extra money. The most important features of this are (1) a long battery run time, (2) a much more thorough and effective cleaning of the dust cup and dust screen when emptying the dirt/dust, (3) a larger motor with more suction, (4) a hepa filter, (5) the motorized attachments. This is worth the money, and I work vacuums really hard, with a big hairy dog that sheds all day and all night. It has plenty of run time to do a decent cleaning without worrying about running out of battery. The motorized floor attachment and the motorized smaller upholstery tool keeps getting up hair and dirt, but without getting hair wrapped around the attachment. It is some kind of a carbon fiber material - this is great, not always removing hair from the roller in the attachment. But, if you do have to clean it, it is easy. Dyson has made significant improvements to this model, vs. the V6 animal unit. It has a 2 way dust brush, crevice tool, powered floor tool, powered upholstery tool, and a long run battery. The HEPA filter means alot if you own dogs or cats, to prevent dust and dander from making its way back into the air. A big wish for this would be a headlight, so you can see what you are missing when you are vacuuming. Other than that, I can say that there is really nothing I'd change or hope for that isn't already built into this model. Do note this takes 5 hours to charge, at the most, but also runs alot longer than the V6 animal - worth it to be able to keep cleaning and frankly no issue because you will have been able to clean so well you won't need it again for awhile, thus the 5 hours is no biggie. As with any Dyson product, it comes well packaged and boxed, and the unit provides a very nice user experience; not a single technical issue and no problems that I can see with this. I don't expect there will be any, but if there are, it does have a 2 year warranty. Thanks Dyson, for a well engineered product, I'm hoping this lasts as long as I think it will, based on my initial observations.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction power
Perfect for a small home!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in an apartment of about 750 sq ft, and use this as my primary vacuum. It is perfect for it! I can let it charge in a closet so it is out of the way, and I don't have to worry about uncovering outlets from behind furniture to get to the entire place. The listed specs for the battery charging and use time appear to be accurate. The max power setting is good for about 7-10 minutes, which is all I need for my small place. The fact that it is cordless also means that I can vacuum out my car without issue, despite being parked in a parking garage without any outlets. I haven't had occasion to test the extended use setting. As for the suction power, I am using this to replace a Roomba (pet edition as well), and am very pleased that I can go over the same space as the Roomba just did, and get more dust and such out of the carpet. The attachments are also very nice, and everything clicks into place very easily. This vacuum really does seem to be well designed. Hopefully it'll last!
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Very very pleased with this purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is better than we thought, we use it for everything! Very versatile with any attachment necessary. We clean rugs, floors, stairs, carpet and the car with ease! We can’t believe how much this thing picks up. The battery life is okay for our needs on normal power, but expect to charge it after any extended use or much time on max power. Still, this is the best vac we’ve ever had.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction power, Weight
Terrific Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vac! Lightweight, easy to use, no stress on your back, picks up even the toughest pet hair!!
I would recommend this to a friend - Pros mentioned:WeightCons mentioned:Battery life
Excellent vacuum, but get the extended warranty!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it! It was lightweight, worked great & fit under my furniture too, which was a nice added bonus. The extra features were fantastic too, like the washable filter, swivel head & being able to change it around for floors, stairs & walls. The roller was easy to clean as well. However, something went wrong with the charging port so I had to take it in for a warranty exchange. I opted for a corded vacuum because I wasn't a fan of the short run time all cordless models have, but I would have been happy to take another home if they had it in stock!
I would recommend this to a friend - Cons mentioned:Battery life
Dyaon 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thos garbage product,completely dysapointe , working after full charge 8 minut
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're so sorry to hear that you're struggling with your V8 cord-free. Your Dyson V8™ cordless offers two powerful suction modes - regular and MAX. MAX provides a boost of suction for larger debris or more stubborn messes. This mode should not be utilized for your everyday cleaning, as it will only give you about 7 minutes of run time. Regular suction is generally suitable for every household, and gives up to 40 minutes of run time (30 when using a motorized tool). If you feel that your V8 might be malfunctioning, we do offer a two-year warranty on this product. Just reach out to our customer support at askdysonUS@dyson.com so we can help.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
battery want last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this Vacuum cleaner through the battery would last 30 minutes only last 15 minutes would not recommend.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Bill, this is Kelly with Dyson. I'm sorry to hear that you've encountered a short run time with your Dyson V8 Animal. Your vacuum will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. The total run time will be up to 40 minutes. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using. Having a shorter run time does sound unusual, and we'd value the opportunity to go over your machine with you.
Please feel free to reach out to us directly at [email protected]. We are keen on providing support.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
The battery sucks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery seemed alright at first but finally, it would go dead before you get anything done.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello David,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your V8 machine. The Dyson V8 Animal cordless machine features up to 40 minutes of run time. The V8 does have two modes: standard and max mode. Out-the-box, the machine is set to max mode. Max mode is a temporary boost of power for particularly stubborn messes and provides up to 7 minutes of run time. The standard mode is great for majority of cleaning tasks and provides up to 40 minutes of run time.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
- Cons mentioned:Battery life
Worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously hate this thing. The battery life is absolutely awful and the suction is terrible.
No, I would not recommend this to a friend worked good for 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good way to screw your customers, guess I will shop other places that will return or exchange things that don't work after 3 months.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jean,
Thank you for your review. This is Miella from Dyson. We're so sorry to hear you're having trouble with your machine. Our Dyson experts are available 24/7 through multiple channels of phone, live chat and email, and are always keen to assist with any issues that may arise.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
- Cons mentioned:Battery life
Didn't perform well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After full charge battery will not last but a few minutes.we are going to return item.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson V8. The V8 is advertised to get 7 minutes in MAX mode for tougher jobs. 25 minutes in standard mode with the motorized cleaner head attached and 30 minutes with the soft roller cleaner head or mini motorized tool attached. 40 minutes for any other tool.
What you've described sounds like it is being used in MAX mode. We recommend using MAX mode only for tougher jobs.
We would value the opportunity to address this in more detail and want to ensure your vacuum is performing as designed. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
Heavy Weight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy. Not as light in weight as they advertise it to be. Will probably not recommend it to those who are not used to lifting heavy weights.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're sorry to hear that in your use, you found the V8 Animal to be too heavy. The operational weight of this machine with the wand and floor tool included is 5.8 pounds. When you remove attachments to use the unit as a handheld, the weight is much less. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use, Weight
Great vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum with some very useful attachments. Easy to use and very light
I would recommend this to a friend - Cons mentioned:Battery life
Good Vacuum, Lousy Battery
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picks up well but the battery lasts about 20 minutes. Not worth the money.
No, I would not recommend this to a friend - Cons mentioned:Battery life
disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just 2 months of purchased and the battery is done, Not only that, the support from bestbuy is terrible
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Jlex, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.
If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com.
Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
- Cons mentioned:Battery life
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last long. I charged it at least 4 hours and only got about 15 min of continuous use
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Alex, this is Kelly with Dyson. I'm sorry you found the Dyson V8 Animal Cordless vacuum's run time to be short. On a full charge, which would be 5.5 hours, in regular power mode you will get 30-40 minutes of run time, depending on whether using a motorized versus non-motorized tool. In MAX power mode, run time will be about 7-8 minutes. If after charging for 5.5 hours you are still finding your run time to be out of this range, please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support